Lead Manager, Data Analytics - Retail
atLotus's (Ek-Chai Distribution System Co., Ltd.)Key Responsibility:
- Develop and execute a comprehensive analytics strategy tailored to the retail sector, integrating our data platform layer to improve sales, customer retention, and operational efficiency.
- Lead and mentor a team of analysts at CP Axtra, fostering a culture of data-driven decision-making and continuous improvement.
- Stay abreast of industry trends and technological advancements in retail analytics and data platforms to maintain a competitive edge.
- Implement and oversee robust data governance practices specific to retail, ensuring data accuracy, integrity, and compliance with regulatory standards within our data platform layer.
- Manage seamless integration of data from multiple sources including POS systems, CRM platforms, online transactions, and third-party data providers into our data platform at CP Axtra.
- Design and develop advanced analytical models and algorithms leveraging our data platform layer to derive actionable insights related to customer behavior, product performance, and market trends.
- Conduct in-depth analysis using statistical methods and machine learning techniques to optimize pricing strategies, inventory management, and promotional campaigns.
- Collaborate closely with retail operations, marketing, and sales teams at CPaxtra to understand business objectives and provide analytical support for strategic decision-making, leveraging insights from the integrated data platform.
- Identify opportunities to enhance customer segmentation, personalized marketing efforts, and overall customer satisfaction through data-driven recommendations.
- Define and monitor key performance indicators (KPIs) related to retail metrics such as sales conversion rates, basket analysis, and customer lifetime value, utilizing data from our integrated platform at CPaxtra.
- Continuously assess and optimize business processes based on data insights to drive revenue growth and operational efficiency.
- Present complex analytical findings and recommendations derived from our data platform in a clear and compelling manner to senior leadership and stakeholders at CP Axtra.
- Collaborate with cross-functional teams to implement data-driven solutions and initiatives that align with organizational goals and leverage our integrated data platform layer effectively.
Qualifications:
- Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or a related field (Master’s or PhD preferred).
- 10+ years of progressive experience in analytics, data science, or business intelligence within the retail industry, with a strong focus on data platform integration.
- Experience with cloud-based data platforms and big data technologies
- Proficiency in statistical analysis tools (e.g., Python, R), database querying languages (e.g., SQL), and data visualization software (e.g., Tableau).
- Strong understanding of retail operations, including inventory management, merchandising strategies, and customer journey mapping, coupled with experience in leveraging integrated data platforms.
- Excellent leadership skills with a proven ability to manage and inspire a team of analysts in a dynamic and fast-paced environment.
- Strategic thinking and problem-solving skills with a focus on driving business value
- Strong understanding of recommendation/personalization algorithms and data processing technologies
Experience required
- 10 years
Career level
- Senior Level
- Top Level
Salary
- 100,000 - 140,000 THB, Negotiable
Job function
- IT / Programming
- Retail
- Analyst
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Retail
Location:Bangkok
Website:www.lotuss.com
Founded in:1994
Ranking:4/5
At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues ...
Why join us: “At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People wh ...
Job location: Bueng Kum
Head office: 629/1 Nawamintr Road, Nuanchan, Buengkoom, Bangkok 10230 , Thailand
Benefits
- Overtime pay
- Life Insurance
- Accident Insurance
- Company uniform
- Learning & Development Opportunities
- Health Insurance
- Provident fund
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