Role responsibilities:

• Responsible for the overall success of retail operations driving sales, reinforcing operations, and store leadership management & development.
• Strategy, execution, evaluate and development plan for maximize productivity.
• Analyze and review store management team and Retail team's performance and Improve their KPI growth and succession planning.
• Develop mid- and long-term strategies in order to achieve growth projections.
• Effectiveness work together with sales team to evaluate and measure sales performance to meet or exceeds business goals.
• Deep drive analysis reports and provide action plan to generate more performance present to management.
• To define and implement processes to optimize the productivity of the sales force. Link all processes and results.
• To work with the training team in setting up an official format for OTJ training program and develop a holistic training curriculum to build Staff capabilities to achieve their goals.
• Providing guidance and mentoring to other field staff.
• Conducting the department store visit to ensure that the company maintains staff engagement or employee relations and highlight staff’s performance issues.
• Awareness and perfection of the merchandising in stores through auditing stores for standards in sales, operations, customer service standards, and merchandising as well as policies and procedures.
• Able to work relocate for the position managing LOFT Stores (Siam Discovery, Siam Paragon, ICON Siam).

Qualifications:

• Bachelor’s degree in business administration or related field.
• At least 10 years of experience in Sales or acting as Sales & Retail Operations is a must.
• Very in-depth retail understanding and ability to influence with strong commercial awareness.
• Ability to juggle multiple priorities and work in a challenging environment.
• Able to understand and analyze profit and loss for proposing commercial action,
• Strong business acumen and analytical skills.
• Excellent interpersonal, written and presentation skills.
• Problem solving skill
• Work under pressure
• Excellent communication skills and ability to engage various audiences across multi-cultures.