Location: Onesiam Property (Siamparagon, Siam Center, Siam Discovery)

Reports To: COO

Key Responsibilities:

• Provide recommendations and participate in planning to ensure the security of customers, employees, buildings, and assets of the Siam Piwat Group and its affiliates, in accordance with overall policies.
• Participate in planning and provide guidance in supervising and overseeing the work of subcontractors to ensure they perform according to the work plan.
• Security Management: Develop and implement comprehensive security plans to protect the mall, its patrons, and employees.
• Safety Protocols: Participate in setting standards for security, traffic management, and the management of parking facilities within the shopping center.
• Crisis Response: Provide recommendations and participate in developing security standards to be prepared for various potential emergencies.
• Team Leadership: Supervise and mentor the security team, providing training and development opportunities to enhance their skills and performance.
• Surveillance and Monitoring: Oversee the operation of surveillance systems and ensure continuous monitoring of the premises.
• Incident Reporting: Manage the documentation and investigation of security incidents, accidents, and breaches, and implement corrective actions.
• Collaboration: Work closely with local law enforcement, emergency services, and other relevant agencies to coordinate security efforts and response plans.
• Budget Management: Prepare and manage the security department’s budget, ensuring cost-effective use of resources.
• Customer Service: Maintain a visible presence within the mall, addressing security concerns of customers and staff promptly and professionally.

Qualifications:

• Bachelor’s degree in Security Management, Criminal Justice, or a related field.
• Minimum of 15 years of experience in security management, with at least 10 years in a leadership role.
• Strong knowledge of safety regulations, crisis management, and emergency response protocols.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and make quick decisions in high-pressure situations.
• Proficiency in security technology and surveillance systems.
• Candidates with experience in the luxury shopping mall or luxury hotel industry will be given special consideration.

Working Conditions:

• This position may require working evenings, weekends, and holidays.
• Must be able to respond to emergencies at any time.