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เจ้าหน้าที่ Product Solution

atSiam Commercial Bank (SCB)
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Job Description

Job Description
  • Monthly transaction monitoring with high risk business rules
  • Coordinate with partners and operation team to update client information from monitoring results.
  • Coordinate with internal and external parties and mailbox monitoring with correspondence tracking
  • Coordinate with fraud and incidents team for fraud prevention and correction
  • Incident and complaint monitoring and supports (Co-ordinate with clients in case of incidents)
  • Monitoring, coordinate and resolve case from Saleforce
  • Support information for Call Center such as Wallet status etc.
  • Be a 2nd tier of Call center to support SCB Planet Plus clients

Qualification
  • Bachelor’s degree in business, marketing, business computer, IT or related field.
  • A commitment to excellent customer service.
  • Excellent written and verbal communication skills.
  • Superb interpersonal skills to quickly response to customer or internal team
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Salary
  • Negotiable
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Website:careers.scb.co.th/th
Founded in:1906
Ranking:4/5

Siam Commercial Bank is the first bank in Thailand that was informally established in 1904 as "Book Club". According to the Bank of Thailand, it is Thailand's fourth largest commercial bank in terms of total assets, deposits, and loans.

Why join us:

สมัครฝึกงานธนาคารไทยพาณิชย์เพื่อเริ่มต้นอาชีพการงานของคุณด้วยการค้นหาว่าคุณเก่งในเรื่องอะไร อีกทั้งยังได้รับประสบการณ์ในการทำงานด้านธนาคารอีกด้วย โปรแกรมฝึกงานของธนาคารไทยพาณิชย์จะให้โอกาสนักศึกษาปีสุดท้ายได้รับประสบการณ์การทำงานในตลาดที่มีการแข่งขันมากที่สุดในทวีปเอเชีย โปรแกรมฝึกงานของเราจะมีระ ...

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Head office: Siam Commercial Bank PCL., Head Office 9th Floor, Zone C, 9 Ratchadapisek Rd., Jatujak, Bangkok, Thailand 10900
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Benefits

  • Professional development
  • Learning & Development Opportunities
  • Five-day work week
  • Performance bonus

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