Advanced Info Service PCL. (AIS)
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Quality Assurance and Service Improvement Officer
atAdvanced Info Service PCL. (AIS)Job Summary
- This person will oversee the service quality of 40 Shops by visiting and observing through Quality Management of AIS Shop /AIS By Partner /Telewiz Shop.
- Investigate and follow up on all complaint cases and the Customer Satisfaction Index of the branch.
- Check & compare the service quality of AIS and competitors.
- Check the advertisement and display of all products according to the company guidelines.
- Support the working process of the Digital Agent
- Monitoring and coordinating with the concerned working team about all active platforms such as web digital agent/Google Ads/Facebook of AIS Shop ,Direct sale , Partner
- Responsible for all ticket requests from AIS Shop and Partners
Job Posting Location
Bangkok
Recruiter
Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)
Experience required
- any or no experience
Career level
- Middle Level
Salary
- Negotiable
Job function
- Quality Assurance
- Management
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology whi ...
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคมเพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว AIS เชื่อมันว่าสุขภาวะที่ดีของพนักงานทุกคนเป็นกุญแจที่สำคัญต่อความสำเร็จขององค์กร โครงการ “AIS Health an ...
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance
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