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Senior IT Support (Ascend Money)
atAscend Group Co., Ltd.Description
- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner
- Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues
- Knowledge in MS O365, installation and troubleshooting
- Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting
- Ticketing system management experience, managing tickets under SLA.
- 1st and 2nd tier level support
- IT Asset Inventory Management
- IT Purchasing Management experience
- Keen in learning new technologies.
- Managing technical documentation / Instruction guide
- Performs other related duties as assigned
Qualifications
- Bachelor’s degree in computer science, information technology, or related field
- Internship period: Minimum to commit 4 months or more
- Full Time Working Arrangement Internship
- Ability to identify, research, and resolve technical problems
- Flexible with change, work well under pressure and in a fast-paced environment
- Basic knowledge of windows OS and mac OS
- Self-motivated; work well independently and with a team
- Strong communication (verbal & written) & customer-service skills
- Strong work ethic and attention to detail
Experience required
- any or no experience
Salary
- Negotiable
Job function
- IT / Programming
Job type
- Full-time
Company overview
Size:1000-2000 employees
Industry:Information Technology
Location:Bangkok
Website:www.ascendcorp.com
Founded in:2015
Ranking:4.5/5
Ascend Corporation, a spin-off from True Corporation under C.P. Group, is driving digital innovation across Southeast Asia. We’re transforming everyday life with our range of tech-driven services—spanning e-commerce, digital payments, cloud solutions, and more.
Our Key B ...
Read moreWhy join us:
Ascend Group isn’t just about digital innovation—we’re creating a vibrant space where you can truly thrive, right in the heart of Bangkok.
Our Workspace
• Central Location: Our headquarters spans two floors in t ...
Read moreHead office: AIA Capital Center Building, 18-19 th Floor, 89 Ratchadaphisek Road, Dindaeng, Bangkok 10400
Benefits
- Five-day work week
- Annual bonus
- Dental Insurance
- Employee discount
- Health Insurance
- Life Insurance
- Maternity leave
- Provident fund
- Social Security
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