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Assistant Director of Marketing Communications

atMarriott International Bangkok
Posting Date Feb 17, 2022
Job Number 22022054
Job Category Sales & Marketing
Location Bangkok Marriott Hotel Sukhumvit, Sukhumvit Soi 57 Sukhumvit Road, Bangkok, Bangkok, Thailand
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.


JOB SUMMARY

Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the sales and marketing or related professional area.

OR

  • 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.


CORE WORK ACTIVITIES

Conducting Daily Marketing Activities that Achieve Department Goals

  • Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
  • Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.
  • Maintains, updates, and manages all web sites.
  • Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
  • Develops brochure and property collateral materials.
  • Participates in all property imaging work (e.g., signage).
  • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
  • Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
  • Ensures consistent marketing message is communicated in all advertising and collateral efforts.
  • Manages marketing budget throughout year.
  • Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
  • Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.
  • Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
  • Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.


Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

  • Evaluates new marketing opportunities for the property.
  • Ensures property is represented on all quality internet sites that have the potential of providing business.
  • Works closely with respective Convention Bureaus and Chambers of Tourism.
  • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
  • Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
  • Develops strategic marketing plan for property, includes group, leisure and local efforts.
  • Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.


Building Successful Relationships that Generate Sales & Marketing Opportunities

  • Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
  • Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
  • Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
  • Works with media buyer to plan and execute advertising.
  • Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
  • Assists property with materials, tracking/analysis and presentations to owners.
  • Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.


Additional Marketing Responsibilities

  • Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
  • Ensures that property is following all corporate marketing guidelines.
  • Approves all invoicing through MarrCom office.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Marketing / Advertising
  • Senior Management
Job type
  • Full-time
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Company overview

Size:500-1000 employees
Industry:Hotels / Hospitality
Location:n/a
Website:marriott.com
Founded in:n/a
Ranking:4/5

Marriott is one of the prime companies in hospitality, Marriott International has 7,600+ hotel properties and 30 top hotel brands. Marriott will help you achieve all your goals and will help you accomplish great things. With opportunities for growing your skills, an environment that shares your e ... Read more

Why join us: Although the pandemic challenged Marriott International over the last year, our mission remains to always keep our service as a priority. Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott will provide ... Read more

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