Gulf Energy Development PCL
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Backline Support Engineer
atGulf Energy Development PCLJob Responsibilities
- Receive escalated technical issues from Frontline Support Engineers
- Analyze complex problems to diagnose root causes
- Develop and implement advanced solutions using your knowledge of products and services
- Collaborate with product engineering teams to identify and resolve product defects
- Document solutions and knowledge base articles for future reference
- Stay up to date on the latest features, tools, and best practices of cloud industry
- Provide technical guidance and mentorship to Frontline Support Engineers
Job Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- 3-5 years of experience in technical support, with at least 1 year focused on cloud technologies
- Proven ability to troubleshoot and resolve complex technical problems
- In-depth knowledge of market cloud products and services
- Having relevant cloud technical certifications is a plus
- Experience with cloud troubleshooting methodologies
- Excellent communication and interpersonal skills
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal–Oriented, Unity, Learning, Flexible.
Skills required
- Cloud Computing
- Management
- English (Very Good)
Education preferred
- Computer Science
- Computer Engineering
- Information Technology
Experience required
- 3 years
Career level
- Middle Level
Only Thai nationals can apply
Skills optional
- Good Communication Skills
- Service-Minded
- Problem Solving
Salary
- Negotiable
Job function
- IT / Programming
- Engineering
Job type
- Full-time
Age preferred
- From 25 up
Company overview
Size:1000-2000 employees
Industry:Energy / Power / Water
Location:Bangkok
Website:www.gulf.co.th
Founded in:1995
Ranking:5/5
GULF is a holding company that invests in a portfolio of conventional and renewable power generation and distribution businesses, as well as natural gas supply and distribution, infrastructure development projects, and digital business.
GULF is also ...
Why join us: Work with GULF Are you a high-achiever ?, Are you a team player ?, Do you embrace challenge ? If you are, then you have come to the right place. Gulf is defined by our unique culture. Our dynamic environment makes us an ideal workplace for talents who are ...
Job location: Pathum Wan
Head office: 87 M Thai Tower, 11 th Fl., All Seasons Place, Wireless Road, Lumpini, Pathumwan, Bangkok 10330 Thailand
Benefits
- Provident fund
- Health Insurance
- Life Insurance
- Accident Insurance
- Social Security
- Annual bonus
- Company uniform
- Job training
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