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Senior IT Support (Ascend Money)

atAscend Group Co., Ltd.

Description

  • Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner
  • Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues
  • Knowledge in MS O365, installation and troubleshooting
  • Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting
  • Ticketing system management experience, managing tickets under SLA.
  • 1st and 2nd tier level support
  • IT Asset Inventory Management
  • IT Purchasing Management experience
  • Keen in learning new technologies.
  • Managing technical documentation / Instruction guide
  • Performs other related duties as assigned


Qualifications

  • Bachelor’s degree in computer science, information technology, or related field
  • Internship period: Minimum to commit 4 months or more
  • Full Time Working Arrangement Internship
  • Ability to identify, research, and resolve technical problems
  • Flexible with change, work well under pressure and in a fast-paced environment
  • Basic knowledge of windows OS and mac OS
  • Self-motivated; work well independently and with a team
  • Strong communication (verbal & written) & customer-service skills
  • Strong work ethic and attention to detail
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • IT / Programming
Job type
  • Full-time
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Company overview

Size:1000-2000 employees
Industry:Information Technology
Location:Bangkok
Website:www.ascendcorp.com
Founded in:2015
Ranking:4.5/5

Ascend Corporation, a spin-off from True Corporation under C.P. Group, is driving digital innovation across Southeast Asia. We’re transforming everyday life with our range of tech-driven services—spanning e-commerce, digital payments, cloud solutions, and more.

Our Key B ...

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Why join us:

Ascend Group isn’t just about digital innovation—we’re creating a vibrant space where you can truly thrive, right in the heart of Bangkok.

Our Workspace

Central Location: Our headquarters spans two floors in t ...

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Head office: AIA Capital Center Building, 18-19 th Floor, 89 Ratchadaphisek Road, Dindaeng, Bangkok 10400
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