Job Responsibilities

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology

Job Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field
• Minimum of 5 years’ experience in IT support
• Good knowledge of Active directory management tools
• Good knowledge of Azure AD
• Customer Service minded
• Great communication and interpersonal skills
• Creativity, problem solving skills, negotiation, systematic thinking
• Good command in English (Minimum 500 TOEIC score)
• Goal-Oriented, Unity, Learning, Flexible