To receive parcels in flow from multiple sources and ensure that the end-to-end Sortation processes are enforced, complied and to report any deviations to Sort Manager.

• Monitor and Support overall Day-To-Day operations
• Oversees the staging of inbound trucks and dispatch to assigned inbound unloading bays
• Ensures proper truck unloading and complete parcel scans with no parcel left behind
• Enforces handover scans by Inbound Team for shipments received from Drivers and reconciling as needed
• Conducts daily briefing to team members on the issues for that particular day
• Maintains Sortation staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
• Recognize high performance and reward accomplishments
• Produce required report timely, as per agreed local and regional template
• Deliver regular positive and constructive feedback to staff for improvement
• Support additional and ADHOC report & data required

• Supervisory experience is required
• Ability to manage large groups of people.
• Good understanding of shipment handling and stacking methods
• Ability to handle motorised MHEs e.g. Electric pallet jacks, forklifts, etc, is preferred