Skills:

Microsoft Office

Job type:

Full-time

• Management experience within customer service environment.
• Proven track record of effective selling skills and ability to drive commercial outcomes.
• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment.
• Demonstrated ability to utilise empathy to manage interpersonal relationships.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication, problem-solving, commercial acumen and merchandising skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance and home categories (advantageous).
• Computer literacy encompassing strong familiarity with Microsoft Office suite.
• Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Job type:

Full-time

• Experience operating within a customer service role or environment.
• Effective selling skills and the ability to drive commercial outcomes.
• History of successfully participating in and contributing to a team.
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
• Strong communication and problem-solving skills.
• Working knowledge of skin care and skin care industry (advantageous).
• Knowledge of hair care, body care, fragrance and home categories (advantageous).
• This position is on a full time capacity and operates an on-site working pattern.
• Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Job type:

Full-time

• ดำเนินการไลฟ์และทำวีดีโอในช่องทางของ Tiktok.
• วางกลยุทธ์การขายผ่านช่องทางไลฟ์และวีดีโอเพื่อบรรลุตามยอดขายที่กำหนด.
• ฝึกอบรมพัฒนาทักษะของทีมในด้านการทำไลฟ์และวีดีโอในช่องทางออนไลน์ของแบรนด์อย่างมีประสิทธิภาพ.
• วิเคราะห์ผลการดำเนินงานของทีมจากข้อมูลในระบบ Tiktok และจัดทำรายงานเสนอเเนวทางพัฒนาอย่างสม่ำเสมอ.
• คุณสมบัติที่เรามองหาปริญญาตรี สาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานมาก่อนเช่น ผู้จัดรายการถ่ายทอดสดและผู้สร้างวิดีโอแบบสั้น หรือ Live ผ่านช่องทางโซเชี่ยลมีเดีย.
• มีความรู้เกี่ยวกับแพลตฟอร์มออนไลน์เป็นอย่างดี ติดตามและสามารถสร้างสรรค์คอนเทนต์ใหม่ๆ ที่มีประสิทธิภาพและโดนใจกลุ่มเป้าหมาย.
• บุคลิกภาพดี มีความมั่นใจในการอยู่หน้ากล้อง มีทักษะการสื่อสารและการเล่าเรื่องที่ยอดเยี่ยม.
• มีความคิดสร้างสรรค์ ในการพัฒนาคอนเทนต์ที่น่าสนใจ.
• ทำงาน 6 วัน และ สามารถทำงานเป็นกะได้.

Experience:

7 years required

Skills:

Public Speaking, Problem Solving, Excel, English

Job type:

Full-time

• Coach and train Beauty Advisors (BAs) and Retail teams on Brand value, products offers, under Brand objectives and priorities to standardize their know-how and expertise on a highest level as well as high standard of service mindset.
• Conduct one-on-one coaching for BAs at point of sales to ensure service quality to meet high standard of the brand and deliver the best customer experiences.
• Analyses and diagnose retail training needs in Brand (Check the understanding of brand & products image, service and key messages; carry out analyses, set up action pla ...
• Work closely with Marketing and Retail team to ensure good operation of annual marketing plan.
• Collaborate with International Training, Promotion and Marketing departments on major launches when requested.
• Develop career path for BA organization and succession planning.
• Conduct workshop & launches and rendered supports for Road Shows.
• Report on plan, key activities, result to team management/brand.
• Develop the country's training program, in line with the marketing plan and brand strategy.
• You HaveBachelor Degree or higher in any fields.
• At least 7 years of experiences in Training of any industries, Skincare, Makeup knowledge would be a plus.
• Good interpersonal and communications skills including public speaking.
• Be able to work under pressure with good problem solving.
• Excellent command of English both written and speaking.
• Be able to travel on frequent basis.
• Proficient in MS Office ( advance in powerpoint, Excel).
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Job type:

Full-time

• People Development/ Leadership Skills.
• Excellent communication skills, Presentation, Clienteling & digital savvy.
• Ultra Luxury service Sense.
• Sense of ownership- entrepreneurship.
• Manage & Drive sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
• Manage Stock availability & quality.

Experience:

5 years required

Skills:

Excel, English

Job type:

Full-time

• Achieve joint KPIs from customer perspective (Service Level, OSA, stock-holding).
• Build and maintain open and full collaborative relationship with all stakeholders.
• Maximize product availability on shelf (OSA) and lead investigations of OSA gap.
• Guarantee the quality of sales forecast from customers and product level for sell-in and sell-out.
• Ensure alignment of processes between customers & business division.
• Follow execution, identify risks of shortages, and work in collaboration with customers & supply chain teams to limit impacts.
• Analyze shortage causes and propose action plans.
• Animate regular supply chain meetings with customers.
• Identify risks/opportunities towards healthy level of stock-in-trade (SIT) to business division, and propose areas for optimization.
• Support as the role of implant for some categories.
• You HaveBachelor degree or higher in Supply Chain, Business or related field.
• At least 5 years of customer service or implant, direct key account supply chain experience would be a plus Excellent analytical, logical skills and attention to details.
• Advanced excel skills.
• Strong communication in English both verbal and written.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Experience:

4 years required

Skills:

Compliance, Negotiation, Excel, English

Job type:

Full-time

• Responsible for managing the import process to ensure all imports are handles efficiently and in compliance with international and domestic regulations.
• Supervise for efficient working of import team and day to day operation and manage all communication with internal and external stakeholders.
• Meet and exceed operational budget within agreed timescales, while improving or maintaining current margin to be achieved by monitoring.
• Analyze Import cost and be involved in setting target with manager.
• Measure and report all operational issues, opportunities, development plan, achievements and providing progress reports to manager on a monthly basis.
• Liaise with freight forwarder and other third parties to ensure timely and accurate import/export process.
• Develop and maintain relationships with customs authorities and other relevant organizations.
• Collaborate and support zone team on project and any new requirement to improve and develop Import & Export business.
• Prepare and submit required reports to internal and external stakeholders.
• You HaveMinimum 4 years managerial experience in import, customs brokerage, or compliance required.
• Familiarity with international trade regulations and customs clearance processes.
• Strong organizational, interpersonal and problem-solving skills.
• Ability to produce, manage and maintain budget.
• Strong negotiation and entrepreneurship with a positive mindset.
• Good in English communication both speaking and written.
• Proficient in MS Office particular in Excel and Power point.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Experience:

5 years required

Skills:

Project Management, Finance

Job type:

Full-time

• Good analytical skills: identifies market drivers from HCPs and Patients/ Consumers researches and market monitoring (Nielsen Retail audit, internal data & sales, etc.).
• Identifies growth opportunities for the business based on trends and HCPs and Patients/ Consumers knowledge;.
• BRAND DEVELOPMENTImplement new launches, maintain growth in pillar products and animate core catalogue.
• Propose and monitor marketing mix strategies (IMC/360/Digital/Retail) to build integrated, engaging brand experiences for medical and consumer-facing material.
• Adapt the communication material (imagery, digital, point of sale).
• Mobilise and collaborate with other departments (sales, logistic, education, etc.) and partner agencies to build broader business strategy; meet the deadlines.
• Work with medical team and product training team to create the training content and communication materials for launch.
• Attend and present HCPs Advisory Boards to gain insights and feedback.
• Make recommendations to management on the category based on one's expertise of the consumer, market and competitors (launch analysis, action plan, etc.).
• Manage PPP budget and ensure sales forecast accuracy.
• Effectively prepare clear messages for the senior management to present to senior management.
• Develop one's knowledge of the L'Oreal organization, get to know the culture, develop one's expertise in marketing, project management, operational excellence with one's manager and team support.
• COLLABORATIVE LEADERSHIPGood collaboration with other departments in the company (trade marketing, commercial, finance, logistic, etc).
• Effectively prepare clear messages for the senior management to present to senior management.
• You HaveMust have at least 3-5 years of Industry related marketing work experience (FMCG beauty).
• Demonstrated Marketing Brand Management skills and techniques.
• Good knowledge and love to work with KOLs and Patient consumers.
• Proven multi-project / team-oriented managerial skills.
• Affirmative sensitivity to the métier / appreciation for our business.
• Excellent Interpersonal Skills (written and oral).
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Organize training on products/services, scientific areas, brand and Divisional values, doctor-centric approach (SIMAC) and the medical, competitive, and regulatory environment.
• In charge of Medical Business Academy roll out and implementation, working in close collaboration with HR learning department.
• Define team objectives and follow-up, in line with Medical Management.
• Ensure training in internal and external with ethical standards regarding relations with health professionals.
• Upskills whole organization on medical topics.
• You Have:Bachelor's degree in major Pharmacy or Science (master's degree is a plus).
• Minimum 5 years in Sales/ Training Manager or management role in sales or marketing.
• Proficient in sales processes, skills, and techniques.
• Proven track record in creating and implementing training programs, particularly in sales training for teams and channel partners.
• Extensive technical product knowledge and strong business acumen.
• Experience in curriculum development, designing, implementation, and delivering both in-person and online training programs.
• Strong understanding of product specifications and competitive offerings.
• Ability to analyze training needs and conduct competitive analysis.
• Highly effective communication skills, both written and oral.
• Proficiency in English.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Identify same location partners with proximity.
• Offer services to similar partners [landlords, concierge, in mall Department Store Boutique Managers and Head of Clienteling.
• Net working within local luxury field.
• Work on partnership strategy and yearly calendar to animate & generate traffic driver with relevant customer audience.
• Detect client Data Preferences: Data Analytics:Implement and monitor the behaviour in store tracker (BA Portal).
• Know your top 30 clients.
• Work and liaise closely with CRM teams to leverage on key analytics to build action plan.
• Initiate VIP Experience:Follow up on relevant moments to be address to VIP customers.
• Initiate events Active customer conversion by leveraging on in-store eventing for Hallmarks/New launches.
• Evaluate & Monitor Activations:Monitor and coach store team and each BA's on their clienteling KPI's.
• Weekly chat coaching per BA.
• Provide strategy and all assets to the store team to always increase the level of service in the store.
• Evaluate perfornace of each BA and In Store event initiatives taken and leep improving the model to better scale.
• You HaveAt least 5 years of experiences in luxury retails, customer service, or hospitality industries.
• Proven experience in a client-facing role within the luxury field.
• Proven ability to influence stakeholders across all levels.
• Strong leadership skills with the ability to coach and motivate a team.
• Exceptional communication skill delivering exceptional customer service and work with multiple stakeholders.
• Proficiency in CRM systems and ability to analyze data and draw actionable insights.
• Good English communication both written and speaking.

Job type:

Full-time

• Empathy, energy resilience, optimism, self confidence.
• Luxury service attitude.
• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
• Maintaining the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
• Digital Savvy.
• Base Salary start at 25K (depend to experience) + Commision

Experience:

3 years required

Skills:

Biology

Job type:

Full-time

• Visit targeted doctors in Hospitals and present the brand's products to increase prescriptions and develop a global approach to the patient (พบแพทย์โรงพยาบาล นำเสนอผลิตภัณฑ์ในการเพิ่มการสั่งจ่ายยาเพื่อให้ตรงความต้องการของผู้ถูกรักษา).
• Promote the brands' added value by emphasizing the technical and scientific characteristics of the products (โปรโมทแบรนด์และผลิตภัณฑ์โดยสามารถวิเคราะห์ลักษณะของผลิตภัณฑ์ได้อย่างลึกซึ้งและชัดเจน).
• Respect target coverage, visit frequency and product cycles to make systematic use o ...
• Prepare visits and carry out qualitative and quantitative activity reporting (กิจกรรมต่าง ๆ ของการสนับสนุนทางการแพทย์ รวมถึงการทำรายงาน.
• You HaveBachelor degree in Science, Pharmacy, Nursing, Biology or any related field (จบการศึกษาปริญญาตรี สายวิทยาศาสตร์, เภสัช พยาบาลหรือที่เกี่ยวข้อง).
• At least 3 years of experiences as Medical Representative (มีประสบการณ์ในการขายยา, เวชสำอางค์, อย่างน้อย 3 ปี).
• Sales driven and love challenges (ชอบความท้าทายและเพิ่มยอดขาย).
• Good attitude and open to learn & develop itself (ทัศนคติดี พร้อมเรียนรู้และพัฒนาตนเอง).
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.

Skills:

Social media, Enthusiastic, Fast Learner, English

Job type:

Full-time

• Achieve & maximize both individual and team target across all platforms.
• Coach & lead sales associate team to achieve sales goals.
• Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
• Liaise between sales and management team.
• Use MS Office & social media platforms and technology to connect with customers and encourage sales.
• Strategy & ManagementAnalyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
• Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
• Teach & encourage team in O+O and omnichannel selling.
• Drive, motivate, coach & create a positive working atmosphere within team.
• Manage & evaluate teams.
• Recruit & develop talents.
• Work with Retail Manager and Head Office to build a client-centric store culture.
• Client Service & ManagementCoordinate sales promotion activities.
• Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
• Ensure sales teams offer a positive customer experience.
• Enhance customer experiences of both CXE & NPS.
• Are youEnthusiastic and empathic with strong leadership, interpersonal and communication skills.
• Agile, comfortable to adapt and a fast learner.
• Confident and determined to initiate and express ideas.
• Passionate about beauty and cosmetics.
• Digitally savvy with computer literacy, social media and data analysis skills.
• Equipped with O+O sense.
• Experienced in retail or in a department store industry preferred.
• Communicate & written fluently both in Thai and English is a MUST.
• Able to work on weekend.
• 90% working at department store.

Experience:

2 years required

Job type:

Full-time

• Excellent presentation (reflecting formal, sober elegance and well dressed)
• Excellent communication skills (oral & written)
• Self-confidence
• Service attitude
• Energy, empathy, resilience & optimism
• Growth and entrepreneur mindset
• Intellectual speed and agility
• Digital savvy (knowledge and use of online tools & networks)
• MANDATORY EDUCATION BACKGROUND
• Certified beautician diploma from a professional school.
• 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.