Experience:

No experience required

Skills:

Analytical Thinking, Good Communication Skills, High Responsibilities, Problem Solving, Service-Minded, English

Job type:

Full-time

• Receive and review client instructions, documenting them accurately for job execution.
• Coordinate inspection schedules with field teams, laboratories, and clients to ensure timely and effective operations.
• Provide logistical support during field operations and ensure resources are available for smooth execution.
• Report directly to the General Manager, providing regular updates on operational progress.
• Act as the main point of contact for clients, addressing inquiries and providing updates throughout the inspection process.
• Prepare and deliver accurate inspection reports to clients on time.
• Foster strong relationships with clients to ensure high levels of satisfaction and repeat business.
• Ensure all operational activities are properly documented, including inspection data and job instructions.
• Assist with the preparation of invoices and maintain accurate billing records.
• Ensure all operations comply with company policies, safety regulations, and quality standards.
• Coordinate the delivery of samples to laboratories and follow up on test results.
• Report any operational issues or non-compliance to the General Manager.
• Client Relations & Problem Solving.
• Address client concerns and operational issues promptly to achieve a zero-defect service.
• Prepare technical reports, inspection procedures, and handle client complaints effectively.
• Bachelor s degree in Applied Science, Petroleum, Chemical Engineering, or a related field.
• 0-5 years of experience in operations coordination, preferably in oil, gas, or cargo inspection.
• Ability to adapt in a fast-paced environment and manage shifting priorities.
• Flexibility in working hours to accommodate unforeseen changing cargo schedules.
• Strong organizational and communication skills for client coordination and multi-tasking.
• Proficiency in Microsoft Office (Excel and Word) for reporting and documentation.
• Service-oriented mindset with a focus on delivering quality customer service.
• Fluent in English, both written and spoken (TOEIC 650+ preferred).

Experience:

2 years required

Skills:

Petrochemical, Quality Management System, Quality Assurance, Electrical Engineering, Ability to travel upcountry, English

Job type:

Full-time

• Sell Intertek s services within assigned vertical, account and territory through effective client research, prospecting, and networking.
• Meet with current and prospective customers by making regular visits, understanding customer's need, and anticipating new marketing opportunity.
• Meet order and revenue quotas on a monthly.
• Write and follow up on proposals, specify appropriate standards and pricing; Follow through on sales transactions to ensure a superior customer experience for every project.
• Provide outstanding customer service.
• Meet all activity targets and log activity into Customer Relation Managment system as required.
• Prepare sales reports and forecasts, as required.
• Maintain awareness and understanding of all Intertek services to support Sales.
• Bachelor s degree in Petrochemical, Science, Engineering or related field.
• Have sales background, understanding on related law, regulations, and required standards.
• Business to business sales experience in the related fields is preferred.
• Superior communication, interpersonal and customer service skills.
• Ability to travel at least 50% of the time.
• Must be energized and self-motivated and have the ability to work independently in a fast-paced, multi-tasking environment with shifting priorities.
• Good command of English in speaking, writing, and reading.
• Provident Fund: Secure your future with a company-contributed provident fund.
• Commission: Opportunity to earn additional income based on performance.
• Life Insurance: Comprehensive life insurance coverage for peace of mind.
• Medical Allowance (OPD): Outpatient medical allowance to cover healthcare expenses.
• Fleet Card: Access to a company fleet card for fuel and transportation-related expenses.
• Car Depreciation Allowance: Monthly car depreciation allowance for eligible employees.
• Mobile Phone Allowance: Mobile phone expenses covered by the company.
• Bonus: Performance-based annual bonus to reward hard work and dedication.

Experience:

5 years required

Skills:

Problem Solving, Service-Minded, Work Well Under Pressure, Good Communication Skills

Job type:

Full-time

• First Contact and Support for Service Operation.
• Service Sales and customers by call management (call in & call out).
• Manage incoming work from various channels: Email & Service walk-in customers.
• E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking & archiving.
• Co-ordinate with related function for implementation and delivery (SIM, Number, Device).
• Responsible to support customer requesting and problem handling to be completed.
• Bachelor's degree in related field.
• Good human relationship & good service mind.
• Strong communication and interpersonal skills and dedication to customer satisfaction.
• Able to use MS Office.