Experience:

3 years required

Skills:

Business Statistics / Analysis, Data Analysis, Power BI, SQL, Microsoft Office, English

Job type:

Full-time

• Define business analysis and reporting requirements to support contact center operations, marketing, and relevant business units.
• Design and prepare performance analysis report, dashboard, and presentation for cross-functional team and executive meetings.
• Conduct root cause analysis of key performance metrics with actionable recommendations for operations improvement or revenue generation.
• Interpret data and analyze results using data management tools or performance tracking system to support data-driven decision making.
• Understand and communicate customer insights and contact analytics in driving new business or solution initiatives.
• Collect and analyze best practices in contact center technology movement or trend.
• Job Qualifications:
• Bachelor/Master s degree in Business Administration, Statistics, MIS, Economics, Marketing or in any related fields, aged not over 35.
• Minimum of 3-5 years experience in Business Analysis.
• At least 2 years of extensive experience in data analytics using Power BI, MS Power platform, BI tools, MS Office, or SQL.
• Ability to communicate complex analysis in a clear, simple, and actionable manner.
• Good command in English.
• Experience in Telecom, Contact Center Operations or Digital Platforms is a plus.

Experience:

1 year required

Skills:

Mechanical Engineering, English

Job type:

Full-time

• Performing all duties that will ensure safe, efficient and reliable operation of the Cogeneration Plant.
• Performing all duties in compliance with plant policies, procedures, rules and regulations on operations, safety, conduct, and housekeeping.
• Protecting the owner s investment in machinery, equipment and facilities by exercising care, skill, training and knowledge.
• Job Qualifications.
• Bachelor s degree or higher in Engineering field.
• 1-3 years experience in Power Plant.
• Excellent physical condition to work effectively.
• Ability to work Shift rotation .
• Good command in English (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

No experience required

Skills:

Sales, Negotiation, English, Mandarin

Job type:

Full-time

• Thai Nationality Only.
• Bachelor's degree in Business Administration, Marketing or related field.
• Good personality with service-minded, excellent interpersonal skills, fast learner and flexible person with good problem solving skills as well as multi tasks skill.
• English Speaker: Must possess excellent communication/presentation skills in English. (Speaking and writing).
• Chinese Speaker: Must possess excellent communication/presentation skills in Chinese, Mandarin (Speaking and writing). Request HSK Level 5 up.
• Fresh graduated are also welcome.
• Direct Experiences in resales/sales agents is an advantage.
• Working 6 days a week.

Skills:

Excel, Service-Minded, Problem Solving, Good Communication Skills, English

Job type:

Full-time

• To ensure that the restaurant/ bakery boutique is ready to operate at the highest standard by completing Mise en Place to the required standard.
• To maintain service standards of Blue By Alain Ducasse in personalized way.
• To actively operate restaurant / bakery boutique Mise en place, maintain the Alain Ducasse s standards.
• To excel in product knowledge, offering inspiration to customers.
• To study the product Descriptions, being able to explain the ingredients, the cooking procedure, the history and background of every product.
• Full knowledge of art ware, design and other relevant restaurant / bakery boutique information.
• To create a welcoming and positive customer experience at the bakery counter.
• To advise customers on baked goods selection and taking orders.
• Weighing, pricing, and packaging purchased items, as well as processing payments.
• Moitoring the visual appeal and the availability of baked goods on display.
• Reporting low baked goods stock to the Exective Pastry Chef / GM in a timely manner.
• To maintain a clean and tidy baked goods counter and performing other duties on request.
• Managing customer complaints and relaying them to the GM and Executive Pastry chef.
• Thai nationality.
• High school graduate or equivalent vocational training certificate.
• Previous experience in similar role 1 - 2 years in specialty coffee.
• Excellent personal presentation and Service minded.
• Excellent command of English.
• A passion for service excellence & customer satisfaction.

Experience:

3 years required

Skills:

Market Analysis, Market Planning, Microsoft Office, English

Job type:

Full-time

• Analyze customer profile and usage behavior to develop the marketing campaign to increase revenue both voice and internet services, as well as value-added services.
• Manage upsell and anti revenue dilution campaign through all service channels both online and all service touch points.
• Coordinate with related parties to ensure marketing campaign readiness and contacting to target customers through all channels, whether direct communication and all service channels.
• Evaluate the campaign results to improve opportunities to increase service revenue to be more effective.
• Be gate-keeper and consultant for new campaigns & migration campaigns (from batch/kaokang to NGCM new tool) supporting NGCM campaign execution which will apply NBA model (Campaign Priority) to ensure highest business impact to be communicated and prevent distraction with less relevant campaigns.
• Co-ordinate go-to-market execution between NGCM configuration team and business units eg. Keep track of time-line campaign details form, align all business units on expected campaign launch date, co-ordinate execution of campaigns communication both BTL&ATL and contact policy alignment.
• Co-operate with solution team to monitoring all systems providing data sources for NGCM with corrective & completeness data and on time.
• Design & monitor daily campaign contact & tracking dashboard.
• Bachelor or Master's degree in Marketing or in a related field.
• At least 3-5 years experience in Marketing and Analyze Skill.
• Computer literacy in MS Office (Word, Excel, PowerPoint).
• Accountability, team player, enthusiasm and work well under pressure.

Experience:

7 years required

Skills:

Budgeting, Human Resources Development, Microsoft Office, English

Job type:

Full-time

• Lead a Corporate competitive analysis via various methodology including annual C&B survey, industry benchmarking, organization effectiveness review to ensure a competitive advantage of company rewards with industry standards.
• Develop, analyze and recommend a comprehensive total rewards philosophy, structure and framework for both monetary and non-monetary rewards fit with current & future organization (e.g. compensation & benefits, incentives, recognition rewards, and work-life balance initiatives).
• Lead and provide consultation on Total Rewards design, policies, annual budgeting, annual rewards activities and organization effectiveness in each Thailand and International business units and markets.
• Develop & own Expatriate Total Rewards management approach including Personal Income Tax Strategy and benefits policies.
• Own and manage job evaluation and job grading system as designed.
• Manage employee compensation and benefit data as well as manage process and policy over reward certification letter, to ensure good governance over employees' private and personal information.
• Bachelor or Master Degree in Human Resources or related fields.
• 7-10 year experiences in HR with focus in Compensation & Benefits.
• Experience in large size companies or from FMCG Business.
• Experience in JE, market survey, policy design for Thailand and other country, Expat management, people budgeting, actuarial report.
• Advanced proficiency level in MS Office especially MS Excel and MS PowerPoint.
• Excellent English communication skills (writing, speaking, listening, reading).
• Excellent analytical, interpersonal, influencing and persuasion skills.
• Ability to work under pressure to tight deadlines, maintaining an efficient and professional manner at all times.

Job type:

Full-time

• Lazada Design Studio is looking for an outstanding Lead Product Designer / Manager for our Core Channels team experiences. You will be contributing to regional level domain strategy with ops, product and cross domains by;
• Deeply understanding regional business / domain strategy, goals and plan to identify and create design related value add proposition and executional work plans.
• Influence through scalable customer first thinking, design methodologies and processes for domains to support strategic focus and value add.
• Connects domain initiatives with other cross domain, ops, and product teams to create viable and feasible executional work plans whilst ensuring efficiencies and effectiveness.
• Apply knowledge of UX design to develop mock-ups, new interaction models, and navigation schemes.
• Analyse the business and user needs, and aligning them into corresponding design ideas and solutions.
• Co-create and participate in design-driven exploration and innovation with virtual teams.
• Cooperate with the product, operation team and development team to follow up the implementation and landing effect of the design plan.
• Establish goals and metric to measure success for projects.
• Contribute to design systems and libraries.
• Candidates should possess exceptional design skills, a great sense of aesthetics, as well as a clear demonstration in user-centred design principles and practices to establish a strong solutions to provide end-users with a cohesive, seamless experience.
• A strong ability to distil complex problems into simple, elegant solutions is key to success at Lazada.
• You will create opportunities to collaborate on design-related issues and learn from one another through individual experiences.
• Effectively collect, prioritize and disseminate user feedbacks to share with domains and business units to drive design improvements.
• 6+ years of experience creating world-class experiences for web, mobile or devices. Design agency/management consultant in related business also preferred.
• Bachelor s Degree in Graphic Design, UX/UI Design, Interaction Design, or evidence of exceptional ability.
• An excellent portfolio showcasing UX/UI and visual design work with a strong graphic design sensibility that creates business impact.
• Ability to communicate design concept ideas through sketches, prototypes and wireframes.
• Strong desire to change and challenge status quo, ask the right questions and make things happen.
• Must be proficient and highly skilled in Figma, Photoshop, Illustrator and other design tools.

Skills:

eCommerce, Business Development, Market Research, Market Analysis, Thai, English

Job type:

Full-time

• Develop and execute sales and business development strategies to expand Choice business customer base and market share in targeted industries.
• Identify new business opportunities, establish partnerships, and negotiate contracts with potential clients to drive revenue growth.
• Manage a sales pipeline, ensuring regular follow-ups, and providing exceptional customer service to build long-term relationships.
• Conduct market research and analysis to stay updated on industry trends, competitors, and customer needs, adjusting BD strategies accordingly.
• Collaborate with internal teams, including product, marketing, and support, to align on goals and ensure customer satisfaction.
• Recruit sellers in Thailand and meet monthly seller development targets as set by the company.
• Develop and execute a detailed seller development plan based on the company s product category strategy.
• Lead negotiations and contract signings with sellers, and manage all pre-boarding activities to ensure a seamless onboarding process.
• Establish and nurture strong relationships with sellers, organize targeted recruitment events, and provide timely feedback on market trends and business insights.
• Maintain effective communication and collaboration with sellers during the post-boarding phase.
• Analyze recruitment data and generate comprehensive statistical reports and analyses.
• Collaborate closely with the China team, ensuring smooth cross-cultural communication and teamwork.
• Strong network of local Thai sellers and service providers.
• Proven experience in seller recruitment for Thai e-commerce platforms.
• Proficiency in Thai is required, with a preference for fluency in a second language, such as Chinese or English.
• Ability to work effectively across cultures, with strong teamwork and collaboration skills.

Skills:

Risk Management, Software Development, Database Administration, English

Job type:

Full-time

• จัดทำนโยบายบริหารความเสี่ยงด้านเทคโนโลยีสารสนเทศ.
• จัดทำนโยบายบริหารจัดการความเสี่ยงจากบุคคลภายนอก (Third Party Risk Management Policy).
• บริหารความเสี่ยงด้านเทคโนโลยีสารสนเทศในฐานะ 2nd Line of Defense (ครอบคลุมทั้งทรัพย์สิน การจัดหา และพัฒนาระบบ การรักษาความมั่นคงปลอดภัยของ Information, Operation, Physical & Environmental, Communications, Access Control, Incident & Problem Management, Third Party, IT Project, Disaster Recovery Plan, Data Protection) โดยการระบุความเสี่ย ...
• ประเมินความเสี่ยงด้าน Cyber Securit และประสานงานกับหน่วยงานที่เกี่ยวข้องกำหนดแนวทางแก้ไข และป้องกัน.
• ส่งเสริมให้พนักงานตระหนักถึงความเสี่ยงด้านเทคโนโลยีสารสนเทศ (IT Risk awareness) และภัยคุกคาม ทางไซเบอร์.
• ประสำนงานบริษัทในเครือในการประเมินความเสี่ยงด้านเทคโนโลยีสารสนเทศ.
• ปฏิบัติหน้าที่อื่นใดตามที่ได้รับมอบหมาย.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านวิศวกรรมศาสตร์ วิทยาศาสตร์คอมพิวเตอร์ บริหารธุรกิจ เทคโนโลยีสารสนเทศ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีความรู้ด้านการติดตาม ควบคุม และประเมินความเสี่ยง หรือมีประสบการณ์ในงานที่เกี่ยวข้อง.
• มีความรอบรู้ในธุรกิจธนาคาร ผลิตภัณฑ์และบริการ รวมถึงมีความรู้ด้านการบริหารจัดการความเสี่ยงที่อยู่ในความรับผิดชอบ.
• มีความสามารถและมีทักษะในการวิเคราะห์ปัญหา การสืบค้น (Investigation) ตลอดจนการบริหารข้อมูลและค้นหาข้อมูลจาก Database และเอกสาร.
• มีประสบการณ์ ความเข้าใจกระบวนการ พัฒนาระบบงานสารสนเทศ (System Development Life Cycle), การบริหารศูนย์คอมพิวเตอร์ (Data Center Management), กระบวนการบริหารด้านระบบความปลอดภัยสารสนเทศ (Data Center Security) การจัดการผู้ให้บริการระบบสารสนเทศ และ ผู้ให้บริการภายนอกและบุคคลภายนอก (IT Third Party Management).
• ประสบการณ์ในการด้านการบริหารควบคุม ด้านการบริหารเสี่ยง หรือ การตรวจสอบภายในของ ระบบสารสนเทศ, ศูนย์ประมวลผลสารสนเทศ หรือ กระบวนการพัฒนาระบบงาน.
• มีมนุษย์สัมพันธ์ที่ดี มีทักษะ และความสามารถในการสื่อสารได้อย่างมีประสิทธิผล.
• สามารถวางแผน บริหารจัดการ วิเคราะห์และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• มีความสามารถในการใช้ภาษาอังกฤษอยู่ในระดับดี.

Experience:

3 years required

Skills:

eCommerce, Marketing Strategy, Digital Marketing, English

Job type:

Full-time

• Lead the success and roll-out of initiatives to drive campaign process efficiency and performance.
• Develop regional operation frameworks that compass multiple aspects ranging from campaign strategy, traffic, promotions, and tracking metrics, etc.
• Share best practices, learnings and new growth opportunities across the region via playbooks, reports and workshops.
• Being the focal point to regional cross-functions and local markets for operational excellence.
• Responsible for leading post-campaign performance results with analytics & cross-functional teams.
• 3 - 5 years of working experience in e-Commerce or consulting industry. Regional experience is a plus.
• Proven experience in campaign management methodologies and techniques.
• Communicates effectively with the ability to foster strong partnerships with stakeholders.
• Experience developing and presenting project proposals to leadership & stakeholder groups.
• Strong critical thinking skills with the ability to interpret sales and consumer data, digital analytics and campaign performance reports to inform key business strategies.
• Proficient in Microsoft Excel & PowerPoint.