Team and Role Introduction : Lazada Marketing Solutions is a strategic function that spearheads the awareness, adoption, optimisation, and growth of the Lazada Sponsored Solution suite, an AI-powered set of marketing tools that help our brands and sellers grow their business. We strive to invest heavily in innovating new solutions to tackle our brands and sellers’ pain points and elevate their experience while using our solutions. LazMall Marketing Solutions Strategic Brand Partner (SBP) is responsible for driving customer success by driving the adoption of Lazada Sponsored Solutions for large brands. The KAM is at the frontline of understanding, educating, and growing the brands and sellers through our AI-powered marketing tools. We are looking for an individual who is a Chinese speaker, customer-centric, driven, entrepreneurial, and loves working with teams to achieve ambitious goals. If you’re living by the quote of “If not now, when? If not me, who?”, Lazada would be a space where you feel you belong.

Responsibilities: 

• Understanding the brands’ marketing objectives, pain points, and opportunities.
• Drive revenue growth performance through account management operations, owned initiatives and stakeholders performance steering
• Lead project management initiatives, including designing work process/ related materials, prioritizing tasks, and managing internal/ external teams to various deliverables through collaboration with other departments
• Working closely with Regional Strategic Account Lead (China brands) to support the brands in adopting and maximising the Lazada Sponsored Solutions' potential in achieving their business objectives.
• Monitoring the marketing performance and providing actionable insights for brands to effectively utilise their marketing spend.
• Build relationships to plan future direction to increase traffic and sales with Sponsored Solutions

Job Requirements

• Fluent Chinese Speaking
• 3-5 years working experience in key account management or relationship management role. Prior experience in Management Consulting/ Project Management / Business Development / e-Commerce / Account management
• Passionate in problem-solving and tenacious in supporting clients to achieve their business objectives. Resilient and willing to take setbacks as a learning opportunity.
• Adept with numbers and able to spot actionable insights through data and analytics. Ability to run basic analytics using Microsoft Excel and story-lining business proposals using Microsoft PowerPoint
• Excellent communication, negotiation, and relationship management skills.
• Excellent written and verbal communication skills both in Chinese & English
• Strong analytical and problem-solving skills
• Good leadership skills with ability to work independently and initiate projects/ solutions
• Good team player, positive attitude and eager to learn

Requirements/Qualifications(good to have):

• Self-driven with excellent project management and coordination skills. Able to take ownership without close supervision and drive results in a multi-stakeholder environment.
• An avid learner, comfortable with ambiguity and constantly evolving products and solutions to address customer needs.