G-Able Co., Ltd.
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IT Service Desk (ประจำ The Mall หัวหมาก-รามคำแหง)
atG-Able Co., Ltd.Responsibility :
- Provide consultation and basic troubleshooting for computer systems to users via telephone, email, and MS Teams.
- Perform remote access to customers' computers to resolve computer system issues.
- Analyze problems and escalate unresolved issues to 2nd line support level.
- After opening a job, record customer details and issues accurately in the system.
- Follow up with users on issue resolution from beginning to end of the process.
Qualifications :
- Bachelor's degree in a related field
- Able to work in shifts (No night shifts)
- Possess a service-oriented mindset and willingness to learn
- Knowledgeable in Windows Technical and Microsoft Office
- Conveniently able to travel to work at The Mall (Huamark-Ramkhamhaeng)
- At least 1 year of experience
Skills required
- Network Programming
Experience required
- 1 years
Career level
- Entry Level
- Middle Level
Skills optional
- Service-Minded
- Microsoft Office
Salary
- Negotiable
Job function
- IT / Programming
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:www.g-able.com
Founded in:1970
Ranking:4/5
G-ABLE is business consulting, system integration and professional services firma serving many of enterprise business and public sector companies in Thailand. G-ABLE’s core solution set comprises business and technology strategy, systems design, architecture, application implementation, network infr ... Read more
Why join us: พบโอกาสในการทำโปรเจคใหญ่ระดับประเทศ พร้อมทำงานร่วมกับผู้เชี่ยวชาญทางด้านเทคโนโลยีด้านต่างๆทั้ง Big Data, Modern Marketing, Cybersecurity และโซลูชันที่ช่วยนำบริษัทชั้นนำสู่ Digital Transformation อย่างเต็มรูปแบบ เราอยากให้คุณเข้ามาร่วมหาโอกาสในการทำงานในระดับ Enterprise กับเรา
Job location: Bang Kapi
Head office: 127/30 Panjathani Tower, 25th Floor, Nonsi Road, Chong Nonsi Subdistrict, Yan Nawa District, Bangkok 10120
Benefits
- Pension Fund
- Transport Allowance
- Phone Allowance
- Flexible working hours
- Maternity leave
- Accident Insurance
- Annual bonus
- Professional development
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