• Achieve joint KPIs from customer perspective (Service Level, OSA, stock-holding)
• Build and maintain open and full collaborative relationship with all stakeholders
• Maximize product availability on shelf (OSA) and lead investigations of OSA gap
• Guarantee the quality of sales forecast from customers and product level for sell-in and sell-out
• Ensure alignment of processes between customers & business division
• Follow execution, identify risks of shortages, and work in collaboration with customers & supply chain teams to limit impacts
• Analyze shortage causes and propose action plans
• Animate regular supply chain meetings with customers
• Identify risks/opportunities towards healthy level of stock-in-trade (SIT) to business division, and propose areas for optimization
• Support as the role of implant for some categories

• Bachelor degree or higher in Supply Chain, Business or related field
• At least 5 years of customer service or implant, direct key account supply chain experience would be a plus Excellent analytical, logical skills and attention to details
• Advanced excel skills
• Strong communication in English both verbal and written

Why us?
We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track – opportunities for growth & development.