Experience:

3 years required

Skills:

Network Infrastructure, Security Design, Cloud Computing, Internet Security, English

Job type:

Full-time

• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Validation and consulting for system and virtual machine migration.
• Network integration and basic network configuration for Cloud environment. (Virtual Firewall).
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Good PowerShell scripting skills.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or RedHat certificate knowledge is an advantage.

Experience:

5 years required

Skills:

Problem Solving, Service-Minded, Work Well Under Pressure, Good Communication Skills

Job type:

Full-time

• First Contact and Support for Service Operation.
• Service Sales and customers by call management (call in & call out).
• Manage incoming work from various channels: Email & Service walk-in customers.
• E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking & archiving.
• Co-ordinate with related function for implementation and delivery (SIM, Number, Device).
• Responsible to support customer requesting and problem handling to be completed.
• Bachelor's degree in related field.
• Good human relationship & good service mind.
• Strong communication and interpersonal skills and dedication to customer satisfaction.
• Able to use MS Office.