Front Office Receptionist
atCollars HospitalityAbout the company:
Collars Hospitality Co. Ltd. is a forward-thinking hospitality management company dedicated to delivering exceptional luxury travel and leisure experiences. With a focus on personalized service and true Thai hospitality, we manage high-class accommodations and a variety of dining establishments to exceed guest expectations.
About the role:
As a Front Office Receptionist, you will be the first point of contact for our guests, ensuring a warm welcome and seamless experience throughout their stay. Your role is pivotal in creating a positive and lasting impression of our brand.
Responsibilities:
- Welcome and assist residents and visitors efficiently and in a friendly manner
- Handle residents inquiries and provide accurate information about the property and services
- Coordinate with other departments to ensure guest satisfaction and resolve any issues promptly
- Maintain accurate records of residents information and transactions
- Provide concierge services, including booking reservations and arranging transportation
- Ensure the front desk area is clean, organized, and presentable at all times
Qualifications:
- Previous experience in a front office or customer service role is preferred
- Strong communication and interpersonal skills
- Proficiency in English; additional languages are a plus
- Ability to multitask and work in a fast-paced environment
- Professional appearance and demeanor
- Familiarity with hotel management software is an advantage
Why to apply?
Join Collars Hospitality to be part of a team that values excellence, innovation, and true Thai hospitality. Enjoy opportunities for growth, a supportive work environment, and the chance to contribute to creating unforgettable guest experiences.
Experience required
- any or no experience
Career level
- Entry Level
- Middle Level
Only Thai nationals can apply
Salary
- 15,000 - 20,000 THB, Negotiable
Job function
- Customer Service
- Hospitality
- Administrative
Job type
- Full-time
Age preferred
- From 18 to 40
Company overview
Collars Hospitality Co. Ltd. is an innovative hospitality management company looking to make a change for our guests, colleagues and partners. Our promise is to deliver and exceed our guests’ expectations, while upholding the traditions of true Thai hospitality. We are a fan of l ...
Why join us: We are not just a company. As stated by our slogan. ‘We serve more than hospitality, we serve life experiences’. This doesn’t apply for just our clients, but our ‘talents’, in this case our colleagues, are the biggest asset within the company. If they grow within the ...
Benefits
- Paid holidays
- Annual bonus
- Company phone
- Company uniform
- Flexible working hours
- Five-day work week
- Job training
- Learning & Development Opportunities
- Professional development
- Health Insurance
- Free lunch & snacks
- International Health Insurance
- Performance bonus
- Phone Allowance
- Transport Allowance
- Travel Allowance