Skills:

Negotiation, Compliance

Job type:

Full-time

• End to end responsible for managed services contract for a specific Customer.
• Ericsson s primary contact and escalation point for all matters relating to the execution of the contract including commercial, security & EHS / OHS-related issues.
• Profitability & business case fulfilment including contract delivery transformation;.
• identify & help secure add-on sales that meet MS Networks Margin requirements to.
• ensure continuous improvement of profitability & revenue; decisively adding value to.
• customer s & Ericsson business.
• Ensuring financial and operational performance monitoring & reporting, and driving.
• improvement plans when needed.
• Management and development of the customer relationship for the specific contract.
• and ensuring customer satisfaction.
• Fulfilment of the contract scope and SLA, and delivery execution ensuring that all.
• services contracted under the MSA are delivered according to contractual obligations.
• and requirements.
• Managing the customer interface with respect to all service delivery contracted under.
• the MSA for a specific customer.
• All solutions delivered to Customer by delivery organizations under MSA scope.
• Environmental and Occupational Health and Safety (EHS/OHS) as it relates to the.
• contract, ensuring work executed follows Ericsson procedures and standards and.
• EHS/OHS local laws and regulations.
• Planning with the KAM for contract retention and support the KAM organization in.
• contractual renegotiation or pre-sales for the specific customer.
• Line management of the MSCLT organization including ensuring subordinates adhere to Ericsson Code of Business Ethics.
• Securing fulfillment of the MSN objectives and responsibilities.
• MS Delivery SLA and Business Case Fulfillment.
• MS Customer Relationship Management.
• MS Delivery Solution.
• Contract Development & Management.
• Line management of all people in MSCLT organization.
• Delivering Results.
• Commercial Thinking.
• Contract Negotiation.
• Ericsson Operations Engine Mode Of Operations.
• Ethical Leadership.
• Governance, Risk & Compliance.
• Local Laws & Regulations Knowledge.
• Occupational Safety And Health.
• Performance Improvement.
• Work Level Agreement (WLA) and Service Level Agreement (SLA).
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
• Primary country and city: Thailand (TH) || Bangkok.
• Req ID: 760715.

Skills:

Payroll, Compliance, Microsoft Office, English

Job type:

Full-time

• Conduct Payment and Withholding Tax activities, manage petty cash and handle manual payment requests.
• Assist with travel and expense activities including auditing of expense claims and support employees with respective procedures.
• Carry out Records Retention tasks like document archiving, content inventory management, and records retention scheduling.
• Administer Company Card Activities, manage applications and reminders and oversee card termination process after employee exit.
• Perform People activities including local benefit and payroll administration, entry/exit processes, and training administration.
• Handle fleet management tasks such as the ordering and tracking of vehicles, management of vehicle database, and ensuring compliance to local mandates.
• The skills you bring:People Services.
• Process Improvement.
• Cash Management.
• Withholding Tax.
• Microsoft Office.
• English language.
• Credit Card Applications.
• Purchase Order Preparation.
• Invoicing.
• Compliance Requirements.
• Automation Anywhere (RPA Software).
• Administrative Law.
• Payment Processing.
• Archiving.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Local Administrator.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Skills:

Automation

Job type:

Full-time

• Suggest resolutions to complex technical problems within the domain.
• Analyze areas of improvement and discuss technological challenges with customers.
• Collect customer requirements directly or from RFQs.
• Propose a scope of work for a design or optimization service.
• Estimate cost of sales for a service proposal considering manpower, tools, travel and expenses.
• Document and present a service offering that includes customer value propositions.
• The skills you bring:Innovation.
• network design and optimization.
• Applying Expertise and Technology.
• Consultative Skills.
• Change and Improvement Management.
• Automation.
• Network Performance.
• Service Delivery Business Understanding.
• Knowledge Sharing and Collaboration Skills.
• Data Analytics.
• Financial Acumen.
• Ericsson Portfolio.
• Stakeholder Management.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Req ID: 754257.

Skills:

Enthusiastic, Teamwork

Job type:

Full-time

• Network Engineer.
• NOC Engineer.
• Data Analyst.
• DPO Engineer.
• Junior Account Manager.
• RF Engineer.
• Why Join Us?.
• Global Impact: Work with cutting-edge technology that connects the world.
• Continuous Learning: Thrive in an environment that promotes growth and development.
• Innovative Projects: Be a part of groundbreaking projects that shape the future.
• Collaborative Culture: Join a team of passionate professionals who support and inspire each other.
• Career Advancement: Fast-track your career with mentorship and leadership opportunities.
• Recent graduates with a degree in a relevant field.
• Enthusiastic, proactive, and ready to tackle challenges.
• Passionate about technology and innovation.
• Excellent communication and teamwork skills.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• Primary country and city: Thailand (TH) || [[location_obj]].
• Job details: Network Engineer.

Skills:

Risk Management, Contracts, Automation

Job type:

Full-time

• Align expectations and track progress among stakeholders, ensuring risk management and focus on contractual deliveries.
• Represent KAMs and Service Delivery organizations within Steering Groups, upholding the financial performance to contracts with focus on cash flow and margins.
• Drive process and tool development, focusing on delivery simplification through the product life cycle management process.
• The skills you bring:Consultative Skills.
• Change and Improvement Management.
• Automation.
• Process Management.
• Business Development.
• Negotiation.
• Service Delivery Business Understanding.
• Customer Relationship Building.
• Data Analytics.
• Financial Acumen.
• Artificial Intelligence (AI).
• Customer Insights.
• Ericsson Portfolio.
• Stakeholder Management.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Customer Operations Manager.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Job type:

Full-time

• As the Managing Director, you will be responsible for providing strategic leadership and overall management of our manufacturing and operations in Thailand. This is a critical role that will require you to work closely with leadership team in Ericsson-LG Enterprise, as well as our local stakeholders, to drive the growth and success of our company in the Communication market. You will oversee the company s operations, communicate between companies executives and headquarters stakeholders and make important decisions that impact the company s financial health.
• Define and execute the growth strategy for products.
• Manage overall factory s operations and make major decisions affecting the organization.
• Manage the organization s resources and improve the efficiencies.
• Communicate with stakeholders in Ericsson-LG Enterprise.
• Assess and minimize risks to the company.
• Manage the company s financials and govern the compliances per the global guideline.
• Serve as the company s primary spokesperson.
• Proven experiences as a MD or other senior leadership roles in Technology manufacturing sector.
• Strong business acumen with record of scaling a company successfully and driving a revenue growth.
• Excellent communication, negotiation, and leadership skills.
• Fluent in English.
• Bachelor s degree required; MBA or other relevant advanced degree preferred.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
• DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Strategy Management.

Experience:

1 year required

Skills:

Assurance, Automation

Job type:

Full-time

• Be the overall E2E responsible and accountable for Roaming management, Service Assurance, resilience and reliability of the Service.
• Measuring continual Service Performance and capacity of the Service and driving actions through the Roaming Partners or delivery flows.
• Be responsible and accountable for event, incident, problem and changes to an existing Service of Roaming.
• E2E responsibility and deliverables of Roaming under Network Operation Center (NOC).
• Support the Service Operations Governance both internally and with the customer for the Service Performance in the contract, to also include Program & Demand Management.
• Managing of iBMC and IR Team under NOC Operation for Roaming delivery.
• Manage the ML, AI and automation for data analytics, to an existing service and driving actions through the delivery flows & Automation driver under NOC delivery.
• Identify potential add-on sales opportunities from the execution of the MS contract.
• Driving of EOE Process ( Incident Management, Change Management, Smart Problem Management, Dynamic Event Management and Control Process etc) in NOC Roaming Operations.
• Education: (Bachelor or Master Degree in ECE/Electrical/Computer Science/Electrical/ Telecommunication/ Computer Engineering.
• 8-10 Years of Experience in Telecom and 0-1 Years of Experience as Shift Manager, Roaming Manager or equivalent.
• Exposure on Transport, RAN, Core and IT domain to handle NOC Roaming Operation effectivity.
• Ability to handle NOC Roaming Operations.
• Excellent knowledge of Roaming, IR24 and collaboration with international Roaming Partners.
• Automation Oriented and willing to implement new Automation Idea under NOC Roaming Operations.
• EOE Process (DEMC, IM, CM, Problem, Access Management & BCM) awareness under NOC Roaming operation and Implementation.
• Interaction and governance with BO (Back office), DPO, Customer & Roaming Partners to fulfill contractual KPIs of delivery.
• 24x7 availability to support Roaming Network operation Center (NOC) in case of critical and major incident.
• Ability to drive war room and Critical Incident recovery.
• Proven experience leading by example, working collaboratively and dynamically across the business, with our customers, partners and suppliers in removing complexity.
• Solid customer management, understanding their perspective and being able to empathize with their business situation and needs.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Skills:

Automation, M&A, Power BI

Job type:

Full-time

• Strong People Skills- Responsible for dimensioning, recruitment, development, training, and maintaining inventory of team capabilities to support and deliver Automation Services delivery.
• Automation Portfolio Update and Communication- A key function of MA E2E Portfolio Head is to supply a steady stream of information on the capabilities of the automation portfolio such that CU Automation Head can access it and independently drive adoption within their customer unit.
• Drive the data strategy by balancing global reporting requirements with local needs. Champion the use of EDX and Power BI platforms for effective data architecture.
• Engage with CU teams to map current data against available tools and products. Consolidate reporting requirements and liaise with BA and CU reporting teams for execution.
• CU Roadmap Alignment- The E2E Portfolio Head shall align & communicate a roadmap for the based on committed deliverables by BA SPMs for the following quarter and candidate enhancements for the subsequent quarters.
• Requirements Handling- The CU Automation Head will be the interface to all CU-level Service Lines and customers to receive, clarify and prioritize all requirements. MA E2E Portfolio Head will further review, prioritize and consider those requirements for inclusion in roadmaps or as customizations. MA E2E Portfolio Head is both accountable and responsible to consolidate requirements received from CU Automation Head and to follow up with BA SPMs in the MA BA governance forums.
• ID portfolio deployment support- MA E2E Portfolio Head will engage with MA CPMs and Deployment team to provide full support on providing timely update on road map and help to clear requirements blocker by have constant engagement with BA SPMs.
• Full Potential and Saving & Reporting- The MA E2E Portfolio Head will work with CU Automation Head to finalize the full potential saving for each value stream and report on Monthly basis so that Automation Head can access it and independently drive adoption within their CU.
• You will bring:A bachelor s or higher degree in Computer Science, Mathematics, or related disciplines.
• Minimum 20 Years of experience in the Telecom deployment & operations space.
• Domain experience in radio network rollout.
• Knowledge of automation tools, statistics, optimization & related fields.
• Knowledge of best practices to improve products, processes, and services.
• Experience in complex problem resolution by means of sophisticated analytics & new ways!.
• Implement Performance Management for the correct understanding and adherence to processes, methods, and tools.
• Proven People management experience.
• Experience in driving strategy work.
• Understanding of changing trends in Telco technology.
• Core Competencies:Persuading & Influencing.
• Strong People Management.
• Presenting & Communicating Information.
• Creative & Innovative.
• Learning & researching.
• Relating & Networking.
• Deciding & Initiating Action.
• Adhering to Principles & Values.
• Commercial thinking.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
• We are proud to announce Ericsson India is ranked 19th among Top 50 companies in the country and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: India (IN) || Gurgaon.
• Job details: Service Delivery Line Manager.

Experience:

1 year required

Skills:

Finance

Job type:

Full-time

• 15 + years of experience, from within the Telcom industry on driving projects/Programs of high complexity.
• Must have proven track record in leading Telco of Deployment, Implementation & Integration along with Proof of Concepts, Network Planning & Design, Network Tuning & Optimization, RAN Product Integration & SW Network Wide Upgrades working on the latest technology telecommunications have to offer.
• Demonstrable ability to transform customer requirements and expectations at a high l ...
• Building a Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.).
• Excellent financial experience and knowledge.
• Highly developed solid grasp of business process, including tender and sales.
• Excellent Consulting skills with a consistent record as a focused Senior Consultant to the customer.
• In depth knowledge of the telecom industry, including a detailed understanding of economic/ commercial/political issues affecting the industry.
• Excellent Leadership abilities proven through line manager or other comparable positions.
• Ability to drive team engagements in a tough and time critical environment.
• Results oriented. Able to work independently and take a logical and orderly approach to analyzing problems, coordinating work and planning actions.
• Ability to communicate effectively at the senior level; must have outstanding communication skills to influence others and meet timelines while building positive relationships both internally and externally.
• Seek and lead up-sales opportunities.
• Mentoring the team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
• Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• Primary country and city: Thailand (TH) || [[location_obj]].
• Job details: Network Program Director.