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IT Support Analyst

atCP Axtra PCL (Lotus's)
  • Development & Deployment:
  • Adheres to Technology ways of working and processes within the product or service cell
  • Works to agreed delivery timelines to expected quality standards
  • Translates the business requirements into the relevant technical tasks
  • Design, develop, test, deploy and run software for the solution
  • Delivers product code that is easily maintainable and supportable and which minimises risk to run
  • Technical Skills:
  • The skills and expertise to test the code at unit, integration, performance and functional level including implementation scripts
  • Takes responsibility for own development and broadening of technical skills
  • Ability to write quality code in at least two major languages
  • Promotes and proposes new methods and techniques to improve excellence of service.
  • Running the product or service:
  • Skilled in systems and network administration
  • Understands the solution they run including infrastructure and deployment approach
  • Successfully performs root cause analysis to resolve issues
  • Provides cover when required
  • Managing Relationships:
  • Engages regularly with the business representative to ensure that the delivered code adheres to the acceptance criteria
  • Builds positive relationships with teams from dependent' cells
  • Contributes to process improvements and value adds within your product or service
  • Articulately relates technical details to 'business language
  • Qualification:
  • Bachelor Degree or higher in Computer Science, Information Technology or related fields.
  • 3 years' experience in IT operations, IT support, project management, business process development
  • Good communication, problem solving and cross-group collaboration skills
  • Good command of written and spoken English
  • Ability to present ideas in business-friendly and user-friendly language
  • Ability to prioritize, track and manage a large number of divergent tasks and action items
Experience required
  • any or no experience
Only Thai nationals can apply
Salary
  • Negotiable
Job function
  • IT / Programming
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Retail
Location:Bangkok
Website:www.lotuss.com
Founded in:1994
Ranking:4/5

At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and comm ...

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Why join us:

“At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People wh ...

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Head office: 629/1 Nawamintr Road, Nuanchan, Buengkoom, Bangkok 10230 , Thailand
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Benefits

  • Overtime pay
  • Life Insurance
  • Accident Insurance
  • Company uniform
  • Learning & Development Opportunities
  • Health Insurance
  • Provident fund

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