Skills:

Project Management, Automation, Sharepoint, English

Job type:

Full-time

• API Consulting.
• Deliver expert consulting services for API integration between Amadeus and customer systems, handling challenging cases with support from the team.
• Provide technical support and resolve issues within integration projects.
• Identify and prioritize critical issues and root causes for challenging cases with team collaboration.
• Present complex analysis results in customer meetings.
• Identify opportunities for API consulting and optimization services.
• Ensure effective product adoption by assisting customers with API integration activities.
• Support the sales organization with API integration matters in challenging cases (perform demos, analyze customer business flows, and propose integration solutions to meet customer requests).
• Project Management & Process Improvement.
• Manage, oversee, track, and follow up on assigned customer projects from kick-off to completion.
• Propose and implement internal process improvements.
• Identify and recommend internal tools/techniques for further process automation.
• Service Design.
• Contribute to the creation of user stories based on predefined high-level serviceability requirements.
• Review product specifications.
• Contribute to the validation of serviceability deliveries within the feature team.
• Build, store, and track services documentation: Implementation guides, how-to documents, etc.
• Update SharePoint repositories with all key documentation.
• Create a serviceability matrix detailing product functionalities ready for industrialization.
• Provide regular status updates to the manager to ensure global coverage and foster synergies within the construction domain.
• Transfer knowledge to team members globally.
• Proven experience in customer-facing roles and consultancy delivery, including API consulting..
• Proficient in reading and interpreting XML schemas for integration purposes..
• Comfortable using technical tools such as XML Spy, SOAP UI, and Postman for testing and troubleshooting APIs..
• Strong analytical skills, with the ability to analyze and interpret complex data.
• Eager to learn and stay updated with industry trends and new tools.
• Collaborative team player, sharing knowledge and supporting colleagues to achieve common goals.
• Strong project coordination skills, ensuring successful project delivery through effective resource and timeline management..
• Exceptional proficiency in written and verbal communication skill in English, especially for engaging with clients and teams from diverse regions.
• Recently completed a degree in Business Administration, Engineering, Marketing, Data Science or related fields. Recent graduates are also welcome to submit their applications for this position.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Skills:

Compliance, SAP, Procurement

Job type:

Full-time

• Asset Control.
• Manage IT Asset Management for Bangkok and coordinate with other ACO offices in the APAC region..
• Oversee and manage operations related to IT assets, including administrative activities..
• Create and follow up on incident cases related to IT Asset Management.
• Handle the decommissioning of IT assets at the end of their life cycle..
• Coordinate with vendors for delivery and manage vendor relationships.
• Collaborate and assist the IT Support team in various tasks.
• Conduct regular audits of IT assets to ensure accuracy and compliance.
• Implement and maintain asset tracking systems to improve efficiency.
• Budget Control Assistance.
• Assist in budget analysis during budget forecasting.
• Plan and manage volume and budget related to IT costs.
• Support the Request for Proposal (RFP) process.
• Documentation.
• Handle expense claims, financial tracking, and billing.
• Provide daily and weekly stock updates.
• Maintain asset and cost control through monthly reports.
• Prepare related documents for assigned tasks.
• Develop and maintain standard operating procedures (SOPs) for asset management and budget control.
• SAP/Coupa.
• Ensure all purchase requests are accurately entered and tracked in the system.
• Liaise with the procurement team to resolve any issues related to purchase orders.
• Operational Coordination.
• Coordinate with the Field Support team for tech refresh planning and execution.
• Ensure timely and efficient execution of operational tasks.
• Basic knowledge and experience in asset control..
• Proficiency in IT Asset Management tools and software..
• Some experience in computer security.
• Basic knowledge of PC hardware, software, and IT inventory management.
• Proficiency in SAP and Coupa systems is highly regarded.
• Bachelor s degree in computer science, Business, or a related field, or equivalent experience.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Skills:

Automation, Project Management, Meet Deadlines

Job type:

Full-time

• Handle customer requests (work orders or GOT orders).
• Validate customer requests.
• Execute delivery activities as per defined processes.
• Perform relevant configuration and setup activities with follow-up processes.
• Ensure customer implementations occur within the specified time frame as per the customer contract and service level targets, advising of any delays in implementation timelines.
• Advise relevant parties on the installation requirements of products/solutions.
• Provide support to other implementation teams in areas of expertise.
• Provide support to sales or customer service in case of customer issues.
• Identify improvement opportunities and contribute to the optimization of assigned activities, ideally toward full automation.
• Contribute to quality improvement.
• Provide reporting on activities (KPIs).
• Document all procedures/methodologies that can be communicated to customers, internally, and to partners.
• Proven experience in implementation, integration, technical project management, or any other relevant role.
• A good understanding of the airline or travel industry is highly regarded but not mandatory.
• Knowledge in programming or scripting languages, computer networking, firewall setup, or server-side configurations is highly regarded but not mandatory.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong technical and clear communication skills.
• Ability to propose innovative solutions and new working methods.
• Works autonomously and makes decisions based on informed judgment.
• Works collaboratively in a team environment across multiple regions/countries.
• Relevant degree or diploma in Computer Science or related field.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.