Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Grow the business by developing and implementing all promotional materials and related documentation established for the loyalty program processes on behalf of the brands within Minor Hotels. The position will be responsible for assisting with training new and existing properties, continuously communicating with and supporting the property team members to deliver GHA DISCOVERY program. Minor Hotels, as a member of GHA DISCOVERY program, is part of the world’s largest alliance of independent hotel brands that bring together 40 brands with more than 800 hotels spread across 100 countries in its portfolio. The candidate should have an interest in hospitality industry trends and analyzing key feeder markers, performing related research as required. Direction will be provided to complete all underlying tasks to support the Key Responsibilities.
Key Responsibilities

• Assist in the daily operations of GHA DISCOVERY which will include:
  • Coordinating and tracking results with hotels using Power BI tool
  • Approving content in CMS.
  • Creating reports and/or presentations.
  • Following up new hotels on GHA marketing submissions.
  • Assisting in Training or onboarding sessions
  • Updating articles on MH Flow
• Assist in promoting Minor Hotels brand awareness and promotions with current partnerships which will include:
  • eNewsletter submissions
  • Update partner pages and promotions
  • Renewal Agreements

Learning opportunities:

• Part of corporate team to plan operational strategies and manage cross functional team on global communications and operations.
• Develop problem solving and analytical thinking skills
• Learn hotel operating tools such as OPERA, CMS
• Learn public speaking with bi-language presentations.
• Partially manage projects and tracking results.
• Opportunities to learn other commercial related fields (eCommerce, Social Media, Marketing) at your interest.

• A minimum of 3 months internship is required and can last up to 6 months for academic internship credit.
• Welcoming new graduates, junior or senior in university whose major are in Business, Project Management or Hotel Management related field.
• Be self-motivated, multi-tasking, a strong team player and enable to work under pressure.
• Previous experience in operational excellence in hotel industry, customer relations, training, process documentation and analytical work would be beneficial.
• Good communications
• Strong command of spoken and written English and Thai with computer literacy in Excel, Power Point, Power BI.