We are looking for various Application Support/ Operation Support positions to support our business. Please consider position details below.

You can apply, our team will get back to you to discuss further regarding these position.

1. Application Support (SAP)

• Responsible for analysis, design, configuration, data migration & support of SAP functional to meet the business requirements.
• Guide the business in utilizing SAP functionality to the best extent possible, and involves review of business processes and system integration challenges.
• Extensive coordination with Business Users Experts in delivering and supporting SAP solutions.
• Leading and running business process requirements gathering sessions as well as system walkthroughs and testing scenarios.
• Prepare detailed functional specifications for development activities and work closely with ABAP team to deliver reports, interfaces, conversions, enhancements, and forms.
• Provide business support for any inquiries or issues related to SAP functional.

Knowledge, Skills & Competencies :

• Bachelor’s Degree or Master’s Degree in Computer Science, Computer Engineering, Software Engineering or related field
• Experience at least 2-3 years of professional working experience for SAP implementation and Support
• Experience in business requirement analysis, business process design, SAP configuration, testing, data migration and user training.
• Must have knowledge in SAP FI/CO, MM or SD modules on SAP S4/HANA
• In-depth knowledge and experience in SAP Configuration, testing and documentation
• Integration knowledge with other SAP modules is an advantage

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1. Application Support (Non-SAP)

• Provide first and second tier support on system and application
• Monitor and maintain system and application to be stability and ready to use
• Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users
• Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA
• Troubleshoot system, network problems, diagnosing and solving software faults
• Configure system and application according to business requirements, debug, troubleshoot, fix configuration and integration issues
• Work collaboratively with user and development team
• Provide improvement for monitoring system and application proactively

Knowledge, Skills & Competencies :

• Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field
• At least 2 years of experience in IT development or System/Application support
• Knowledge in PL/SQL, Shell script, Angular, JAVA, .NET C#, Unix, Windows and Database