Experience:

1 year required

Skills:

Quality Assurance, Assurance, Excel, English, Mandarin

Job type:

Full-time

• Supporting Product & Tech team to accept and manage incoming tickets on any reports due to Production system issues.
• Support on system Configuration.
• Working closely with internal Product Manager and Quality Assurance team to resolve any stakeholders inquiry.
• Able to deliver under pressure within agreed timeline.
• Able to identify task priorities and assignment to complete any given task.
• Min Diploma/Bachelor Degree in Computer Science (preferred) or Engineering/ IT.
• At least 1-3 years experiences in product management role with a reputable fast-pace tech startup/ IT consulting company.
• Proven skill in Microsoft Excel, technical Understanding, and has high level attention of detail oriented.
• Has Insurance industry knowledge and experienced in E-Commerce, Insurance Industry, Fintech Company (recommended).
• Native Thai, English business proficiency, Mandarin as a plus.
• Has experience with API usage and function and internal or external Customer Service experience.
• Proven track record of managing project end-to-end with strong delivery/quantifiable metrics.
• Strong analytical skills, ability to analyze and provide recommendation beyond client requirements.
• Strong communication skills, ability to act as bridge between business users and tech team.
• Proficient in IT product & project management, be it Waterfall or Agile methodology.
• Ability to proactively and independently manage scope, timeline, and resources in various IT projects.
• About FUSE.
• baFuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
• Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
• Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
• Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
• More about FUSE.
• FUSE Group LinkedIn.
• Instagram @lifeatfuse.

Experience:

5 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Recruit and build connections to meet partner recruitment targets at predetermined branches.
• Maintain strong relationships with partners and clients to achieve branch partner transaction targets.
• Achieve the Gross Written Premium (GWP) targets set by management.
• Provide expert advice on insurance products and services to meet clients needs.
• Identify new business opportunities while supporting the growth of existing accounts.
• Collaborate with internal teams to ensure seamless service delivery.
• Stay updated on industry trends and the competitive landscape to provide valuable insights.
• 3 to 5 years of experience in insurance sales or a related field.
• Proven track record of building and maintaining client and partner relationships.
• Excellent communication skills, both verbal and written.
• Strong negotiation and sales skills.
• Ability to work independently and as part of a team.
• Existing client portfolio is a significant advantage.

Experience:

1 year required

Skills:

Quality Assurance, Assurance, Excel, English, Mandarin

Job type:

Full-time

• Supporting Product & Tech team to accept and manage incoming tickets on any reports due to Product system issues.
• Support on system configuration.
• Working closely with the internal Product Manager and Quality Assurance team to resolve any stakeholder's inquiry.
• Able to deliver under pressure within agreed timeline.
• Able to identify task priorities and assignments to complete any given tasks.
• High School or Diploma in Computer Science (preferred) or System Information.
• At least 1 year experience in API usage and function with internal or external Customer Service experience.
• Knowledge of E-Commerce, Insurance Industry or Fintech.
• Skilled in Microsoft Excel, Technical Understanding and High-level attention to detail-oriented.
• Proficient in using product management tools such as Confluence, Jira, JIRA Service Desk, etc.
• Good communication in English is a must, Mandarin is a plus.
• Thai Nationality.
• About FUSE.
• Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
• Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
• Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
• Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
• More about FUSE.
• FUSE Group LinkedIn.
• Instagram @lifeatfuse.

Experience:

2 years required

Skills:

Automation, Software Development, Assurance, English

Job type:

Full-time

• Lead and mentor teams of Product Managers, UI/UX Designers, QA engineers, and Product Operations professionals.
• Develop and execute the product and technology roadmap for Thailand in alignment with company strategy.
• Foster a culture of innovation, collaboration, and accountability across teams.
• Liaise with Country Manager, CTO, and regional Product & Tech Sr Director to ensure alignment with overall product and tech strategy.
• Oversee end-to-end product development lifecycle, ensuring timely and quality delivery.
• Work closely with product management to define product vision, prioritize initiatives, and track key milestones.
• Ensure the UI/UX team delivers high-quality, user-centric designs that enhance the customer experience.
• Work with regional leaders to implement and maintain robust QA processes to ensure product reliability and performance.
• Monitor and improve operational processes to drive efficiency and scalability within product operations - to handle incoming Production incidents and service requests from business users.
• Serve as a key liaison between the technical team and senior business stakeholders in Thailand.
• Collaborate with regional and local teams to identify new opportunities for product development and optimization.
• Communicate technical concepts to non-technical stakeholders effectively.
• Stay abreast of the latest trends in insurtech and emerging technologies, identifying opportunities to innovate within the business.
• Lead efforts to optimize processes through automation and other technologies, including RPA.
• Bachelor s degree in Computer Science, Information Technology, Engineering or related field.
• At least 2-3 years of experience in IT leadership roles, preferably within insurtech, fintech, or other tech-driven industries. Ex-Senior/ Lead Product Managers are welcomed to apply.
• Prior experience working in a high-growth tech startup environment.
• Good understanding of the insurance or insurtech landscape/ working experience with insurance/ insurtech company in Thailand or Southeast Asia.
• Strong leadership and management skills with proven experience managing product teams.
• Strong analytical skills with a focus on data-driven decision-making.
• Strong understanding of product lifecycle management, agile methodologies, and software development processes.
• Expertise in modern product management and design principles (UX/UI).
• Experience implementing and managing quality assurance frameworks.
• Familiarity with operational efficiency tools and strategies (e.g., RPA, automation).
• Ability to manage multiple projects in a fast-paced, dynamic environment.
• Strong communication and stakeholder management skills.
• Fluent in both Thai and English. Chinese is a plus.
• About FUSE.
• Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
• Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
• Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
• Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
• More about FUSE.
• FUSE Group LinkedIn.
• Instagram @lifeatfuse.

Experience:

1 year required

Skills:

Excel, Negotiation

Job type:

Full-time

• Liaising and build great relationship with Insurance Company and Marketing Team.
• Writing quotes and negotiating the terms, benefit, and commission with Insurance.
• Company and Marketing Team.
• Prepare quotation, determining premiums, and deciding the wording of policies.
• Coordinate with Insurance Company to process Cover Note & Cover Letter.
• Prepare report and data for Leader and other department.
• Minimal Bachelor Degree, preferable from reputable University.
• Strong Skills in Excel is a must.
• At least 1 years of working experience as a Technical Staff in Insurance Broker Company or experience as Underwriter Staff in Insurance Company.
• Experience handling Health / GeneraInsurance Product is a plus.
• Familiarity with Insurtech, Insurance, and Financial Industry is a plus.
• Excellent in communication, negotiation, and persuasion skills.
• Solid understanding in insurance policy.
• About FUSE.
• Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
• Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
• Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
• Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
• More about FUSE.
• FUSE Group LinkedIn.
• Instagram @lifeatfuse.

Skills:

Automation, Software Testing, SQL, English

Job type:

Full-time

• Review and analyse documentation, specifications and understand the business requirements.
• Collaborate with other team members and departments to prepare the test cases.
• Able to execute the test case on multiple platforms (web, mobile, and API).
• Design, develop, maintain, and extend automation scripts using various frameworks and programming languages.
• Familiar with bug lifecycle and communicate closely with the developer to locate the root cause of the bug.
• Bachelor degree in Computer Science, Information Technology or equivalent.
• Ability to communicate & understand the business processes.
• A minimum of 1-year experience in software testing across manual testing (basic exposure to automation testing is preferred).
• Basic programming & SQL knowledge.
• Knowledge of automation testing (good to have).
• Good communication skills in English.
• Native Thai language.
• About FUSE.
• Fuse is a breakthrough company in the insurance industry. We provide one app for various insurance product types from numerous well-known and trusted insurance companies. We have expanded our business not only in Indonesia but also China and Vietnam, and are planning on an even bigger expansion to grab markets from other Southeast Asia countries.
• Our vision is to deploy the latest cutting-edge technology that enables everyone to buy, claim, or sell all kinds of insurances easily and instantly.
• Our mission is to be an insurance technology/platform partner that allows all online/offline channel partners to sell multiple insurance products from multiple insurance companies online in real-time.
• Fuse is committed not only to make insurance easily available for everyone but also to spread awareness about the importance of having financial plans and protection through insurance.
• More about FUSE.
• FUSE Group LinkedIn.
• Instagram @lifeatfuse.