Duties and Responsibilities :

· Responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality)

· Review Journals, Reconciliations, Reports and Analysis. Provide Executive Summary and highlights key issues to the client’s senior stakeholders

· Provide accounting support in the following areas, but not limited to, GL, AP, AR, Inventory, Fixed Assets, journal entry, reporting & analysis, reconciliation, cash management, MEC/YEC reports, intercompany, etc.;

· Act as an escalation point for all Record-to-Report related issues raised by the client. Analyze complex financial records and reports. Ensure fast resolution of these issues

· Communication with the client to ensure that the proper department complies with the latest changes in the procedures

· Develops good client relationships and good relations with the colleagues

· Lead client meetings to discuss performance and address issues as required

· Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client

· Prepares forecasts / budget for the Team

· Prepare regular / daily reports

· Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to

· Manage and develop highly engaged team – hiring, training, coaching, task planning & workload distribution

· Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period

· Facilitate the operational Change Request (CR) process

Skills and Qualifications :

Educational Qualifications

· CPA required;

· Graduate of Accounting or Finance-related courses

Others

· Strong analysis skill and accounting knowledge

· BPO experience an advantage but not required

· Proficient in MS Office (particularly Excel and Powerpoint), Oracle or any accounting-related ERPs

· Strong verbal and oral communication & client-facing skills

· Minimum 10 years experience in the finance and accounting field; preferably with experience in record-to-report processes/FP&A;

· At least 6 years of Finance and Accounting managerial experience is required

· Positive approach in supporting customer & company needs

· With managerial or supervisory experience, must be able to lead a team of supervisors/team leads

· Goal-oriented individual with strong time and task management.

· Organized and methodical person with logical approach in addressing issues and strong analytical skills

· Ability to solve urgent matters and work under pressure

· Ability to impose a proactive spirit in the team

· Flexibility, especially in the period of month/quarter/year-end closing