Apply now to 4 new job positions at Bangkok Bank Pcl (BBL)

apply job Bangkok Bank 1

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

Salary:

negotiable

  • Handle inquiries & complaints from online channels.
  • 2-3 year experience in Call Center/Customer Services.
  • Good command of English.
Today
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apply job Bangkok Bank 2

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

Salary:

negotiable

  • Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
  • Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
  • Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
1 day ago
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apply job Bangkok Bank 3

Experience:

No experience required

Skills:

Management, Leadership Skill, English, Thai

Job type:

Full-time

Salary:

negotiable

  • Responsible for team mentoring.
  • Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
  • Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
1 day ago
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apply job Bangkok Bank 4
Huai Khwang, Bangkok, Customer Service ,Finance Customer Service,Finance

Experience:

No experience required

Skills:

Service-Minded, English, Thai

Job type:

Full-time

Salary:

negotiable

  • ดูแลลูกค้ากลุ่มพิเศษ (VIP) ผ่านทางโทรศัพท์ โดยให้บริการทั้งภาษาไทยและภาษาอังกฤษ.
  • ขอบเขตการดูแล ดังนี้บริการตอบข้อซักถาม และให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคารรวมถึงสิทธิพิเศษต่าง ๆ.
  • รับเรื่องและดำเนินการตามที่ลูกค้าร้องขอ รวมถึงประสานงานเพื่อดำเนินการตามที่ลูกค้าร้องขอ.
1 day ago

Benefits

  • Social Security
  • Learning & Development Opportunities
  • Health Insurance
  • Corporate Social Responsibility Initiatives
  • Job training
  • Provident fund
  • Company uniform
  • Annual bonus
  • Dental Insurance
  • Five-day work week
  • Life Insurance
  • Education Allowance