Job type:

Full-time

• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every chall ...
• Minimum Qualifications-Bachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required;-experience in research and analysis positions in consulting, e-commerce/ads is preferred. Preferred Qualifications-Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business;-Have some strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance;-Proficiency in SQL for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI is a plus;-Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.If you have any questions, please reach out to us at [email protected].

Skills:

Digital Marketing, Branding, Excel, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About Us Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities.
• In order to deliver industry-specific solutions and methodologies across the APAC region. Nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights.
• Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment. Responsibilities Being a Consultant to clients and internal stakeholders.
• We are in the business of solutions.
• these cover everything from product adoption, strategy and/or optimizations to help Top 10 clients link their marketing objectives to their business goals.
• Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
• Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
• Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
• Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
• Establish the value of TikTok as a part of a brand's media mix and communication strategy.
• Account Management, Campaign Management & Reporting.
• Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
• Sense check/challenge media plans and provide suggestions to set clients up for success.
• Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
• Own conversations around.
• Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
• Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
• Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
• Stakeholder Management & Revenue Impact.
• Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
• Understanding the scope of various cross functional teams and whom to approach for what purpose.
• Pushing through product adoption, programs and packages built around specific company or market level priorities.
• Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
• Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
• Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
• Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
• Good understanding of digital media and marketing landscape; specialized vertical knowledge in 3C, Food or Tech industries a plus.
• Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred.
• Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
• Solid understanding of media metrics, their implications and corresponding studies.
• Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail oriented, analytical and a creative problem solver.
• Excellent English communication and presentation skills.
• Preferred Qualifications.
• Experience with CPAS/Shopping Ads/E-commerce marketing.
• Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
• Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
• Experience building strategic programs aimed at driving education and product adoption.
• Experience diagnosing and solving technical problems with product and engineering teams.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Internship

• Fluent in spoken and written English.
• Graduation in 2025 or later; able to commit to at least 5 days per week, with an internship duration of at least 6 months.
• Preference for candidates with overseas living/study experience and a strong interest in international markets.
• Good time management and organizational skills, capable of handling multiple tasks in a fast-paced environment.
• Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
• To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Skills:

Finance, Fast Learner

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on TikTok advertising platform.
• Develop and maintain strong, long-term relationships with key clients.
• Cross-sell and upsell additional products or services to clients.
• Monitor, analyse and explore new revenue opportunities for clients via TikTok Advertising Solutions.
• Create optimization strategies for the clients.
• The strategies can include: 1. TikTok Creative tips and best practices 2. Advertising performance recommendations (bidding,budget,targeting, etc) 3. Help clients identify and build strong value proposition on TikTok advertising platform.
• Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.).
• Minimum 3 years experience as an Account Manager in digital advertising/tech industry;.
• Comfortable having sales target as KPI;.
• Strong analytical skill and sound ability to identify key insights to to share with clients;.
• Preferred Qualifications.
• Strong attention to details and a proven ability to manage multiple priorities and meeting deadlines;.
• Experienced working in a fast-paced client support environment;.
• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders;.
• Fast learner, self starter and able to work well individually and as a team.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• According to the demand of the Thai market and the trend of popular products both in-app and out-app, responsible for discovering and introducing potential merchants, negotiating cooperation, inviting them to settle in, and following up on the subsequent settlement process;.
• Responsible for the development of product strategies, supporting merchants in the overall business chain, analyzing data from the perspectives of traffic, conversion, and customer unit price, discovering problems, and providing improvement plans from the aspects of popular products, tone, price, inventory, resources, and traffic, and following up on the execution by merchants;.
• Coordinate marketing activity resources, actively seek cooperation with alliances such as influencers, MCNs, and TAP, to improve product performance and help achieve sales growth;.
• Responsible for cross-departmental internal communication and coordination between internal departments and merchants.
• Minimum Bachelor's Degree or above.
• Proficiency in English is required.
• Experience in Lazada choice or Shopee choice.
• Experience in merchant operations is preferred, with an understanding of merchant product costs and profit structures;.
• Familiar with the Southeast Asian market, with industry knowledge and their own aesthetic for product selection;.
• Strong communication skills and good experience in negotiating with merchants;.
• Familiar with e-commerce live streaming (Douyin/TikTok) and a loyal user of e-commerce.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible to deliver impact on seller growth by empowering them through knowledge transfer, trainings, and progress tracking, as well as collaborating with various cross functional teams to help improve sellers growth. Join us as we drive the future of e-commerce here at TikTok.
• Build user awareness of e-commerce on TikTok platform.
• Plan the annual campaign calendar for the marketplace, a specific category or a specific portfolio of products, execute against the plan by coordinating xFN teams, and conduct post-mortem analysis.
• Manage social handles with marketing team, and collaborate with marketing, operation and growth teams to build e-commerce brand awareness.
• Minimum Bachelor's Degree or above.
• 5 years of experience in e-commerce campaign planning and execution for major local e-commerce platforms.
• Proficient in English and Thai language.
• Preferred Qualifications.
• 2 years+ of team management experience.
• Familiar with the key data metrics of evaluating campaign performance, analytical and data oriented.
• Good at communication and coordination of cross functional teams.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Utilize quality management tools to strategically enhance policies through providing policy implementation feedback and minimizing moderation policy inefficiencies.
• Deep understanding of Listing/Content/ Intellectual Property Rights moderation guidelines and moderation strategies from the policy team, and work as an expert for the specific domains.
• Collaborate with stakeholders (i.e. policy teams) and develop quality inspection standards, to continuously optimize & refine policies, processes and platforms.
• Collaborate & lead BPO Quality Assurance to ensure a high quality standard of moderation delivery; conduct risk inspections based on identified risks, reducing risk exposure on the platform.
• Work closely with QA market leaders, local partner operations, training & SOP teams to enhance moderation policies through identifying quality & product risks.
• Validate and implement rejection labels, granting whitelist or revoking penalties stemming from erroneous human/machine moderation.
• Initiate, lead & guide small/medium scale projects, pilot implementation of new platforms and tool functionalities aimed at enhancing moderation efficiency & quality.
• Participate in large scale projects, aimed at identifying shortcomings or opportunities, provide business requirements (BRDs) from a moderation quality viewpoint.
• Bachelor's degree in any discipline.
• Fluency in English and Thai to moderate specific product/content listings for TikTok Shop Thailand.
• Minimum 3 years of hands on and in-depth experience in e-commerce or online safety and quality analysis.
• Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects.
• Support business in shifts by following the local labor laws.
• Preferred Qualifications.
• Bachelor's Degree in business administration, operations, or project management.
• Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Able to digest large data sets/policies in a cohesive and actionable manner.
• Experience in Program Management or Project Management roles.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in from July 2024 onwards. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.
• Join our dynamic team at TikTok Shop - Thai Platform Operation as a Livestream Business Intelligence Intern. In this role, you will play a crucial part in the growth of our Livestream content and revenue. Livestreaming is a pivotal strategic initiative for us, fostering exceptional engagement with audiences. Given the competitive landscape, with particular attention to competitor's market share, we require swift and frequent initiative deployment to maintain and grow our livestream merchants.
• Set up, monitor, and conduct voucher experiments for key live campaigns and projects.
• Provide daily updates on campaign and project performance data.
• Monitor and record competitor campaigns and voucher activities.
• Other adhoc analysis that requires data analytics, basic MS Excel knowledge skills.
• Attention to details.
• Proficiency in data analysis and reporting tools.
• Ability to work efficiently in a fast-paced environment with frequent changes.
• Preferred Qualifications.
• Actively enrolled university student, preferably with Bachelor degree in Marketing, Business Administration, Statistics, Finance or related fields.
• Experience working in Livestreaming or entertainment industry.
• Proven track record of successful campaign management and revenue optimization.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, ever ...
• Minimum Qualifications1. Proficient-level knowledge of local languages in both oral and written.2. Bachelor of Arts (majoring in language, linguistics, or other related fields) or related working experience in translation.Preferred Qualifications3. Good communication & presentation skill.4. Co-operative & Friendly personality.5. Ability to multitask and manage multiple projects at once.6. Understanding online marketing or online platform is plus. 7. Proficiency with Microsoft Office (Power Point, Excel).TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Internship

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in from July 2024 onwards. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis.
• we encourage you to apply early.
• The IPR (Intellectual Property Rights) protection function within the GNE team is committed to protecting intellectual property rights and maintaining a safe e-commerce environment on Tiktok's E-commerce Platforms. Responsibilities.
• Enforce E-commerce IPR policies to minimise platform risk.
• Analyse, investigate and respond to reports of alleged IPR infringements.
• Assist with reviewing and identifying improvement points in policies or processes.
• Initiate and/or participate in policy/process optimization projects.
• Educate internal stakeholders and raise awareness of TikTok's E-Commerce IPR protection measures.
• Analyze IPR data to derive valuable insights from risk signals.
• Bachelor s or master s student in relevant fields.
• Experience in E-commerce risk governance or Intellectual Property risk governance will be a plus.
• Preferred Qualifications.
• Prior exposure to Intellectual Property Law or other Intellectual Property related work or study experience will be a plus.
• Demonstrated capacity for critical thinking and analysis with strong attention to detail.
• Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels.
• Ability to manage ambiguity and thrive in a fast-paced working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
• To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Skills:

Branding, Microsoft Office, Graphic Design

Job type:

Full-time

• Minimum Qualifications - Proficiency in brand marketing and has basic understanding of branding principles.
• Proven experience in planning and executing marketing campaigns.
• Minimum 3 years of experience in marketing.
• Proficiency in Microsoft Office and familiarity with graphic design tools.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• Design incentive programs and mechanics to build commitment and drive strong GMV/order growth for incubation brands/sellers.
• Deliver comprehensive analysis (both quantitative and qualitative) where able to drill down fundamental issues to identify gap or opportunity for further improvement of incubation program.
• Develop dashboard and/or tracker for AM team to monitor program status and performance.
• Manage incentive budget which can prioritize based on value added toward different mechanisms.
• Optimize AM team operation to increase productivity and efficiency.
• Understanding business/industry needs to come up with scalable solutions for long-term investment.
• Bachelor degree.
• 3-5 years experience in BD/PMO roles in e-commerce or related industries.
• Good in strategic planning, execution, and development of growth program.
• High ownership, can think independently, proactive, hands-on, and detail-oriented.
• Proficient in English, and fluent in Thai.
• Very strong logical and analytical skills with a high understanding of platform mechanics is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Social media, Compliance, Project Management, English

Job type:

Full-time

• Conduct further analysis and craft moderation policies on sellers, products and contents with a focus on safety issues such as fraud, counterfeit products and regulated products.
• Continuously evaluate, propose, and execute improvements for existing processes and policies.
• Partner with internal stakeholders in Strategies and Operations to develop effective training material.
• Work closely with the quality team to identify struggling areas that should be addressed through learning solutions.
• Support other ad-hoc moderation related projects.
• Bachelor's degree or equivalent practical experience.
• 3 years of demonstrated experience in e-commerce policy enforcement or public policy,preferably from e-commerce governance and social media background.
• Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects.
• Familiar with e-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Driven, motivated and proactive; excellent coordination, communication and project management skills to collaborate with cross-functional teams.
• The ability to not only think outside the box to identify issues and work to resolve them in partnership with business leaders, but also bring in new ideas to innovate in our day to day operations.
• Excellent written and verbal communication skills in English language, demonstrating effective, clear and professional written and oral communication.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Creativity

Job type:

Full-time

• Reporting into the Comms lead, the candidate will develop and deliver e-commerce strategic communications plans and programs that advance business priorities, tell creator and small biz impact stories, while building a thought leadership position in in the e-commerce space.
• Support tent-pole e-commerce initiatives to drive tier one coverage across both national and trade media.
• Mine for relevant media stories and case studies, identifying businesses, creators, ...
• Partner closely with cross-functional teams to leverage new product category launches, promotional events and product updates with our media audience.
• Build the reputation of the TikTok community and TikTok Shop as a platform where creators and businesses of all sizes can have real-world success.
• Develop a media strategy of consistent, proactive outreach which delivers media coverage profiling successful creators and small businesses on the platform optimising TikTok Shop.
• Handle critical media enquiries and provide reactive responses, protecting TikTok Shop's reputation.
• Manage and work with our PR agency to ensure quality execution and meaningful evaluation to further improve strategic communications plans and programs, including budget and target tracking.
• Bachelor's degree in Communications or related field.
• Relevant experience in e-commerce communications or public relations roles.
• Proven ability to develop and execute strategic communication plans, aligning with business objectives.
• Experience collaborating with internal teams to leverage product launches and events for media outreach.
• Ability to build thought leadership positions and handle critical media inquiries effectively and proactive media outreach.
• Preferred Qualifications.
• Strong analytical capabilities to evaluate communication effectiveness and refine strategies.
• Excellent written and verbal communication skills for crafting compelling narratives and messages.
• Genuine enthusiasm for e-commerce and commitment to driving innovation and creativity.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
• Join us as we drive the future of e-commerce here at TikTok.
• Account management for the TikTok super top creator in Thailand for TikTok E-commerce program.
• Maintain and cultivate the growth of TikTok super top creator towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
• Measure and conduct analysis of overall creator's performance towards key metrics as well operational and process improvements.
• Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
• Plan strategically and analyze deeper partnership models beneficial for creators and platform.
• Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• Above 5 years of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
• Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating mature as well as up and rising creators KOLs, with proven successful case(s).
• Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
• Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
• Be enthusiastic, responsible, result-driven and efficient, can work under pressure;.
• E-commerce background is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible in understand the industry and competitive environment establish the operation system of brand/seller and merchandise explore opportunities and empower industry operations.
• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plans and build JBPs.
• Maintain service quality provided by seller with low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's degree or above.
• Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred.
• English proficiency is a must.
• Preferred Qualifications.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logical and problem solving skill.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Research, Market Analysis, Data Analysis, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Organize and coordinate cross-departmental resources, carry out research on topics related to the key development directions of the business, and provide strategic support such as goal setting and strategic advice for the business.
• Cooperate with the Southeast Asian team to conduct market analysis of creator/KOL/celebrities/entertainment industries, understand competitors and find growth points, and formulate related operation strategies.
• Collaborate with other functional teams to drive the optimization of governance, strategy, data and product of the platform.
• Responsible for creator/celebs data analysis, deeply understand business logic, design a reasonable indicator system based on business goals, conduct agile and effective assessment and monitoring of business performance, and give valuable suggestions through in-depth analysis and mining of data.
• Minimum Bachelor's Degree or above.
• English proficiency is a must, and Thai language proficiency.
• More than 3 years of experience in the e-commerce, consulting or creator operation related field.
• Have a deep understanding of the industry's business structure, consumer demand, digitalization and mobile Internet, have good understanding of social e-commerce, content marketing, celebrity e-commerce, and have practical experience.
• Good judgment and independent thinking ability, excellent communication and external cooperation ability and good expression ability, ensure rapid learning, adapt to changes, result and goal orientation, business thinking.
• Proficient in SQL, skilled use of visualization tools is preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• Our Search Operation - Model Data team provides training and testing data for TikTok's various search models to help improve search results and optimize search rankings. The platform and tools project aims to build/ optimize various platform tools, support the efficiency improvement and onlineization of search annotation, evaluation and other businesses, realize the platform construction of business customization, and have rich experience in platform operation.
• What will I be doing?.
• Perform as the product operations role; manage the operation of labeling projects that deliver training/testing data for machine learning models, with the ultimate goal of optimizing users' search results.
• Perform as the project owner; undertake various tasks throughout the entire project life cycle.
• Review and reconcile the demands received to formulate customized project management plans and design proper relevant SOPs.
• Work closely with the global data delivery team; supervise the implementation of project mechanism, data delivery and quality assurance.
• Conduct ROI analysis and regular review based on the model performance of machine learning models.
• Foresee possible risks, prepare necessary risk management procedures and react to unexpected issues in a timely manner.
• What should I bring with me?.
• Bachelor's degree or above; 3 years or above experience in Internet-related industries is preferred.
• Proficient in English and Thai listening, speaking, reading and writing, familiar with the culture of Thailand.
• Familiar with search engines and social media platforms; former experience in Search relevant business is preferred.
• Great analysis and communication skills with a good sense of flexibility; former project management experience is preferred.
• Experience in project operation, or familiarity with users' Internet usage habits is preferred.
• Fast learner; strong sense of responsibility; work well under pressure.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• 1) Campaign resource management including campaign resource allocation, submission and set up.
• 2) Campaign operation including task allocation and tracking for internal and cross-functional.
• 3) Performance tracking and Campaign analysis.
• Bachelor's Degree (Open for year 2 - year 4) or above. Open to all majors and preferably in business, economics, marketing, engineering.
• Good at communication and coordination of cross functional teams.
• Proficient in English and Thai language.
• Preferred Qualifications.
• Interested in e-commerce campaign planning and execution for major local e-commerce platforms.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Skills:

Data Analysis, Research, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community. What.
• Leading overall Search Operations team for Thailand and Vietnam site, responsible for overall project delivery & execution for all key pillars which includes R&T, Model Data, Evaluation & Investigation and E-Commerce.
• Responsible to drive policy, process & strategy localization, continuously drive in house & BPO quality management, providing data analysis & insights along with policy recommendations to ensure productivity, quality & efficiency goals can be met.
• Lead and manage resources in the team to accomplish operations and business goals by completing tasks as needed and maintaining the well-being of the team.
• Collaborate and work closely with cross-functional teams and stakeholders such as central team, product, research & development teams to drive overall business/project performance.
• Minimum 3 years of people management experience.
• Experience in designing and implementing strategic initiatives in the team, including post-implementation monitoring.
• Experience in RCA and project management is highly preferred.
• Pay strong attention to details and the ability to work independently; possess good interpersonal skills;.
• Your ability to work in a high pace environment, adapt, respond to day-to-day challenges of the role and manage diverse stakeholders.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

Skills:

Project Management, Digital Marketing, Branding

Job type:

Full-time

• At least 7 years of working experience.
• Proven experience as a Brand Marketing Manager or in a similar role, with a successful track record of building and managing strong brands.
• Creative thinker with a strategic mindset and the ability to translate brand strategies into effective campaigns.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.
• Familiarity with digital marketing channels and tools.
• Up-to-date with the latest trends in branding and marketing.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• Bangkok Regular Operations Job ID: A232488.
• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.
• Join us.
• About.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• This role is part of the Quality Solutions and Implementation team in the Training and Quality pillar of Trust and Safety Operations. Focused on improving quality, the Quality Implementation Specialist will successfully implement quality assessment systems, solutions, and quality improvement projects across our end to end global quality ecosystem for TikTok. This role will be a key conduit between the TnQ Quality Solutions team and the Quality Operations and Moderation teams with oversight to all impacting change to front line teams.
• Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects.
• Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our end-to-end quality ecosystem.
• Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem.
• Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively.
• Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams.
• Pro-actively evaluate the impact of upcoming policy/product/process changes for a project in order to co-ordinate and ensure their effective implementation and positive impact end users.
• Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.
• Bachelor's Degree or equivalent education, ideally in computer science or business.
• Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs.
• Lean six sigma qualification or equivalent experience is a plus.
• Excellent command of English, ability to use English as a working language.
• Excellent communication skills, stress-resilient and strong ability to adapt to any changes.
• Ability to work independently and manage multiple projects simultaneously.
• Strong change management experience.
• Strong influencing skills. Preferred Qualifications.
• 1+ years' experience working on content quality, safety or policy is preferred. - Regional/global stakeholder management experience is preferred.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• Craft strategy for Tiktok Shop to be #1 platform in proactively working with local authorities and empowering Thai economy.
• Build impactful projects to empower SME sellers.
• Identify key goverment stakeholders, and how can Tiktok Shop contribute to government's intiatives.
• Be key point of contact and manage relationship with regulatory officials, industry stakeholders, trade associations, and proactively identifies opportunities to deepen collaborations with key stakeholders for the region assigned.
• Collaborate with internal stakeholders, including management and country leads, to gather insights on regional challenges and opportunities.
• Facilitate effective communication and collaboration across departments to ensure cohesive implementation of strategic initiatives.
• Minimum Bachelor's Degree or above.
• Proven experience working with senior leaders/executives to establish strategic plans and objectives.
• Ability to effectively handle ambiguity, to collaborate and partner with business leaders and to be effective in a matrixed multinational corporate environment.
• External Relations - proven track record of at least 3 years in consultancy, corporate, (inter-)governmental organisation or trade association.
• Fluent in English and Thai.
• Preferred: Masters or higher-level degree in Business Administration, Economics, International Relations.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Content Creator, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Identify affiliate-creator business opportunities both at the partner and individual creator level in order to come up with partnership for acquisition plan, both for long-term and quick-win scenario.
• Design and co-ordinate cross-functionally to solidify the right fit incubation program/approach both online and on-ground for each creator segmentation from longtail creator to off-platform established creator to make them succeed in the e-commerce area.
• Project manages to ensure incubation program/event outcome (GMV growth), while keeping a healthy relationship with partner and creator.
• Supervise external agency in scale approach execution according to target and budget assigned.
• Minimum Bachelor's Degree or above.
• English proficiency.
• 3+ years of experience in partnership or project manager area.
• A good understanding of content creator landscape.
• Impressive interpersonal skills and stakeholder management in order to drive business outcomes.
• High sense of ownership and ability to manage end-to-end processes with minimal guidance.
• Collaborative and adaptive mindset that is able to pivot contribution to business needs.
• Comfortable working in a fast-paced and dynamic environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
• Join us as we drive the future of e-commerce here at TikTok.
• Accelerate seller growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
• Develop internal strategy and action plan to grow sellers in the portfolio.
• Ensure sellers completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
• Conduct top sellers business review.
• Monitor sellers' performance and ensure sellers have executed their action plan as committed or even go beyond.
• Responsible for establishing and maintaining good working relationships with key accounts decision-makers or representatives.
• Assist in troubleshooting seller-related problems and providing actionable proactive solutions to potential issues.
• Deliver impact on category growth by ensuring seller campaign participation and marketing support.
• Minimum Bachelor's Degree or above.
• 2 years+ experience in ecommerce; direct experience in relevant categories preferred.
• English proficiency and Thai language proficiency.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logic and problem solving skill.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.
• Experience in FMCG or F&B Industry is preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Automation, Market Planning, Fast Learner, English, Japanese

Job type:

Full-time

• Define the SMB go-to-market strategy for the platform sever-evolving ads products.
• Partner with a range of cross-functional teams across the world to ensure flawless execution against this strategy.
• Partner closely with field teams and utilize data proficiently to deeply understand performance pain points, and formulate product and activation based solutions.
• Adapt regional product initiatives for SMB clients, prioritizing scale, platform based and low touch solutions.
• Manage growth at scale for a range of products in market; set goals, manage launches and implement activations in order to drive product adoption. Collaborate with technical and operations teams to monitor product performance.
• Build robust processes, systems, tools/solutions, workflow optimization, and automation to increase operational efficiency and productivity.
• Analyze and summarize product issues and pain points to recommend product enhancements.
• BA/BS degree or above with 3-5+ years' experience working within media industry with product marketing responsibilities.
• Experience working with product teams and influencing the product roadmap with advertising products.
• Experience in the ad tech or internet industry.
• Knowledge and experience working in SMB marketing.
• Experience driving end to end go-to-market planning and execution for advertising products.
• Experience leveraging data to test hypotheses and drive business recommendations-Experience leading and delivering complex, cross-functional projects on fast-paced timelines.
• A fast learner with a good sense of judgement and original thinking. Ability to thrive in ambiguity and adjust quickly to change.
• Excellent communication, presentation and analytical skills.
• A commercial mindset with a history of delivering against stretch performance goals.
• Language proficiency in Thai & English is a must, with additional fluency in either Japanese or Korean, or another Southeast Asian language in order to communicate with local SMBs and in-market local teams is strongly preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Data Analysis, SQL, Statistics

Job type:

Full-time

• Analyze local and global trends, and provide insights to Quality Solutions and Implementation team members to improve performance of quality across TikTok products.
• Partner with Quality Solutions & Implementation, Quality Operations, and Moderation Teams to measure and provide data analysis that identifies key trends of underperformance or mismanagement of teams leading to quality failures.
• Leveraging insights, direct focus areas to drive quality improvements across our E2E quality system.
• Develop effective governance controls and monitor performance to deliver actionable data and insights.
• Create and prepare reports and dashboards to help us better identify areas of focus and trends within our ecosystem.
• Build a prediction model for identifying global trends and performance issues.
• Use statistical tools to simplify complex data sets, helping us better diagnose issues and propose solutions.
• Understand and evaluate the impact of upcoming policy/product/process changes on the operation and support the execution of these changes effectively.
• Bachelor's Degree or equivalent education.
• 2+ years of working experience in data analysis.
• Strong mathematical skills to measure, collect, analyze data and the ability to articulate insights clearly.
• Knowledge of SQL.
• Proficiency in statistics and experience using data visualization software such as Tableau, PowerBI etc.
• Attention to detail.
• Strong communicator with the ability to derive and articulate actionable insights from complex data sets.
• Preferred Qualifications.
• Any programming languages.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• Provide customers with logistics-related consulting and other related help;.
• Build a standard process suitable for cross-border and local-to-local logistics customer service, including building KPI mechanisms, tools, systems, etc.
• Establish and improve the platform logistics rules and regulation, complaint, consultation, and suggestion handling mechanism, analyze and classify logistics problems, and improve service efficiency through standardizing SOP, by logistics exception handling, to identify business risks and loopholes, and continuously optimize and impro ...
• Looking into the whole process of logistics performance, through collaborative product construction and data system construction, to monitor, analyze and improve the service experience of users.
• Bachelor degree or above, 5 years or above working experience in logistics fulfillment experience or customer service and experience;.
• Proactive and continuous improvement attitude, patience, and attention to detail;.
• Strong communication and coordination skills, good at handling disputes and emergencies, good at client-server experience and results-oriented;.
• Fluent Chinese as this role is for the Cross Border team which handles Chinese merchants.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.
• Accelerate brand growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
• Develop internal strategy and action plan to grow brands and request brand policy support for top and potential brands in the portfolio.
• Discover new or potential collaboration that fits into the brand's and platform's short-term and long-term goals and build JBPs.
• Ensure brands completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
• Conduct brand reviews and alignment with top management and related people and ensure alignment in the next steps with top or selected potential brands.
• Monitor brand's performance and ensure brand has executed their action plan as committed or even go beyond.
• Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
• Maintain service quality provided by brands per platform's governance or policy in order to increase brands' and platform's credibility, conversion rate and thus customer satisfaction.
• Collaborate with internal teams to drive various initiatives from platform, cluster, category, and brands.
• Minimum Bachelor's Degree or above.
• 3 years+ experience in e-Commerce; direct experience in relevant categories preferred.
• Proficient in English and Thai languages.
• Strong analytical and problem solving.
• Excellent interpersonal, presentation and negotiation skills.
• Attention to detail, affinity with numbers, logic and problem solving skill.
• Proficient in Excel and ppt.
• Experience in F&B brand, and consulting industry is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Branding, English

Job type:

Internship

• Actively enrolled university student with commitment for at least 6 months or more.
• Fluent business English ability required.
• Preferred Qualifications.
• University student pursuing Masters.
• Have prior internship experience in marketing, branding, or e-commerce companies.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Skills:

Project Management, Procurement, eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Responsible for planning and execution of TikTok Shop Partners (TSPs) recruitment and development.
• Formulate management and supporting policies for TSPs.
• Coordinate internal and external teams to select, identify and secure resources for the growth of potential TSPs.
• Provide ongoing support and training to TSPs to improve performance, and evaluate TSPs.
• Minimum Bachelor's Degree or above.
• 5+ years of experience in project management, merchant acquisition, vendor management, procurement or eCommerce platform partnership development.
• 2 years+ management experience.
• Fluent in English and Thai language.
• Logic, analytical and good at problem-solving and framework building; Strong at negotiation and partner development.
• Excellent communication skills, both in the team collaboration and with offline merchants.
• Excellent ability to solve problems, deal with uncertainties and handle pressure.
• Willing to always be on-the-go and be stationed in local merchant/TSP sites.
• Excellent ability to solve problems, deal with uncertainties and handle pressure.
• Excellent communication skills, both in the team collaboration and with offline merchants.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Negotiation, Excel, eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Managing long-tail sellers (100+ Sellers) incubating them to become top GMV contribution sellers.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Develop seller capability in terms of contents and affiliate to accelerate seller's growth.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan.
• Maintain service quality provided by seller.
• Lower cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's Degree or above.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers and logical thinking.
• Proficient in English.
• Proficient in Excel and ppt.
• Preferred Qualifications.
• Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred.
• Embracing a fast-paced environment in the E-commerce industry and flexibility.
• A good team player, fast learner and open to changes.
• Problem solving skills and a can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every chall ...
• Minimum Qualifications1.Minimum 3 years of experience in UX research, preferably in the E-commerce/tech industry.2.Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or other related fields.3.Experience using both qualitative and quantitative research methods, such as: usability studies (remote/in lab), focus groups, interviews, concept tests, diary studies, surveys, data analysis, A/B testing, etc. Be able to conduct interviews/design questionnaires in Thailand.Preferred Qualifications:1. Ability to work independently with limited supervision and take initiative to solve problems and learn new things.2. Ability to manage multiple projects at the same time in a fast paced environment.3. Great written and spoken communication skills to influence product partners and major company decisions.4. Ability to analyze large sample data with statistic tools, such as SQL, Python, R, SPSS.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Digital Marketing, Negotiation

Job type:

Full-time

• Bachelor's degree in Business, Marketing, or a related field. Master's degree is a plus.
• Proven experience (3 years) in campaign monetization within the digital marketing or advertising industry.
• Strong analytical and quantitative skills with the ability to interpret data and trends.
• Negotiation skills and experience in managing partnerships.
• Familiarity with advertising technologies and platforms.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• In this role you will analyze market trends, develop monetization strategies to grow revenue, and acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
• Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
• Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement.
• Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
• Provide regular performance updates, next action plans, and forecasts to key stakeholders.
• Work closely with campaigns and marketing teams to consolidate potential resources for monetization.
• Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
• Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
• Minimum 3 years of work experience with a focus on the e-commerce industry, or monetization and partnership roles.
• Good analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insight.
• Preferred Qualification.
• Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
• Proficiency in processing complex data sets using Excel.
• Good negotiation and stakeholder management skills.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Drive the function through strategic initiation, execution, monitoring, measurement, and adjustment to align with company direction.
• Managing the day-to-day activities of the team, empowering and coaching team members to uplift productivity whilst a healthy workload maintained.
• Focusing on the proper SOP mechanics initiation and implementing appropriate incubation strategy to uplift core competency of each seller's tier i.e., GMV, ADO, Operation excellence, etc.
• Bachelor's Degree or above.
• 5 years of experience in incubation, account management or new business unit setup us a plus.
• 2 years+ of team management experience.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Experienced in new business unit setting, SOP development, execution, and measurement.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• As a Policy Enforcement Team Lead, you are responsible for leading a group of Policy Enforcement Specialists to deliver timely, accurate, and scaled Policy guidance to support the Moderation & QA teams responsible for the enforcement of our content policies. Your team is a critical link in our enforcement processes, working closely with cross-functional teams (Policy, Global Training, Moderation, etc) to ensure our policies are enforced in a high quality and consistent manner. They provide day-to-day support in ensuring an aligned understanding of our policies across teams, and identify and channel feedback on opportunities for improvement.
• Policy Enforcement Team Leads ensure the team is trained and equipped for this critical task, and that it is able to deliver reliable support in a sustained manner.
• This role may include limited exposure to harmful or distressing content, which includes but is not limited to: bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; or murder.
• Manage a team of Policy Enforcement Specialists to provide effective policy guidance, manage the market-level rollout of policy changes, maintain up-to-date policy documentation, and ensure all tasks are completed to a high degree of quality and on time;.
• Plan and communicate daily/weekly workload to your team of Policy Enforcement Specialists and delegate duties to relevant people;.
• Train and develop team members, and monitor performance and progress;.
• Support the Head of Policy Enforcement on delivering process improvements, including through projects which develop or enhance the effectiveness with which policies are implemented globally;.
• Manage and oversee projects & initiatives to improve policy implementation and enforcement at the market level.
• Support senior leadership by providing insights, analysis, and team feedback in a timely manner;.
• Partner with XFN Teams internally to ensure Policy team support for quality and appeal processes at scale;.
• Work closely with cross-team leaders and management to provide Policy support for quality improvement efforts.
• Minimum 1 year of recent experience as Market Specialist, QA or Moderation Team leader;.
• Minimum 1 year of experience in managing multicultural teams with diverse skills/ Team Lead/coaching/Mentoring/Training;.
• Strong people management and development skills, leadership skills, with a good understanding of ByteStyle Leadership Principles;.
• In-depth knowledge of performance metrics.
• Natural communicator with great interpersonal skill and full working proficiency in English (verbal & written communication).
• Preferred Qualification.
• Strong data analysis and data visualisation skill, must-have for Lark Sheets and MS Excel and plus for SQL & R & Tableau;.
• Strong Project Management skills;.
• Preparation of monthly status/progress report for projects/tasks;.
• Proven track record of working with cross-functional partners, across different countries/time zones;.
• Strong attention to detail and ability to work independently, demonstrating good judgment, training and leadership skills;.
• Proven ability to multi-task with good time management skills;.
• Some flexibility with working hours;.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role;.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The APAC Ecommerce's Governance and Experience team furthers this mission by connecting buyers, sellers and content creators to ensure a seamless, trusted online shopping experience. We seek to inspire trust by designing and implementing end-to-end governance & experience programmes to enable a thriving international marketplace.
• As an Ecommerce Content Policy and Programme Manager, you will formulate, apply, and communicate our Ecommerce content policies. With your language, country and cultural perspectives, you can effectively localise policies to deal with country-specific trends, while being aligned with company principles. You have strong research, risk discovery, and critical analysis acumen, and will analyse metrics, surface emergent risks in the market, and drive operational optimisation to improve users' live-shopping experience. Candidates should have experience taking projects from 0 to 1 and are able to drive effective partnerships with cross-functional teams to align on common goals. You have the ability to shuttle from policy to effective implementation, and can make and implement nuanced policy decisions under time-pressure. You should embrace TikTok's Bytestyles.
• Research, craft, and implement live-selling content policies that account for the needs of a country while balancing against company principles and goals.
• Manage go-to-market to ensure effective implementation across Asia Pacific and policy and project outcomes are met.
• Analyse data to measure, identify, mitigate, and monitor risks to raise the overall ecommerce content ecosystem quality and personalised recommendations. Develop and implement new signals, metrics and engage in risk discovery - to identify new content quality and abuse trends and develop policies to address them.
• Engage cross-functional stakeholders to consolidate, pre-empt and analyse content and creator pain points; derive and implement action plans and operational workflows to resolve them.
• Develop, launch and implement new policies and operational workflows - in collaboration with cross-functional teams like Engineering, Operations, Moderation, Product, and Business teams - to enhance large-scale automation, risk detection and mitigation, as well as quality assurance and improvements.
• Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation.
• Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health.
• Act as an escalation point of contact and manage internal communications on all Ecommerce content policy issues.
• Strong bachelor's or master's degree in fields such as Law, Political Science, International Relations, Economics, Public Policy, Philosophy, PPE etc.
• 5+ years experience leading programmes, doing research, developing and implementing policies.
• Professional experience in Government, Academia, Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policy and Operations Management, or Ecommerce Content Strategy, Seller or Product Growth, Risk Analytics, Compliance, or Experience programmes.
• Driven, excellent programme management and communication skills with the ability to plan for, and manage complex projects, as well as influence multiple cross-functional teams to build and launch new strategies and workflows.
• Familiarity with e-commerce, social media content landscape and ecosystem management - as well as strategic business sensitivity will be advantageous.
• Excellent English oral and written communication skills, including the ability to propose complex solutions and explanations in writing. Being fluent in another language spoken in Southeast Asia is advantageous.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Southeast Asia (SEA) Public Policy & Government Affairs team's work spans across a broad and diverse range of functions and workstreams, including government affairs and government relations; policy and issue area expertise; risk and crisis management and mitigation; outreach, coalitions, and partnerships; and philanthropy. The mission of the SEA Public Policy & Government Affairs team is to develop and advocate for solutions for pressing high technology issues and to promote a political, legislative, and regulatory environment that supports growth and innovation for our business.
• As the Public Policy for E-Commerce, you will be the subject matter expert for Thailand, and provide cross-cutting policy advice on key policy topics related to e-commerce.
• Build strategy and advise the company on emerging e-commerce public policy matters to ensure the success of the team's goals in Thailand and provide strategic guidance to internal teams.
• Represent TikTok to elected officials, government agencies, and ministries engaged in e-commerce policymaking on issues of importance to our company and the people who use the service.
• Proactively identify and address emerging and significant Thailand e-commerce policy issues, as well as regulatory developments in the region, that could present risks with implications for the company and its products.
• Represent TikTok at high-tech industry gatherings, trade associations, and coalition meetings.
• Work closely with cross-functional corporate and product teams on the development and integration of key e-commerce public policy projects.
• Maintain and develop a strong network of third-party public interest groups, industry associations, and academics engaged in technology policy issues.
• Carry out research and reporting on domestic and international policy issues relevant to the company.
• Demonstrated expertise in leading public policy initiatives within the e-Commerce sector, including the ability to influence high-level stakeholders, drive strategic projects, and manage complex regulatory challenges at a senior level.
• Understanding of laws and regulations under which people who use TikTok and e-Commerce in Thailand and SEA are subject to.
• Strong teamwork and communication skills: the individual will need to work effectively with other departments including, but not limited to, policy/legal/communications teams to assess needs, alignment, and path for collaboration.
• Preferred Qualifications.
• Strong understanding of the key public policy issues that impact e-commerce services, including seller governance, consumer protection, safety, and security.
• Strong research and analysis abilities: the individual will need to take complex situations and effectively communicate their implications for the company, as well as defend priorities for the public policy function.
• Discipline, strong sense of responsibility, and self-drive.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact on ourselves, our company, and the communities we serve.
• Join us.
• The Marketing Science Measurement team is responsible for interpreting the performance of advertising on our platform. We work with advertisers to optimize their activity on the platform and build meaningful connections that help drive behavior change.
• In this role, you will partner with our leading clients and agencies to help measure the effectiveness of their investment with our platform. In addition, this role will partner with key cross-functional teams such as sales, product marketing, product measurement, and business marketing to ensure that clients and agencies have best-in-class support.
• We seek highly-driven, empathetic, individuals who are looking to build our Marketing Sciences discipline where execution, curiosity, and data-driven thinking in a fast-growth environment to make others better will be critical for success.
• Drive the value of and adoption of measurement across Key and Growth account clients in Southeast Asia;.
• Partner primarily with clients and agencies to provide good measurement that can lead to a better understanding of their performance on the platform;.
• Manage client and agency feedback to ensure their voice is reflected in our product and partnership teams;.
• Partner with leadership to provide ongoing Measurement POV's to our global product and measurement peers;.
• Partner with product and partnership teams to help prioritize the right partnerships for the region;.
• Implement 1st or 3rd party measurement solutions for Key and Growth accounts with a learning agenda;.
• Partner with sales and product strategy to up-level internal sales teams on measurement knowledge;.
• Willingness and ability to travel as the business requires (approximately 25% of the time).
• At least 5 years of hands-on experience in measurement suppliers/platforms, digital marketing/advertising agencies, large marketing-related organizations, consultancy firms, global research firms, or complex marketing data-driven organizations;.
• Proven experience in setting up and managing large datasets, delivering analytical insights to management or clients for informed marketing decision-making, and adept at managing cross-functional communications and various stakeholders;.
• Expertise and experience with holistic measurement solutions including multi-cell testing, experimentation, incrementality testing, attribution, causal and inference analysis;.
• Fluency in English.
• Proficiency in Exploratory Data Analysis (EDA) with R, Python, SQL or HIVE;.
• Ability to work effectively in a fast-paced, global environment with exceptional time-management and goal-oriented task management skills;.
• A track record with attribution and conversion methodologies;.
• Experience in both digital brand and performance marketing;.
• Fluency in Thai and/or Vietnamese language preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too..

Job type:

Full-time

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Design Seller Growth Program(s) to build seller commitment and drive GMV growth for SMB sellers (Small/ Medium size sellers).
• Run seller analysis to determine (a) which seller segments to prioritize, (b) what are the key seller actions required to grow GMV by seller segments, (c) what are the appropriate seller incentives (vouchers, Ads, traffic boost).
• Measure Program impact on GMV growth - Optimize Seller Growth Program(s) adoption rate, budget, and ROI; run A/B tests where needed.
• Execute the Seller Growth Programs; leverage high-impact features in seller centre (e.g. seller missions, Assortment Growth features) where relevant.
• Collaborate with cross-function teams including Category Managers, Account Manager Leads, Strategy, Product team to design and roll out Seller Growth Program(s) successfully.
• Run Seller Interviews to understand seller pain points to grow on Tik Tok Shop or feedback on Seller Growth Program(s).
• Full responsibility for regular or ad-hoc tasks.
• Minimum Bachelor's Degree or above.
• 3-5 years in ecommerce, merchant growth or new business unit setup.
• Very strong analytical skills, with good numerical sense.
• Able to design and execute programs end-to-end.
• Proficient in English, and fluent Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, and comfortable working in a fast-paced and dynamic environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

M&A, Market Analysis, Project Management, Laos, English

Job type:

Full-time

• You will be responsible for driving improvements to key metrics by performing routine analysis of operational and market health data to identify trends.
• You will then work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks across our lines of business.
• Perform analysis on operational data to identify trends and work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks. S&I will have better data and increased signals and the MA capacity w ...
• a) Collection of suspected bad cases reported to S&I.
• b) Market level trends and insights.
• c) Ops quality | Market quality.
• d) Sample, challenge and responsible for improving topline metrics such as North start metrics in partnership with all Safety & Integrity (S&I), Policy and Ops teams.
• e) Run routine market analysis to understand local UX and gaps in our moderation, model, keywords and discoverability.
• a) Having regular connects with cross-functional stakeholders.
• b) Partnering in Project Management activities (from Project identification, project definition to final execution and delivery) with Program Managers and cross-functional stakeholders.
• Take enforcement actions, perform proactive sweeps, and remove bad trends in collaboration with the TnS teams. This will address an existing operational gap to manage risks proactively (e.g. Sweeping for low prevalence but high-risk content).
• Project Management: ~10-20% will be given to project management (as directed by Program Manager and leads). Safety & Integrity Market Analysts will often find gaps or emerging trends that warrant a more comprehensive cross-functional approach, so they will develop projects with support from Safety & Integrity colleagues.
• Bachelor's degree or above comes with a relevant experience in content moderation / trust & safety / content quality assurance. Min 1-3 years of work experience in Trust and Safety / Online safety / Quality Analysis or related industry.
• Proven experience in data analysis with strong proficiency tools.
• Excellent Community guideline knowledge in the supported market or strong in Thai cultural background - English proficiency, along with complete fluency in Thai (both written and verbal) as you will be predominantly covering the Thai-speaking market and closely collaborating with Thai-speaking stakeholders.
• Proficient collaboration skills in facilitating teamwork across diverse teams, supported by strong communication abilities.
• Preferred Qualifications.
• Proficient Excel, Datapower / SQL / similar tools.
• Experience with Root Cause Analysis with SMART action plan and reporting.
• Basic Project Management skills.
• Excellent time management and great problem solving skills.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Onsite.

Skills:

Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Lead the vendor operations team to help drive primary business objectives;.
• Lead generation efforts;.
• Identify potential leads & path to successfully acquire and incubate creators.
• Pre-screen eligible content & social creators based on pre-assigned criteria.
• Source eligible creators' contact via potential online social media channels.
• Creator outreach efforts;.
• Conducted outreach to creator channels to motivate creators to adopt TikTok Shop affiliate model.
• Ensured seamless graduation to the incubation team in order to nurture creators' growth.
• Manage end-to-end acquisition and pre-incubation processes in a scalable manner.
• Collaborate effectively with multiple stakeholders (i.e. creator manager team) to ensure seamless creator graduation & incubation processes.
• Drive operational process improvement to enable team efficiency.
• Develop budget needs proposal to ensure acquisition & pre-incubation goals are met.
• Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• Experienced in scaled vendor team management (including operations, performance management etc).
• Experienced in employee management.
• Good communication and familiar with creator industry.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Legal, Compliance, Fast Learner, English

Job type:

Full-time

• You will ensure legal compliance and safety of content uploaded to our platform.
• You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
• You will improve the content management strategy for platforms.
• You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
• What should I bring with me?.
• You are a fast learner and a good communicator and can speak, read and write fluently in English and Thai.
• Willing to work on shifts.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• You have active usage and interest in short video platforms.
• Preferred Qualifications.
• You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• Experience in a BPO / call center/customer service environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. T&S Introduction Our Trust & Safety team's commitment is to keep our online community safe.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• Perform analysis of errors in platform/moderation quality and feedback to the respective team.
• Participate in the development of quality inspection standards and continuously optimize the process and system platform.
• Responsible for policy cascading, clarification, and calibration sessions to ensure an accurate understanding of the policy and operations readiness in accordance with responsible product quality delivery.
• Support the go-live process and incubation period for new hires (e.g. initiate policy exam, test result correction, and Q&A).
• Provide high-level and detailed reports on the Market/Site Quality Level report.
• Manage the moderation team's quality strategy to ensure the effective and timely RCA and action plans are completed and followed.
• Coordinate and work closely with Product BP, Content Ops, Ops Success, BPO Vendors/In-House Moderation (if applicable), and other relevant stakeholders to support quality operations-related tasks.
• Minimum Qualifications - Full Professional English Proficiency and Local Language is required. - General knowledge of ByteDance's international products, especially CapCut.
• Deep understanding of online safety, privacy, content and market trends, this includes in-dept understanding western culture and familiarity with the internet usage habits of their users. Preferred Qualifications - 1.5+ years of working experience in the Content Safety Industry and/or at least 1 year of QA experience.
• Trust & Safety recognises that keeping our platform safe for ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• BangkokRegularOperationsJob ID: A129167.
• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring ...
• What should I bring with me?Minimum Qualifications1. Candidates to be open to shift work hours;2. Have QA experience of moderation project, or familiar with RCA;3. Good English proficiency, Bachelor's degree or above;4. Good judgement when dealing with ambiguity and encountering unfamiliar situations by providing timely feedback5. Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.6. Your resilience and commitment to self-care to manage the emotional demands of the role.Preferred Qualifications1. Frequent use of TikTok and strong familiarity with Google, YouTube, Ins, Facebook;2. Those who have knowledge of search trending related businesses are preferred;3. Familiar with common office software, preferably have search operation experience;4. Team management experience is a bonus.Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Research, Social media, Video Editing, English

Job type:

Internship

• Support LIVE team to create and manage marketing campaigns for both direct creator management campaign and agency campaign.
• Create attractive communication assets via Figma, Canva, Internal Tools, etc. to align messages with our creators/agencies.
• Assist in measuring and monitoring the success of campaign launched.
• Play with in-app traffic by understanding and improving the traffic efficiency of different assets.
• Brainstorm and research on latest trends and development marketing material for social media.
• Support other related-assign tasks.
• Actively enrolled University student, and the internship duration should be at least 6 months.
• Good communication and written skills in English and Thai.
• Good design and video editing skills.
• Preferred Qualifications.
• Data driven, strong execution, collaborative, fast learner and time management skills; comfortable working in a fast-paced and collaborative environment.
• Eager to learn new things with open mindset.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The SEA Integrated Marketing team (IMC) crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• In this role you will develop an online marketing communication plan for promotion and branding campaigns. You will also be responsible for the end-to-end execution of online marketing ads.
• Coordinate with campaign managers to develop an online marketing communication plan for promotion campaigns (e.g. Mega Sales 9.9, Payday) and branding campaigns (e.g. TikTok Shop awareness).
• Plan the suitable ads objective, creative assets, target audience, and budget for different ads platforms, e.g. TikTok Ads, X, Display & Video 360, to achieve campaign objectives (awareness, traffic, orders).
• Stay up-to-date with the latest market trends and competitor movement to leverage opportunities to drive growth.
• Continuously improve contents via A/B testing and performance monitoring.
• Responsible for the end-to-end execution of online marketing ads, including creative assets development to suitable format for each ads type (static posts, short videos, ads text), budget management, tracking parameters setup, ads launch, and performance reporting.
• Regularly monitor ads launch and performance, and troubleshoot any issues related to ads launch and tracking parameters setup.
• Make data-driven decisions for content improvement and media budget optimization.
• Manage and allocate online marketing communication budget effectively, and optimize spending on key online marketing metrics (CPI, CPC, CPV, CPO) to maximize ROAS (Return on Ad Spend).
• Provide regular budget updates and forecasts to key stakeholders.
• Work closely with campaigns and marketing communication teams to ensure alignment of online marketing plans with promotion details, campaign objectives, and implementation timeline.
• Collaborate with the design team and external agencies for creative assets development with suitable formats for target audience of each ads platform.
• Cooperate with ad tech and analytics teams to report and provide insights on channel performance and propose action plans for future improvements.
• Bachelor's degree in Marketing, Business, or a related field. Master's degree is a plus.
• At least 3 years of working experience with hands-on experience in online marketing.
• Proficiency in online ads platforms and Excel or Sheets to interpret data and generate insights for content and media performance improvement.
• Strong executional ability, and high attention to detail for content accuracy.
• Excellent project management and stakeholder management.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

YouTube, Research, Public Speaking, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Train, plan, develop educational content for Thai TikTok Shop creators through self-generated educational presentation and content on various platforms (i.e. TikTok, Facebook, YouTube, Company Website, others), in line with global policies and local strategies.
• Expand outreach channels to communicate with Tiktok Shop creators and control quality of educational content such as articles.
• Actively research market trends including products, contents, community best practice & collaborate with cross-functional teams in order to get sufficient inputs to strategically create promotional and educational materials or projects for creator growth.
• Design and initiate creator engagement programs based on current situations to elevate engagement with creators and help them increase their e-commerce transaction.
• Drive and track performance of TikTok Shop Creator education and engagement activities.
• Minimum Bachelor's degree or above with 2-3 years of relevant experience.
• Had experience of education & training, e-commerce, community development or creator management before.
• Strong understanding of content, especially TikTok, Instagram, YouTube, and other content driven platforms.
• Good communication, data driven, strong execution, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment.
• Comfortable with public speaking (both offline and online) with track records of motivating and/or inspiring community.
• Proficient in English and Thai.
• Direct experience of being a TikTok creator or TikTok Shop creator.
• Familiar with different social apps and tools such as LINE, Facebook, YouTube etc.
• Experience in content production field (i.e. video editing).
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Electronics, eCommerce, English

Job type:

Full-time

• Craft new policy (such as JBP) to secure brands commitment on the platform and ensure healthy growth.
• Manage Merchant Policy budget to be most effectively and efficiently use to grow platform's and brands' key metrics.
• Brands Growth.
• Oversee growth of TiktokShop Mall in terms of GMV, brand participation rate, and seller investments.
• Identify path to successses for brands across all categories, including FMCG, Electronics, Lifestyle, and Fashion.
• Identify bottleneck, support needed and craft strategy to increase control share of brands in TTS over other online and offline channels.
• Stakeholder Management.
• Work with Category Strategists, Account Managers, and Brands directly to ensure brands' growth once they start selling with Tiktokshop.
• Work with TSP (Tiktok Shop Partner) to get brands through coldstart.
• Work with TSP (Tiktok Shop Partner) to identify best practices in generating GMV at scale.
• Minimum Bachelor's Degree or above.
• 5 years of experience in Ecommerce or Brands.
• Fluent in English and Thai.
• Logical, Data, and Analytical skill.
• Stakeholder management skill.
• Preferred: Experience in Brand Strategy role in Ecommerce company.
• Experience in small team or medium management (2-5 people) with high caliber team members.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About UsTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every chal ...
• Minimum Qualification1. Bachelor degree or above, more than 2 years of operation related work experience.2. Good communication and coordination skills, strong empathy, master the operation methodology of creators and KOL.3. Excellent negotiation skills and cross-functional collaboration and integration capabilities, and have the ability to create and package influential events.4. Clear logic, strong execution ability, data analysis ability, strong self-drive, and certain ability to resist pressure.5. Fluent English and Thai would be required to work with external stakeholders.Preferred Qualification1. Experience in e-commerce or lifestyle business is advantageous.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• Our Operations team moderates millions of videos globally every day, ensuring we are bringing only safe content to our users. The team develops unified global rules for diversified video and header accounts, manages and optimizes efficiency and accuracy, and provides weekly data analysis of TikTok content diversity.
• What will I be doing?.
• Grow the team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of policies and the target.
• Responsible for localising working processes and strategies, managing projects with specialists and providing the results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, and fake news.
• What should I bring with me?.
• Bachelor's Degree or equivalent education/experience.
• 3+ years experience working in content labeling, content quality, safety or related areas in a major tech or media company.
• Minimum 1 year working experience in team management.
• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai language).
• Team player and ability to collaborate with different teams.
• Strong attention to detail and ability to work independently.
• Deep understanding of online video contents, recommendation system, algorithm is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Compliance, Agile Development, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• We are looking for a SOP Program Manager (PM) with the ability to resolve Selling Partners escalations, building & refining robust processes (SOP) and identifying opportunities for reducing effort in the Selling Partner experience. Responsibilities SOP Development and Improvement.
• Develop SOPs for Seller Support, and Creator Support teams to ensure alignment with best practices and compliance standards.
• Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across external teams.
• Monitor the effectiveness of resolutions and continually refine processes to improve operational outcomes.
• Effectively manage project and stakeholder meetings, drive discussions to conclusions, and keep programs on track.
• Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact.
• Facilitate tech changes and updates.
• Create and maintain system documentation and provide training and support to team members and others as needed to ensure processes and procedures are understood and followed.
• Work closely with department heads to understand operational needs and incorporate them into SOPs.
• Conduct regular audits and process reviews to ensure SOPs are up-to-date and reflect current practices.
• Resolution Program Management.
• Lead the resolution by identifying recurring issues, analysing root causes, and implementing solutions to prevent future occurrences.
• Promptly escalate critical/high-risk cases to the appropriate authority.
• Manage and respond to internal/external partner enquiries escalated by vendor teams quickly, proficiently and professionally.
• Collaborate with cross-functional teams to address challenges and ensure timely resolution of issues.
• Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall partner experience.
• Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
• Lead process improvement efforts.
• Bachelor's degree or equivalent practical experience required.
• 3+ years of operations, program, or project management experience, ideally involving SOP development.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Six Sigma or other process design certifications advantageous.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Market Research, Research, Enthusiastic, English

Job type:

Internship

• Conduct market research & consolidate competitive insights from e-commerce industries.
• Collaborate closely with the Campaign & Community team to assist the preparation of category campaigns.
• Support Category Strategy and Category & Account Management teams in the execution of platform and category initiatives.
• Provide strategic recommendations and trend analysis to improve overall category performance.
• Produce regular reporting and monitoring dashboards, and respond to ad-hoc data needs.
• Other admin-related work and troubleshooting.
• Minimum Qualification.
• English proficiency is a must.
• Highly motivated to learn about social commerce, enthusiastic and shows initiative.
• Strong analytical skills with good knowledge of Microsoft Office & Workspace tools.
• Actively enrolled university student who is able to commit to working full-time 5 days a week for at least 3 months.
• Collaborative and open to changes and challenges.
• Preferred Qualification.
• Savvy users of social media platforms, especially TikTok.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation.
• To incubate and build the brand ecosystem on TikTok shop by managing and grow a portfolio of brands within TikTok shop by providing strategic roadmap and coordination together with cross functional teams.
• Support TH & VN routine data tracking, including JBP tracking, top brand policy tracking, weekly/monthly scorecard, brand diagnosis, data support, etc.
• Support TH & VN Mall banner operations on a routine basis.
• Other team support.
• 1-2 years of relevant experience, preferably within ecommerce.
• Proficient in Excel, data processing/tracking, data operations experience is preferred.
• Proficiency in English and local language.
• Good logic and analytical thinking.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Problem Solving, Fast Learner, English

Job type:

Full-time

• Dissemble goals, formulate budget plans, and transforming goals into executable plans;.
• Formulate the go-to-market, seller/brand growth and merchandise strategy for local market; evaluate and evolve the strategy to meet business needs;.
• Build and monitor the operational index, and work closely with the data team to optimize the data products;.
• Strong ability to identify risks and streamline business efficiencies.
• Understanding e-commerce or live broadcast field is a plus;.
• Implement and manage important merchant strategies;.
• Combining business analytics, data mining, and data visualization, to help organizations to make more data-driven decisions.
• Provide business, insight and trend analysis to improve overall category performance.
• Capable to produce regular reporting and monitoring dashboards, and respond to ad-hoc data needs.
• Support project managers, product, and category teams to work on different initiatives, and make decisions based on number.
• Minimum Bachelor's Degree or above.
• 5 years+ of experience in e-commerce strategy planning and execution for major local e-commerce platforms.
• 2 years+ of team management experience.
• Strong analytic, logical and problem solving skills with good attention to detail.
• Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, and process optimization).
• Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial.
• English proficiency is a must, and Thai language proficiency Diversity & Inclusion Statement.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Quality Assurance, Assurance, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Build user awareness of e-commerce on TikTok platform.
• Plan the annual campaign calendar for the marketplace, a specific category or a specific portfolio of products, execute against the plan by coordinating xFN teams, and conduct post-mortem analysis.
• Manage social handles with marketing team, and collaborate with marketing, operation and growth teams to build e-commerce brand awareness.
• Minimum Bachelor's Degree or above.
• 3-5 years of experience in e-commerce campaign planning and execution for major local e-commerce platforms.
• Proficient in English and Thai language.
• Familiar with the key data metrics of evaluating campaign performance, analytical and data oriented.
• Good at communication and coordination of cross functional teams.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Digital Marketing, Social media, Data Analysis

Job type:

Full-time

• Develop and execute comprehensive digital marketing strategies to drive brand awareness, and generate traffic to the platform.
• Plan and manage digital marketing budgets, ensuring effective allocation and ROI tracking across various channels such as social media, email, and display advertising.
• Manage and optimize digital campaigns across multiple platforms, continually measuring and improving campaign performance through A/B testing and data analysis.
• Collaborate with internal teams to create landing pages, optimize user experience, and implement conversion rate optimization strategies to maximize lead generation and customer acquisition.
• Identify new trends in digital marketing, evaluate new technologies, and ensure the brand is at the forefront of industry developments.
• Analyze and report on key performance indicators (KPIs), providing regular insights and recommendations to enhance campaign effectiveness and achieve business objectives.
• Manage relationships with external agencies and vendors, ensuring their deliverables align with the company's objectives and standards.
• At least 8 years of working experience.
• Proven working experience as a Digital Marketing Manager or in a similar role, with a track record of successful digital marketing campaigns.
• Proficiency in digital marketing tools and platforms including Google Analytics, AdWords, social media management tools, CRM software, and marketing automation systems.
• Strong analytical skills and data-driven thinking, with the ability to interpret and use data to make informed decisions and optimizations.
• Excellent project management, communication, and leadership skills, with the ability to manage multiple projects and stakeholders simultaneously.
• Up-to-date with the latest trends and best practices in online marketing and measurement.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• BangkokRegularOperationsJob ID: A253606A.
• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring ...
• What should I bring with me?Minimum Qualifications1. Bachelor and above degree. Excellent skills in local language and English.2. Strong ability to learn and understand.3. Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.4. Your resilience and commitment to self-care to manage the emotional demands of the role.Preferred Qualifications1. Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.2. An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.3. Familiar with common office software, machine learning project experience is preferred.Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The SEA Integrated Marketing team (IMC) crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• In this role you will.
• Develop strategic seller marketing communication through seller's marketing channels and PR news.
• Manage key tasks with external agencies e.g. PR agencies or media agencies to develop holistic seller marketing plan.
• Initiate suitable marketing activations based on business objectives, both regional and local team's directions.
• Responsible for the end-to-end execution of B2B marketing communication, including creative assets development, budget management, agency management, PR communication development and media coverage tracking.
• Conduct seller/creator showcases or seller/creator interviews to develop seller's communication and PR news to amplify seller's success through key channels.
• Make data-driven decisions for content improvement and media budget optimization.
• Coordinate closely with seller management team, commercial team and corporate communication team to align business direction and gather cross-functional team's requirements.
• Collaborate with the design team and external agencies for creative assets development with suitable formats for target audience of each channels.
• Cooperate with regional teams to provide updates and country's action plan.
• Bachelor's degree in Marketing, Business, or a related field. Master's degree is a plus.
• Minimum 3 years of work experience with B2B marketing (platform-to-seller) or public relations.
• Proficiency in both earned and paid PR media.
• Strong executional ability, and high attention to detail for content accuracy.
• Excellent project management and stakeholder management.
• Social media management and event marketing marketing is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Electronics, Negotiation, Excel, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Managing long-tail sellers (100+ Sellers) incubating them to become top GMV contribution sellers.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Develop seller capability in terms of contents and affiliate to accelerate seller's growth.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan.
• Maintain service quality provided by seller.
• Lower cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's Degree or above.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers and logical thinking.
• Proficient in English.
• Proficient in Excel and ppt.
• Preferred Qualifications.
• Fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred; experience working with a mass group of sellers also preferred.
• Embracing a fast-paced environment in the E-commerce industry and flexibility.
• A good team player, fast learner and open to changes.
• Problem solving skills and a can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Business Development

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• Our SMB New Business Development Team is responsible for prospecting, qualifying, pitching and closing high potential advertisers and marketing agencies for the TikTok Ads Platform. You will consult with decision makers to help them incorporate TikTok Ads into their marketing strategies, collaborate closely with internal stakeholders to develop best practices for client acquisition and sales, while building and managing a pipeline of opportunities, establishing new client relationships, focusing on revenue and bottom line business impact.
• Prospect, qualify, pitch and close new business opportunities for the TikTok Ads Platform.
• Collaborate with marketing teams on lead-generation initiatives.
• Build and manage a pipeline of business.
• Consult with decision makers and align TikTok Ads strategies with identified marketing and business objectives.
• Onboard new clients onto the TikTok Ads Platform and set them up for long-term success.
• Consistently reach or exceed performance goals, whilst delivering a best-in-class experience to clients.
• Working with customers not yet on the TikTok platform with the aim of leading the full sales cycle; from prospecting to closing a deal, managing the customer in the first few months before fast-tracking to AM.
• Working cross-functionally with marketing teams and in-country teams to determine key growth industries, and execute this strategy.
• Bachelor's degree or above.
• Minimum 5 years of relevant work experience in sales and/or business development.
• Deep understanding of.
• Small and Medium Business industry Preferred Qualifications.
• Experience in pipeline building through prospecting and reaching out to new customers.
• Proven track record of exceeding performance targets.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• TikTok Shop Graduate Development Program.
• TikTok Shop Graduate Development Program is a 24-month long graduate trainee program, aimed at developing budding talents to be well-versed with the e-commerce world. From Day 1, you will be a full-time employee in a tailored program that consists of multiple job rotations where you will experience and learn about the different roles in our e-commerce team. Engage and empower sellers, participate in running campaigns, build strong networks with leading brands and creators, and more! Upon completing the program, you will seamlessly transition into a new role within our E-Commerce team, further advancing your career with us.
• Seller Acquisition and Incubation.
• Acquire and help sellers of small and medium enterprises to have a smooth onboarding experience on TikTok Shop, improve their growth and performance through knowledge transfer, training, progress tracking, and empower sellers to become successful on the platform. Account Management.
• Work with bigger brands in the market and manage more complex services to improve growth and performance of our brands. Campaign Management and Integrated Marketing.
• Keep our communities engaged and achieve maximum sales through our various TikTok Shop marketing campaigns happening all year round. Work with our marketing team to build awareness of TikTok Shop and create mega campaigns which will impact the whole platform. Creator Management.
• Coordinate and work with our top and long-tail creators to help them be successful as they grow together with TikTok Shop. Become a TikTok Shop relationship manager for our multi-channel networks and TikTok Shop partners, ensuring a win-win relationship for our client's brands and our company. And/or other tasks assigned to you by the company.
• Please note that actual journeys and rotations may vary based on business needs and trainee performance.
• Perks and Benefits.
• Competitive salary and benefits.
• Robust training program designed to support each rotation.
• Extensive learning opportunities from peers.
• Opportunity to lead and contribute to high-impact projects.
• Inclusive and diverse work environment.
• Pathway for career growth and leadership development.
• Bachelor's degree or Master's degree in any field with up to 1 year of full-time work experience.
• Intellectual curiosity and the ability to rapidly learn new concepts and skills.
• English proficiency.
• Preferred Qualifications.
• Exposure to e-commerce or consulting.
• Participation in case competitions.
• Application - 1 August 2024 to 13 October 2024.
• Online Assessment - August to October 2024.
• HR Interview - August to October 2024.
• Business Interview - September to November 2024.
• Individual Case Study Presentation - September to November 2024.
• Final Interview with Senior Leader - September to November 2024.
• Offer - October to December 2024.
• Onboarding & Start - June/July 2025.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim ...
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Team Introduction.
• With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products -- services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative. At the same time, Local Services creates an inclusive and fair business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. In this regard, the Governance and Experience (GNE) team of Local Services seeks to preserve trust and uplift the user experience for TikTok Local Services, by designing and implementing end-to-end programmes that enable a safe, trustworthy and thriving international marketplace.
• As a GNE Ops & Implementation Manager, you will be responsible for managing and driving projects involving scaled BPO operations, to improve the quality of our Location-Based Services (LBS) and Points of Interest (POI) ecosystem. In this regard, you will ensure that the projects meet requesters' requirements and work with BPO companies to deliver them. You will ensure that BPO companies are able to meet the requirements, and are productive and cost-effective.
• Oversee or establish relationships with BPO vendors, ensuring that BPO operations meet our project requirements, productivity and cost-effectiveness.
• Responsible for the implementation of local overseas data production processes; ensuring the rapid and efficient execution of POI data production work.
• Responsible for managing BPO data production, ensuring balance and efficient output from BPO. Collaborate with business units to establish data specifications and standards that are compliant with local scenarios.
• Able to systematically identify production platform issues based on local data production operations, formulate requirements and drive problem resolution.
• Set out SLAs and obligations for BPO, including quality-level metrics, to ensure that they meet project requirements. Regularly track, analyse, and assess BPO performance, ensuring that they meet the project requirements.
• Develop required training materials, processes, SOPs, and deliver them to ensure that BPO are able to onboard and deliver on project requirements.
• Develop and work with relevant internal stakeholders to implement BPO improvement plans, e.g., human-error corrective actions, process optimisation, tooling upgrades, policy optimisation, etc.
• Regularly produce and present detailed reports on vendor performance, risks, opportunities, and other relevant metrics. Conduct RCA and resolve BPO-related issues in a timely fashion.
• Strong Bachelor's degree and above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, Data Analytics, or related fields.
• Data interpretation or analysis will be required for this role. Proficiency in utilising querying and analytical tools, and conducting data analysis (e.g., SQL, Python) is advantageous.
• 3+ years of demonstrated experience in a role involving BPO operations, including enforcement, labelling, moderation, or service, preferably in the Internet, E-commerce, or O2O industry.
• Preferred Qualifications.
• Map and location data ingestion, Local Services business experience is preferred.
• Have in-depth understanding of BPO management, including requirements management, SOP development, SLA, productivity, and quality-level related metrics, and BPO workforce planning and management. Familiarity with the BPO industry, including its trends and best practices.
• Proven track record in end-to-end BPO management, including the selection phase, is highly desirable. Workforce planning, budget setting, negotiation, and contract management-related track record are highly desirable.
• Excellent report-writing and presentation skills. This role requires the ability to synthesise research and analysis, and to present the outcomes and recommendations in a legible and structured written format to management and stakeholders.
• Possesses strategic thinking, as well as programme management and communication skills, with the ability to manage and push complex projects, as well as influence multiple cross-functional teams.
• Familiarity with O2O, E-commerce, or other online and offline local services, governance & customer experience, regulatory and compliance requirements.
• Proactive, independent and driven; able to thrive in ambiguity and handle multiple competing priorities in a fast-paced environment.
• Excellent English oral and written communication skills, including a demonstrated ability to develop and communicate complex policies and processes in writing.
• Proficiency in other SEA languages is a plus, given the need to develop or review policies, content, or compliance documents in certain relevant languages.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA. In this role you will develop seller packages, partnership packages, and relevant business pitch decks. You will also be responsible in creating framework for data analysis, extract data, and report findings using suitable visualization tools.
• Analyze market trends, competitor activities, and requirements from sellers and partners (non-sellers e.g. banks, telco, etc) to develop monetization strategy to grow revenue (ads, cash, commission).
• Develop seller packages, partnership packages, and relevant business pitch decks to facilitate the Business Development teams on package sales with sellers, and partnership discussion with non-sellers e.g. banks, telco, etc.
• Acquire new partners (non-sellers e.g. banks, telco, etc) and maintain relationships with existing partners for monetization revenue, promotion support and co-marketing campaigns.
• Create framework for data analysis, extract data, and report findings using suitable visualization tools in areas including user segmentation and CRM, commercial campaign performance and budget efficiency improvement, conversion funnel improvement.
• Provide actionable insights driven by data to support business goals and develop new marketing strategies.
• Build dashboards, and regularly review and analyze key commercial and marketing metrics to enable marketing team members to efficiently monitor performance and and effectively make decisions.
• Track monetization revenue from seller packages and partnership packages sales, and identify areas for improvement - Optimize pricing model for the packages, ads placements, and other revenue-generating elements during the campaigns.
• Provide regular performance, commercial metrics and budget updates, next action plans, and forecasts to key stakeholders to maximize ROI.
• Collaborate with data teams to create reports that can effectively measure campaigns and channel performance.
• Work closely with campaigns and relevant business operations teams to provide insights for future business improvements.
• Collaborate with Business Development teams (TikTok's Global Business Solutions team, TikTok Shop's Cluster teams) for package sales, and other related stakeholders to ensure adoption and sold-out rate of campaign packages.
• Bachelor's degree in Business, Economics, Marketing, or related field of study. Master's degree is a plus.
• Minimum 5 years of work experience with a focus on strategy and business analytics - Proficiency in processing complex data sets using Excel.
• Experience using other data analysis and visualization tools such as Excel, SQL, Python, R, Tableau or similar softwares.
• Preferred Qualification.
• Familiarity with advertising technologies and good understanding of e-commerce seller's view points.
• Strong analytical and logical thinking skills with the ability to interpret data and trends to provide actionable insights.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• BangkokRegularOperationsJob ID: A167366.
• About UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards ...
• Minimum Qualifications1. 5 years of professional experience in e-commerce industry, and with strong understanding of e-commerce governance and compliance industry.2. At least 2 years of people management experience managing a size of 5 or more.3. Understanding of regulatory trends related to E-Commerce in Thailand market.4. Excellent English oral and written communication skills.Preferred Qualifications1. Experience acting as a program manager and collaborate with XFN teams to drive end results.2. Demonstrated past success working in a matrix environment and ability to influence key stakeholders.3. Experience using data and metrics to measure impact and determine improvements.4. Great research and investigation skills, able to discover the unknown.5. Fluent in another language spoken in Southeast Asia is advantageous.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo..
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• Organize and coordinate cross-departmental resources to define and support business growth activities
• Collaborate with our teams in Southeast Asia to conduct analysis on market trends, customer behaviors, and competitive positions (e.g. market segmentation and opportunity sizing) to derive findings and recommendations
• Support strategic projects to drive platform growth, including GMV, buyer CRM, seller program adoption rate and other key metrics with cross-functional partners such as marketing, seller management, and operations
• Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.
• Minimum Bachelor's Degree or above
• Proficiency in English is required
• At least 3 years of relevant experience in large ecommerce platforms, leading consulting or Internet companies
• Deep understanding of the ecommerce industry & its business structure, consumer needs and demand, influencers, social media, e-commerce, livestreaming, and digital trends landscape
• Good communication and interpersonal skills, strong logical thinking, and analytical skills
• Adaptable, fast learner, highly motivated, results and goal-oriented with commercial experience
• Candidates with 1~2 years of prior overseas study / work experience and willingness to consider overseas assignment is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Us.
• The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
• At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
• Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools and business operations, to provide strong support for the implementation of the strategy.
• Regular monitoring and data analysis on various business metrics of Outbound E-commerce, and provide corresponding solutions to assist the platform sales team to continuously improve consumer experience.
• Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support sales and client solution team leader to do project task break-down, prioritization, monitoring important business progress; able to measure project output and efficiency through quantitative and qualitative analysis.
• Bachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required.
• 3-5 years of experience in research and analysis positions in consulting, e-commerce/ads is preferred.
• Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business.
• Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance.
• Excellent verbal and written English communication skill.
• Preferred Qualifications.
• Proficiency in SQL, R/Python for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI is a plus.
• Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. T.
• ogether, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The integrated marketing team crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
• We are seeking a Social Marketing Lead to develop and implement comprehensive social media strategies that align with our TTS business objectives while also overseeing the creation and curation of engaging content on various social media platforms.
• Social Media Strategy: Develop and implement comprehensive social media strategies that align with business objectives and enhance brand identity to grow our followers and engagement.
• Content Creation and Curation: Oversee the creation and curation of high-quality, engaging content tailored for various social media platforms.
• Community Engagement: Manage and engage with our online community, responding to comments, messages, and fostering a positive brand presence.
• Influencer and Creator Partnerships: Identify, recruit, and collaborate with influencers and content creators to amplify brand reach and drive authentic engagement.
• Campaign Execution: Plan and execute social media campaigns, including product launches, promotions, and collaborations, to drive traffic, engagement, and conversions.
• Analytics and Reporting: Monitor, analyze, and report on social media performance metrics, providing insights to optimize strategies and achieve key performance indicators (KPIs).
• Event Strategy and Planning: Develop and implement comprehensive event marketing strategies that align with business objectives and enhance brand presence.
• Budget Management: Oversee the social media and influencer marketing budget, ensuring efficient and impactful use of resources.
• 5 years of experience in social media marketing, influencer marketing, or a similar role within the e-commerce industry.
• Proven track record of developing and executing successful social media and influencer campaigns.
• Preferred Qualifications.
• Deep understanding of social media platforms, trends, and analytics tools.
• Creative and strategic thinker with a strong eye for detail.
• Experience with social media management tools (e.g., Hootsuite, Sprout Social) and analytics platforms.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management

Job type:

Full-time

• Bachelor's degree in Marketing, Business, or a related field. Master's degree is a plus.
• Proven experience (4 years) in e-commerce marketing with a focus on campaign management.
• Strong analytical skills with the ability to interpret data and trends.
• Excellent project management and organizational skills.
• Leadership experience with minimum 2 years, with the ability to motivate and guide a team.
• Proficiency in marketing tools, analytics platforms, and e-commerce technologies.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact on ourselves, our company, and the communities we serve.
• Join us.
• The Marketing Science Measurement team is responsible for interpreting the performance of advertising on our platform. We work with advertisers to optimize their activity on the platform and build meaningful connections that help drive behavior change.
• Grow the SEA market in terms of core measurement service.
• Partner primarily with clients and agencies to provide good measurement that can lead to a better understanding of their performance on the platform.
• Identify measurement research opportunities and learning agendas for Key Accounts.
• Manage client and agency feedback to ensure their voice is reflected in our product and partnership teams.
• Partner with leadership to provide ongoing Measurement POV's to our global product and measurement peers.
• Partner with product and partnership teams to help prioritize the right partnerships for the region.
• Implement 1st or 3rd party measurement solutions for Key Accounts with a learning agenda.
• Partner with sales and product strategy to up-level internal sales teams on measurement knowledge.
• At least 5+ years of hands-on experience in measurement suppliers/platforms, digital marketing/advertising agencies, large marketing-related organizations, consultancy firms, global research firms, or complex marketing data-driven organizations.
• Proven ability at communicating complex data insights and translating data-driven findings into actionable recommendations to senior stakeholders, in a clear and impactful manner.
• Possesses strong interpersonal skills and skilled at building consensus and driving alignment among stakeholders with varying perspectives.
• Fluency in Thai and English as you will be working with multilingual regional team and clients.
• Working knowledge of measurement solutions for global accounts is preferred.
• Successful examples where past measurement contributions led to behavior change.
• Experience with advertising agencies or complex marketing data-driven organizations preferred.
• Expertise and experience with holistic measurement solutions including multi-cell testing, experimentation, incrementality testing, attribution, causal and inference analysis.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a SEA Governance Operational Risk Analyst role to support root cause analysis and problem resolution management for SEA region.
• Oversight of product & content policy enforcement process as well as moderation checkpoint reviews; evaluating existing platform product, short-video, live-streaming policy enforcement performance, and identifying gaps and improvement plan.
• Responsible for product & content policy enforcement business implementation, interaction, differentiation of moderation human and automation strategy.
• Drive collaboration with cross-function and each South-east market country team to drive the direction and focus of policy enforcement optimisation.
• Responsible for the operation of moderation algorithms, models, tools, and other automated products; familiar with the building and training of listing moderation models and tools for Global E-Commerce platforms; capable of continuously optimizing and iterating relevant products through product operation means.
• Establish mechanisms for iterative optimization of enforcement rules, project interaction and collaboration, emergency analysis and evaluation, etc.
• Minumum Qualifications.
• Bachelor's degree or above.
• Minimum 2+ years work experience in Global E-Commerce governance operations, policy operations or moderation operations.
• Familiar with SEA E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Proficiency with implementing processes to comply with regulatory requirements.
• Excellent English written and oral communication skills.
• Preferred Qualifications.
• Experience in project/program management and working with cross-functional teams.
• At least a Green belt in Lean Six Sigma will be a plus.
• Ability to monitor and measure results with analytical thinking and program management mindset.
• Ability to demonstrate sound judgment in ambiguous situations.
• Curiosity to develop knowledge of additional product categories as needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The Training and Quality (TnQ) team aims to drive collaboration, optimization, and synergy for Trust & Safety (T&S) global functioning, whereas other T&S functions fight at the frontline for content integrity and community safety. Our team ensures the smooth operation flow of our processes, removes roadblocks, and ensures processes are streamlined for maximum efficiency for our TnQ teams.
• We are looking for an enthusiastic, passionate and experienced Trust & Safety Product Trainer to deliver process/product/policy training in classroom and/or online environment. The ideal candidate should have relevant experience in design and development of content moderation training program effectively linking training to results including key performance indicators.
• What will I be doing?.
• Build & maintain product and policy knowledge across our lines of business.
• Conduct thorough training needs analysis through effective collaboration with stakeholders (i.e., Capacity Planning, Product BP, Team Leads, Partnership Ops Success, etc.).
• Create effective training plans by having comprehensive knowledge of curriculums and a deep understanding of learner roles.
• Where needed, develop and customize training materials through close partnership with stakeholders (i.e., Policy Training Development, Regional Policy, etc.).
• Onboard and operationalize new or updated products, policies, procedures through the delivery of instructor-led, virtual instructor-led and/or blended training programs.
• Recommend, develop, and implement learning interventions and best practices to ensure moderation teams, internal T&S teams and T&S partner teams (BPO) are set up for success.
• Act as the key connector between all T&S training teams to ensure synergy across all learning activities, and that these are laddering up to the overall strategy.
• Track and analyze learning program effectiveness through various evaluation techniques.
• What should I bring with me?.
• 1+ years of experience in a learning / training role.
• Effective analytical and problem-solving skills.
• Good understanding of effective teaching methodologies.
• Knowledge/Experience developing and implementing curriculum, materials & interventions.
• Strong presentation and facilitation skills.
• Preferred Qualifications.
• Ability to adapt style and training, depending on business needs and learner profiles.
• Ability to extract and coordinate learning data for reporting purposes.
• Exceptional interpersonal skills and ability to develop strong working relationships.
• Experience successfully navigating a fast-paced, highly ambiguous environment.
• Excellent communication in both written and spoken English and Thai. The successful candidate is expected to deliver training in both English and Thai.
• TikTok is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Hybrid.

Skills:

Social media, Project Management

Job type:

Full-time

• Create and execute comprehensive PR strategies aligned with organizational goals.
• Manage the development and distribution of press releases, media kits, and other PR materials.
• Build and maintain strong relationships with journalists, editors, and key media representatives.
• Respond to media inquiries and coordinate interviews, press conferences, and other media events.
• Develop compelling and engaging content for press releases, articles, speeches, and other communication materials.
• Collaborate with internal teams to ensure consistent messaging across all communication channels.
• Act as a spokesperson for the organization in times of crisis, managing communication to protect and enhance the company's reputation.
• Contribute to the organization's social media strategy, ensuring alignment with PR objectives.
• Monitor social media channels for relevant trends and conversations.
• Plan and execute events, including product launches, press conferences, and industry-related functions.
• Coordinate with external vendors, agencies, and partners as needed.
• Establish key performance indicators (KPIs) to measure the success of PR initiatives.
• Provide regular reports on PR activities and their impact on the organization's objectives.
• At least 7 years of working experience.
• Bachelor's degree in Public Relations, Communications, Journalism, or related field. Master's degree is a plus.
• Proven work experience as a Public Relations Manager or in a similar PR role.
• Strong written and verbal communication skills, with the ability to craft compelling messages.
• Excellent media relations and crisis management skills.
• Demonstrated experience in managing social media platforms for business.
• Creative thinker with the ability to generate innovative ideas and campaigns.
• Strong organizational and project management skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

eCommerce, SQL, English

Job type:

Full-time

• Cover wide gamut of business insights, including seller analysis, trends extraction, data interpretation, and insights generation.
• Design and perform analysis that uncovers seller insights necessary for making key business decisions in acquisition strategy.
• Define success criteria, OKR setting and new opportunities to grow different types of sellers.
• Craft policy or package that will support sellers GMV growth, secure seller investments, and strengthen sellers' fundamentals on Tiktok Shop platform.
• Internal stakeholder management between Seller Management team, Cluster Team, and other Cross Functional teams.
• Run routine key data tracking analysis, cadence meetings within Seller Management team.
• Minimum Bachelor's Degree or above.
• Experience in Ecommerce, Consulting, or Investment Banking background.
• 5 years+ of experience in business analytics role.
• Fluent in English and Thai.
• Preferred: Manage small team of 1-3 high caliber members.
• Preferred: SQL skill.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Procurement, Compliance, CAD

Job type:

Full-time

• The main point of contact for office facilities operation for assigned sites in Thailand and any other assigned sites in APAC.
• Conduct regular space audits and update space inventory lists for APAC offices.
• Coordinate with project team on facilities advance planning and incorporation into design for new fit-outs of offices across APAC.
• Support in reviewing, evaluating and providing inputs to all fit-out design proposals, test-fits, requirements related to space, layout and MEP systems.
• Manage office renovation projects and relocation projects.
• Support in planning and executing workplace enhancement programme, reconfiguration, seating arrangement and movement.
• Manage multiple vendors of hard skills to deliver services on time and within budget.
• Manage and prepare budgets, annual planning, perform cost control for the office operations.
• Manage vendor procurement processes in accordance with agreed procurement guidelines, involve and work with the internal Procurement team and follow procurement best practices.
• Financial administration inclusive of invoice processing; code and allocate to responsible cost centres.
• Monitor and provide reports including but not limited to operation trackers, site inspection and energy consumption.
• Analyse relevant FM data and preparation of reports, and provide recommendations based on the findings.
• Ensure compliance of local legislation and regulations.
• Establish and maintain a positive rapport with internal and external stakeholders.
• Collaborate closely with the Corporate Service Team to provide a productive and welcoming working environment.
• Asset and payment management.
• Manage office hand-over and defect follow-up.
• Provide logistic support for any office event.
• Provide support where necessary for any planned and unplanned out-of-hours working.
• Perform other facilities management related duties in APAC as assigned.
• Background in Project and Facilities Management preferred.
• Meticulous, organised, good negotiator with strong hands-on mentality and able to work in a fast paced environment, including having flexibility to adjust and react to changing priorities.
• Able to travel within the region and provide on site real estate support.
• Proficiency in CAD software like AutoCAD, SketchUp, or Revit to create detailed and accurate floor plans.
• Proactive, fast learner and ability to multi-task.
• Able to work independently yet as a team player to work across different departments.
• Passion for services and client focus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB (Small and Midsize Business) Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.
• Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on TikTok advertising platform.
• Monitor, analyse and explore new revenue opportunities for clients via TikTok Advertising Solutions.
• Create optimization strategies for the clients.
• TikTok Creative tips and best practices.
• Advertising performance recommendations (bidding,budget,targeting, etc).
• Help clients identify and build strong value proposition on TikTok advertising platform.
• Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.).
• Minimum 2 years experience as an Account Manager in digital advertising/tech industry.
• Strong analytical skill and sound ability to identify key insights to to share with clients.
• Experienced working in a fast-paced client support environment and comfortable with sales targets.
• Fast learner, self starter and able to work well individually and as a team.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• a mission we aim towards achieving every day.
• To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never.
• Courage? Always. At TikTok, we create together and grow together.
• That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About.
• Us Our team at TikTok helps to nurture and grow the market accounts by focusing on providing high touch point client service as well as education on TikTok products and solutions thereby supporting the clients achieve their goals for both performance and branding objectives. The team works closely with cross functional teams in providing the best solutions to the clients in terms of both product knowledge expertise as well as vertical insights.
• Ability to manage a high volume of clients both for 1-1 approach and at scaled approach.
• revenue acceleration as well as client performance for long-term sustainability.
• Develop and maintain a clear understanding of current account pipeline segments, priorities, and gaps.
• Nurture relationships with high-potential partners to explore collaborative engagement and growth opportunities.
• Able to Identify key engagement metrics and monitor across initiative life cycle with input.
• Coordinate with Xfn team, such as marketing team and TikTok shop account manager to streamline and support progression to drive growth and unlock opportunity.
• Lead engagement activities end-to-end, including developing project plans and timelines, coordinating deliverables from cross-functional partners, troubleshooting issues, etc.
• Report on initiative impact and develop recommendations for go-forward planning.
• Minimum Qualifications -Expert knowledge of social media, mobile apps, and digital and mobile marketing. -Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• Proven performance winning the support of key stakeholders. -Proven track record of reaching and exceeding sales goals. -Ability to perform well in a highly dynamic, rapidly changing environment.
• Preferred Qualifications -Creative, outside-the-box thinker and strategist. -Excellent communication and presentation skills.
• A team player and collaborator. -Passion for TikTok marketing, and up for the challenge of building something from the bottom up. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
• Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
• We are passionate about this and hope you are too.

Skills:

Project Management, eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Responsible for the affiliate product assortment strategy, continue to optimize the product pool by improving both the quality and quantity of hero products.
• This requires good communication and stakeholder management skills across creator team and seller team.
• Responsible for the strategy related to the Thailand affiliate product tool operations.
• Work closely with regional product team to improve and optimize product tools in Thailand affiliate marketplace, including optimizing affiliate marketplace products and improving the operational efficiency between affiliate products and creators.
• Improve the data tracking system of the affiliate and formulate annual/quarterly/monthly affiliate operation goals and strategies according to the actual situation in Thailand.
• Output related responsibilities.
• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
• Delivery of product assortment project goals, including but not limited to the product pool strategy, the hero product pool showcase, the hero product pool penetration rate, etc.
• Minimum Bachelor's Degree or above.
• English proficiency is a must, and Thai language proficiency.
• 3+ years of experience in affiliate, project management, merchant acquisition, vendor management, or eCommerce platform partnership development.
• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
• Excellent communication skills, both in team collaboration and with different stakeholders.
• Good ability to solve problems, deal with uncertainties and handle pressure.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every chall ...
• Minimum Qualifications: 1. Bachelor's degree from an accredited institution with 5 years of work experience in media sales role with knowledge in digital performance marketing and familiar with media agency ecosystem2. Experience and knowledge of the digital marketing landscape. Prior experience working in a performance agency or business supporting the SME sector;Preferred Qualifications:1. Strong attention to detail and a proven ability to balance priorities and meet deadlines;2. Sound analytical skills and ability to navigate ambiguity;3. Comfortable with revenue targets, and experience working in a fast-paced, client-facing environment.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us .
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners. In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.
• 0-1 business development / partnership building, identify top and key local services partners in Food, QSR and Travel industries.
• Drive TikTok adoptions and provide integration marketing solutions to customers and achieve industry deep cultivations.
• Conduct customer visits, negotiate cooperation and contracts with key partners.
• Facilitate local service merchants in delivering high-quality content through short videos, live streaming, influencer matching,to improve their sales / transactions.
• Bachelor's degree or above, previous relevant work experience, with preference for in either Travel, Food, local service industries.
• Experience in business development, sales or partnership and with proven track record in delivering targets.
• Fluent English and Thai .
• Preferred Qualification.
• Strong customer relationship maintenance, negotiation, and problem-solving abilities, with preference for experience in the social media industry.
• Prior Team Leading Experience.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Social media, English

Job type:

Full-time

• Oversee, plan, implement, and execute the "sellers incubation program" to cover seller journey from day 1 to further tier.
• Focusing on the proper SOP mechanics initiation and implementing appropriate incubation strategy to uplift core competency of each seller's tier i.e., GMV, ADO, Operation excellence, etc.
• Collaborate with xFn i.e., category, marketing, camapign, product, data, etc. to drive seamless integration and support to ensure both internal workforce AM and externa ...
• Drive the function through strategic initiation, execution, monitoring, measurement, and adjustment to align with company direction.
• Experienced in new business unit setting, budget planning, SOP development, execution, and measurement.
• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Empowering and coaching team members to uplift productivity whilst a healthy workload maintained.
• Work closely with the management team and cross-functional to develop the new strategy to support the growth of the organization in the relevant area.
• Experience and skills to manage 10+ team members.
• Full responsibility for regular or ad-hoc tasks has been assigned.
• Minimum Bachelor's Degree or above.
• 5 years of experience in team management, incubation, or new business unit setup.
• Proficient in English and Thai.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Direct experience in platform seller incubation is a plus.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management

Job type:

Full-time

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

Job type:

Full-time

• About TikTok.
• TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
• Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
• Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
• Monitor user communities for emerging threats and new methods of fraud.
• Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
• Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
• Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
• Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
• Perform other ad-hoc tasks related to fraud operations.
• Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented, highly analytical, and strong project management skills.
• Preferred Qualifications.
• Ability to understand opposing points of view on highly complex issues.
• Strong ability to gather information from various online sources and community groups.
• Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
• Prior law enforcement and/or prosecution experience a plus.
• About 10~20% of travel if needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Internship

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Assist Seller Management Analytics team in tracking weekly and monthly seller data, including but not limited to sellers' growth and performance, feature adoption rate and assortment completeness.
• Assist Seller Management Analytics team to analyze seller data and generate actionable insights to optimize seller performance.
• Collaborate with cross function team to support and maintain sellers' learning curve and experience.
• Any ad-hoc Seller management operational tasks or troubleshooting.
• Good with analytics; able to process large datasets and generate relevant and actionable insights - Proficient in excel (e.g. Excel formula, PivotTable).
• Strong verbal and written communication skills.
• Proficient in English.
• Actively enrolled university student, preferably with Bachelor degree in Business, Accounting, Mathematics, Computer Science, Finance or Economics.
• Preferred Qualifications.
• Able to learn quickly.
• Has an interest in e-commerce/ social-commerce.
• Able to present data effectively and easy for target audience to understand.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Skills:

Publishing, Microsoft Office, Android

Job type:

Full-time

• Provide onsite/remote L1 and L2 technical support for our employees through Email, IM, Walk-in, and Ticketing.
• The supporting scopes include but are not limited to end-user devices, conference technology, and applications software within the site corporate environment.
• The IT Support Engineer will provide build, setup, maintain, implement, and troubleshoot for all technology related matters affecting end-user productivity.
• The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and driving service improvement to assist in its growth.
• May be assigned to lead initiatives/projects to drive technology improvement and user satisfaction as required.
• Drive continuous service improvement plans in technology-related matters affecting end-user productivity and improving user experience satisfaction.
• Identify and develop better tools, and implements improvements and solutions to increase the operational efficiency of the IT Service management process with a focus on excellent user journeys, experiences and satisfaction.
• Mandatory Requirement.
• Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
• Core competency with Mac OS and Microsoft Windows and familiarity with data backup concepts and systems.
• Good understanding of common PC & Mac hardware components and connections.
• Good understanding of Network Protocols (TCP/IP/UDP/ICMP etc.).
• Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome.Etc.).
• Desired Skills.
• Working knowledge of Network Management, Conference Technology, and Audio Visual.
• Working knowledge of each kind of PC(Mac/Win), mobile(Android/iOS) hardware device troubleshooting.
• Working knowledge of software(installation/upgrading/network-connection) troubleshooting.
• Working knowledge with 1 or more ITSM ticketing systems.
• Working knowledge of mobile device management and support.
• Working knowledge of Cloud-based applications & services.
• Any program(i.g. Java, PHP, python, shell script, etc) coding experience will be a bonus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Guide brand merchants through their journey in TikTok Shop from coldstart phase to mature phase. Ensure success and best practices.
• Be an expert in TikTok commerce operations. Understand brands' needs and pain points. identify opportunities for merchants.
• Pitch the brands to onboard on TikTok Shop. Convince brands to invest manpower, invest ads and incorporate TikTok Shop to be their growth strategy.
• Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality.
• Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
• Bachelor's Degree or above.
• 2-5 years of experience in incubation, category account management.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Great interpersonal skill.
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Experienced in new business unit setting, SOP development, execution, and measurement.
• Relationship with brands in Thailand.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.