KEY RESPONSIBILITIES (หน้าที่ความรับผิดชอบ)

• Ensure that food safety policies and hygiene standards are implemented and met standards.
• Facilitate Basic Food Hygiene training or related standards to store’s staffs for building food safety mindset and awareness.
• Monitoring store food safety performance by conduct restaurant audit.
• Provide food safety concern for new store opening by review store layout and inspect in store handover step.
• Work closely with Operation and Pest control vendor to ensure pest control program is executed and minimize pest in restaurants.
• Handle restaurants’ or customers’ complaints regarding food safety and quality of raw materials, packages, delivery processes, etc.; co-ordinates with concerned personnel to solve problems with sound solutions.
• Partnership with Operations to ensure operational standards and programs are executed.
• Work with Operation and provide technical support to reduce / minimize food safety violation in the restaurant
• Monitor supply quality by conducting regular product cutting sessions.
• Approve cleaning chemical and method to ensure that store is cleaned properly.
• Maintain QA program database, ensuring it is updated, complete and accurate: suppliers lists, specifications, audit compliances, ingredient listing, final product evaluation, KPI reporting, any other supplier/product related information.

QUALIFICATION (คุณสมบัติ)

• BS or MS degree in Food Technology or related core science
• Certified in Quality related fields (HACCP, auditing skills)
• 3 – 5 years’ experience in Food Safety and QA related roles with strong food service and restaurant background.
• Experience with food manufacturing, including an overall understanding of production facilities and quality improvement methods.
• Analytical / investigative and troubleshooting skills.
• Good interpersonal skills and Interacts well with others, demonstrates cultural sensitivity.
• Ability to communicate clearly and concise at all levels.
• Mutually supports peers and other team members.
• Proficient with standard Microsoft Office Products.
• Excellent communication and interpersonal skills.
• Leadership and motivating skills including the ability to build strong relationships with customers and staff.
• The ability to think quickly, work in stressful circumstances and stay calm in a crisis.
• Confidence to make decision onsite in all situation.
• Well organized and methodical approach.