Microsoft Thailand
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Sr. Technical Specialist- Business Applications
atMicrosoft ThailandThe mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
The Microsoft ASEAN Business Applications team is committed to the charter of helping Commercial and Public Sector organizations transform their business process through the adoption of Microsoft Business Applications solutions. The Technology Specialist team for Business Applications in ASEAN leads and orchestrates pre-sales capabilities to enable the ‘consultative front end’ of the broader Microsoft Business Applications value proposition.
Our core goals are to increase business value for our customers while also meeting internal business goals - to increase Microsoft Business Applications consumption and help customers with re-imagining business processes. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves.
In this role you will be the Technology Specialist (pre-sales consultant) for Microsoft Business Applications Customer Engagement solutions and Microsoft Power Platform, primarily for the Thailand & Vietnam markets.
You are responsible for designing the solution and delivering an industry-aligned value proposition to the customer.
You will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.
You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.
Responsibilities
- Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
- Engage with the account team to land solution envisioning sessions and business value assessments.
- Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
- Address solution architecture considerations and competitive objection handling.
- Assist in formalizing the customer proposal.
- Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
- Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
Qualifications
- 7+ years of technical pre-sales or technical consulting, or related experience
- Solution pre-sales for SaaS based CRM business applications focused on either Sales, Service or Marketing
- Solution pre-sales of complex deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
- Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
- Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.
- Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements.
- Knowledge of commercial cloud offerings, ideally Microsoft’s cloud platform as well as competitive knowledge of other business applications and related ecosystems.
- Customer facing business processes in one or more industries such as Financial Services, Manufacturing, Automotive, Oil & Gas, Utilities, Retail & Consumer Goods, Healthcare, Public Sector and Media & Communications.
- Business value selling methodologies and practices that successfully convey the value and business outcomes
- Excellent presentation and communications skills across various customer stakeholders, e.g., CIO, CFO, CMO, VP of Sales, etc.
#MCAPSRegionsASEAN
Experience required
- 7 years
Salary
- Negotiable
Job function
- Product / Brand Management
- Consultant
Job type
- Full-time
Company overview
At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, at Microsoft we serve just about every kind of customer, all over the globe. Many people think Microsoft = software. We do do software-but we also do hardware, services, re ... Read more
Why join us: What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you'll find that amazing things really do happen here. Empower your future with Micr ... Read more
Benefits
- Health Insurance
- Dental Insurance
- Job training
- Paid holidays
- Professional development
