English Client Success (Bangkok)
atProperty Scout ThailandAbout PropertyScout
Starting in Thailand, we are building an end-to-end real estate technology platform in emerging markets empowering all market participants to deliver a trusted and seamless real estate experience. Peers in other markets are Beike in China (USD 32bn in valuation with 550k agents on the platform), Loft and Quinto Andar in Brazil (USD 3bn and 5bn valuation), or Square Yards in India. Their success is an inspiration for us to build the leading property transaction platform across Southeast Asia.
We currently empower over 2,200 agents and agencies and 130+ internal agents and are servicing thousands of satisfied buyers, tenants, and owners every month with our team of over 300 members.
Our Thai-international co-founder team combines successful serial entrepreneurs (last company scaled to USD 150m in sales and 180 employees) with strong leadership and innovation expertise in the digital real estate space. We have raised a total of USD 7.8m in funding from international VCs and industry angel investors.
Roles & Responsibilities
- Cold call / outreach to potential clients regarding the real estate.
- Follow up with other potential clients. (Acceptance rate)
- Make appointments with potential clients for viewing property.
- Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
- Develop and implement strategies for proactive client engagement and relationship building.
- Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
- Collect and analyze client feedback to identify trends and areas for improvement.
- Maintain accurate records of client interactions, feedback, and engagement activities.
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
Qualifications
- At least Bachelor’s degree
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai skills, Chinese is a plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
What’s great about this opportunity?
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
- Reinvent property rentals for millions of people across SEA with us!
Experience required
- any or no experience
Career level
- Entry Level
- Middle Level
Salary
- Negotiable
Job function
- Administrative
- Customer Service
Job type
- Full-time
Company overview
About Property Scout (Thailand) Co., Ltd. We are building a real estate transaction platform enabling a trusted buying, selling, and renting experience. Basically, it is a super-app for real estate combining a technology platform with the human touch of professional agents simila ...
Why join us: 6 Reasons Why You Should Join Property Scout
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Benefits
- Flexible working hours
- Phone Allowance
- Five-day work week
- Accident Insurance
- Job training
- Performance bonus
- Learning & Development Opportunities
- Social Security
- Professional development
- Transport Allowance
- Maternity leave