Skills:

SQL, Java, UNIX, Linux, English

Job type:

Full-time

• Responding to customer / business user inquiries that escalate from Tier-1 support team.
• Identifying customer issues and diagnosing the root of the problem.
• Providing troubleshooting and guidance to Tier-1 support team in resolving the customer's issues.
• Logging and updating support tickets for tracking purposes.
• Escalating unresolved issues or complex problems to higher-level support tiers (e.g., Tier-3 support) when necessary.
• Knowledge, Skills and Competencies:
• A degree in Computer Engineering, Computer Sciences or Information Technology.
• Knowledge of programming languages i.e. SQL, Java and.Net Languages.
• Previous experience as an application support analyst or a similar role.
• System Engineer / System Administrator.
• Responsible for Monitor and analyze Server performance, Operating System and ensure efficient utilization of Server Hardware.
• Responsible for performance tuning and corrective maintenance to assure that Server Hardware, OS and Network Connection is performing efficiently
• Installing and upgrading UNIX / Window system software on company servers and computers.
• Creating UNIX / Windows file systems.
• Setting up and maintaining UNIX / Windows user accounts and access management systems.
• Implementing network and computer system policies.
• Detecting and troubleshooting software and hardware issues.
• Responding to user requests and software errors.
• Monitoring the performance of the system and server.
• Creating backup and recovery policies.
• Setting up and monitoring security policies.
• Applying patches and upgrades when necessary.
• Knowledge, Skills and Competencies:
• Previous experience as a UNIX/Window system administrator.
• Bachelor s degree in computer science, computer engineering, or a similar field.
• Knowledge of UNIX, LINUX and Windows operating systems, storage environments, file systems, and network protocols.
• Detailed knowledge of UNIX/Window principles, file editing, UNIX commands, and file manipulation.
• Familiarity with Windows, UNIX, LINUX, and LINUX shell scripting.
• Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP.
• Understanding of backup procedures and storage management.
• In-depth knowledge of computer hardware systems including circuit boards, memory modules, and processors.
• Database Administrator.
• Responsible for Monitor and analyze database performance and ensure efficient utilization of database systems.
• Responsible for performance tuning and corrective maintenance to assure that database is performing efficiently.
• Perform data backups and developing data recovery plans.
• Perform database security and integrity controls.
• Perform database capacity planning and maintain a database instance.
• Knowledge, Skills and Competencies:
• Bachelor s degree in computer science or a related information technology field.
• At least 2 years of experience as a System and Database administrator.
• Proficiency in database administrator, including MS SQL, MongoDB, Oracle Database or PostgreSQL.
• Good understand in database design, troubleshooting and maintenance.
• Experience in SQL and PL/SQL.

Experience:

3 years required

Skills:

Financial Analysis, IC License, Thai, English

Job type:

Full-time

• Handling administrative tasks to ensure smooth operations within stakeholders: Maintaining client databases, organizing meetings, preparing documentation, and managing correspondence.
• Collaborate with cross-functional teams, including marketing, sales, IT, and operations, to launch new WCL campaign and/or promotion in a timely and efficient manner.
• Design KPIs and incentive for sales to motivate and drive them to achieve the key performance target.
• Monitor KPIs and metrics related to WCL product performance, such as loan volume, credit quality, RAROC, delinquency rates, and profitability, and develop action plans to address any areas of concern or underperformance.
• Stay informed about regulatory developments, compliance requirements, and industry best practices related to lending and credit products, proactively addressing any regulatory changes or compliance issues that may impact the WCL product.
• Bachelor's Degree or higher in the relevant discipline (Accounting/Finance/Business/Economics/Financial Engineering).
• 3-5 years of experience in management of investment or wealth financing relevant background or in established bank / financial institutions.
• IC License is a must.
• IP License is preferable.
• CFP is an asset.
• Strong knowledge of wealth and lending products.
• Fluent in written and spoken English.
• Understand Banking/Financial and business fundamental concepts.
• Strong quantitative and analytical skills.

Experience:

3 years required

Skills:

eCommerce, Digital Marketing, Industry trends, English

Job type:

Full-time

• Manage and optimize traffic flow for the AChoice platform in Thailand.
• Drive targeted traffic to our ecommerce platform through effective media planning and campaign management.
• Optimize media campaigns across various channels, including onsite assets, display advertising, social media advertising, and affiliate marketing.
• Monitor key performance indicators (KPIs) such as impressions, clicks, conversions, and return on ad spend (ROAS) to evaluate campaign effectiveness and make data-driven optimizations.
• Collaborate with cross-functional teams, including marketing, product, and merchant operations to align on traffic goals and initiatives.
• Conduct ongoing analysis of website traffic and user behavior using web analytics tools to identify areas for improvement and implement traffic optimization initiatives.
• Optimize onsite elements, including landing pages, calls-to-action, navigation, and user experience, to improve conversion rates and overall site performance.
• Stay updated on industry trends, new technologies, and best practices in ecommerce traffic acquisition and conversion optimization.
• Collaborate with web development teams to implement technical enhancements and optimize website performance.
• Provide regular reports and insights to stakeholders on traffic performance, media campaign effectiveness, and onsite conversion rates.
• Working and communicating with internal to set up all the tools.
• Proficient in ecommerce platform tools.
• Bachelor's degree in marketing, business, or a related field.
• 3 years+ proven experience in traffic acquisition and conversion optimization within the ecommerce industry.
• Fluent in English; strong cross-team communication, promotion, and execution skills.
• Responsible, self-driven, goal-oriented, and good at communication and coordination.
• Proficiency in using analytics tools, able to analyze traffic and user behavior.
• Familiarity with conversion rate optimization (CRO) strategies and analysis.
• Solid understanding of key performance metrics and tracking methodologies.
• Strong analytical and problem-solving skills with the ability to derive actionable insights from data.
• Knowledge of ecommerce platforms, content management systems, and website optimization techniques.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Stay updated on industry trends and advancements in digital marketing and traffic acquisition.

Experience:

5 years required

Skills:

Data Analysis, Import / Export, Negotiation, English

Job type:

Full-time

• Manage and coordinate the fleet subcontractors/FM IC for efficient logistics operations, ensuring timely and cost-effective transportation of goods.
• Develop and implement subcontractor/FM IC performance metrics, monitoring compliance and driving continuous improvement in service quality.
• Negotiate and manage subcontractor contracts, ensuring favorable terms and conditions for Alibaba International.
• Identify and onboard new subcontractors, conducting due diligence and evaluating their capabilities to meet Alibaba's standards.
• Collaborate with internal teams to understand business needs, forecast capacity requirements, and optimize subcontractor utilization.
• Address operational issues, resolving disputes, and ensuring subcontractor adherence to safety and regulatory standards.
• Analyze data to identify trends, forecast potential risks, and recommend strategies to enhance subcontractor management processes.
• Initiative subcontractor & IC development program to support & improve operation efficiency.
• Bachelor's degree in Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in fleet management, with a focus on subcontractor management in a global logistics environment.
• Solid understanding of transportation regulations and compliance, particularly in cross-border operations.
• Proven ability to negotiate and manage subcontractor contracts, demonstrating strong interpersonal and communication skills.
• Experience in implementing performance.
• Microsoft office (especially excel program advance level).
• Experience in eCommerce business or 3PL management.
• Presentation skill.
• Negotiation skill.
• Freight cost set up and analysis.

Experience:

5 years required

Skills:

SAP, Financial Reporting, English

Job type:

Full-time

• Oversee the Retail business / F&B Daily Finance and Accounting.
• Oversee all transactions that related to payment and receive, receivables and payable.
• Prepares and manage budget of financial department to effectively under the budget approved.
• Monthly financial report.
• Bachelor Degree or higher in Accounting, Finance.
• At least 5-10 years experience in financial management.
• Experience in working with SAP system.
• Ability to collaborate effectively with regulators, internal teams (both within finance and other departments), and head office.

Experience:

10 years required

Skills:

Legal, Contracts, Compliance, English

Job type:

Full-time

• Serve as an in-house counsel and handle all complex legal matters and projects. Closely engage with the business and find legal solutions for Property & Mall issues.
• Provide legal profession advice and support to the Property & Mall team, Construction team and other relating team for new store acquisition and refreshment project.
• Negotiate and draft contracts, including supplier agreements, master supply agreements, non-disclosure agreements, joint development agreements, licensing agreements, logistic contracts and employment contracts.
• Identify future risks and either minimize those risks through the development and implementation of sensible process or act to stop the business from breaking the law.
• Provide Legal accurate analysis of key legal issues to enable fully informed and timely decisions.
• Take a leading role in determining the legal direction and strategy of the business.
• Scan the horizon of current and future regulatory changes which can cause an impact to the business.
• Guide business/ departmental leaders across the business and ensure compliance with rules and regulations.
• Lead, coach and develop his/her team to meet present and future business requirements.
• Ensure that external advice to the business is accurate, timely and communicated appropriately.
• Perform other assignment as business required.
• Bachelor and Master s degree in Law.
• 10 years+ of experience in corporate and commercial law transactions at law firm and/or in-house, large & complex corporate experience.
• Experience in property, mall rental area - legal management including related licenses required.
• Proficiency in English is essential.
• Practical and business-minded with an ability to present a business partner with real-world, pragmatic advice. Ability to work in a dynamic, multi-cultural environment is also needed.
• Exceptionally organized, detail-oriented, and efficient.
• Excellent analytical, drafting, communication and research skills.
• Excellent problem-solving ability.
• Demonstrate confidence but remain approachable.
• Ability to manage and lead deals independently. Confident and able to work on own initiatives whilst maintaining a positive team spirit at all times.
• Being capable of forming relationships with others within the team and across the business.

Skills:

Finance, ERP, Project Management

Job type:

Full-time

• Oversee the daily operations of POS systems in over 2,000 retail branches.
• Ensure systems are functioning efficiently, and coordinate timely maintenance and upgrades.
• Monitor and resolve any system issues to minimize downtime and impact on store operations.
• Solution Development and Deployment:
• Collaborate with IT, operations, and external vendors to identify and implement POS solutions.
• Lead the testing, deployment, and integration of new POS technologies and software updates.
• Ensure all POS solutions comply with company standards and industry regulations.
• Team Leadership and Development:
• Manage a team of POS specialists, providing guidance, training, and performance evaluations.
• Encourage a culture of continuous improvement, innovation, and customer-centric service.
• Plan and allocate resources effectively to meet operational and project deadlines.
• Operational Efficiency and Reporting:
• Develop and implement standard operating procedures (SOPs) for POS system usage and troubleshooting.
• Analyze data to track performance, identify areas for improvement, and report findings to senior management.
• Manage budget allocations for POS system operations and upgrades.
• Stakeholder Collaboration:
• Work closely with internal stakeholders, including IT, finance, and store management teams, to ensure the POS system meets business needs.
• Act as a liaison with external vendors and service providers for system support and maintenance.
• Education and Experience:
• Bachelor s degree in Information Technology, Business Administration, or a related field.
• Minimum of 9 years of experience in POS system management or other Technology, with at least 3 years in a supervisory or management role.
• Experience in the retail industry is preferred.
• Technical Skills:
• Strong understanding of POS systems, hardware, and software.
• Experience with system integration, configuration, and troubleshooting.
• Familiarity with ERP systems and retail management tools.
• Leadership and Management Skills:
• Proven ability to lead and manage a team effectively.
• Strong organizational, problem-solving, and project management skills.
• Excellent communication and interpersonal skills.
• Other Competencies:
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Detail-oriented with strong analytical skills.
• High level of integrity and professionalism.

Experience:

1 year required

Skills:

Document administrative, Human Resources Development, SAP, English

Job type:

Full-time

• Create and maintain filing systems (document control), both electronic and physical.
• Support the accommodation and logistics.
• Schedule appointments and maintain calendars and coordinate among various parties.
• Prepare communications, such as memos, emails, reports and other correspondence.
• Manage accounts and perform bookkeeping.
• Job Qualifications.
• Bachelor s degree in Business Administration, Management, or related field.
• Minimum 1 year of experience as an administrative assistant.
• Experience in training submission to the Department of Skill Development (Government) is a plus.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Good communication, interpersonal, and organizational skills with a strong attention to detail.
• Proficiency in MS Office (Word, Excel, Outlook), SAP payment system is a plus.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

10 years required

Skills:

Industry trends, Market Analysis, English

Job type:

Full-time

• Formulate, communicate, and oversee the execution of the bank s comprehensive IT strategy including roadmap, ensuring alignment with overall business objectives, driving digital transformation initiatives, and supporting long-term growth and innovation.
• Continuously analyze and interpret industry trends, market dynamics, and technological advancements to proactively identify opportunities and potential threats, enabling the bank to adapt, innovate, and maintain a competitive edge in the financial sect ...
• Identify and establish strategic partnerships with technology vendors and industry leaders, leveraging collaborative efforts to integrate cutting-edge solutions and enhance the bank s technological pabilities.
• Oversee the definition and delivery of business requirements for Proof of Concepts (PoCs), facilitating the evaluation of new technologies to meet business needs and align with the organization's strategic objectives.
• Lead, mentor, and grow the team by fostering a collaborative and inclusive work environment,
• cultivating a culture of innovation within the team and providing professional development opportunities, and ensuring continuous skill enhancement to meet evolving technological and business needs.
• Possess understanding of the financial services industry to effectively support the organization,
• ensuring adherence to regulations, policies, and guidelines that govern business practices.
• Bachelor s or Master s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 10 years of experience in IT strategy, digital transformation, or a related field.
• Proven track record in leading IT strategy development and execution in a financial services environment.
• Experience in managing strategic partnerships and alliances with technology vendors and industry leaders.
• Strong understanding of value management methods and ability to optimize costs and create value.
• Proficiency in planning techniques, including tactical and strategic planning.
• Demonstrated ability to lead, mentor, and grow a team, fostering a collaborative and inclusive work environment.
• Strong communication skills, with the ability to articulate key messages and engage with diverse audiences.
• Ability to influence others and drive organizational change.
• Deep understanding of the financial services industry, including regulations, policies, and guidelines.
• Awareness of IT industry trends and directions, with the ability to analyze marketplace experiences and trends.
• Ability to continuously analyze and interpret industry trends, market dynamics, and technological advancements.
• Experience in strategy management, including the development, implementation, and evaluation of effective strategies.
• Proven ability to drive innovation initiatives and evaluate new technologies through Proof of Concepts (PoCs).
• Strong problem-solving skills, with the ability to identify opportunities and potential threats proactively.

Experience:

1 year required

Skills:

eCommerce, Data Analysis, Excel, English, Mandarin

Job type:

Full-time

• In charge of International Supply Chain Key Account (Mainly China Key Account) s general growth on Lazada, focus on the local side (Lazada C store) development, cooperate and give basic support on their cross border (LazGlobal) and branding (LazMall) development.
• China and international new key account seller BD and incubation.
• The key account sellers' overall store commercial operation quality control, mainly including the logistic performance, business risk control, buyer experience promotio ...
• The key account sellers' refinement operation quality management, including top item hunting from China Supply Chain and incubation, store/product page decoration.
• Assist Key Account Manager on relative work.
• Proficient Chinese.
• At least 1 year e-commerce/consulting/cross-border trade/Chinese seller management related experience.
• Data sensitive, proficient Excel-analysis user, excellent commerce sense and logic.
• Outgoing, responsible, and pressure endurable.