Graduate Analyst - Application Management Services - Thailand
atDeloitte Touche Tohmatsu Jaiyos Co., Ltd.Graduate Analyst - Application Management Services - Thailand
Are you ready to unleash your potential?
Work you’ll do:
- Being the central point of contact between Business/Client IT Team, external vendors and AMS team
- Managing internal and external stakeholder communications
- Ensuring that the system issues are in accordance with the agreed SLAs stated in the contract
- Providing progress and status reports at regular intervals to the client
- Responsible for informing the client, as early as possible, of any impending slippage in the delivery dates and any matters likely to impede the service level of the contract
- Responsible for escalation Management on aging tickets or any issues arises
- Reviewing the solutions proposed by the team personnel before these are presented to the client
- Proposing process improvement by surfacing functions and/or processes and propose how these functions can be fine-tuned and/or redesigned to serve the client’s needs better
- Executing Steering Committee Discussion
Your role as a leader:
- Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte’s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
Requirements:
- Fresh graduate with Bachelor's Degree in any discipline
- Good spoken English and an added advantage if other languages are known
- Good analytical thinking and ability to engage stakeholders
- Pro-active and willing to own task assigned
- Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
- The willingness to work based on clients’ business workdays and office hours and on rotation basis to support any critical or high request after client’s business office hours.
Due to volume of applications, we regret that only shortlisted candidates will be notified.
Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
This role is open to those that possess a valid permit or status to work in Thailand
In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Analyst
Job type
- Full-time
Company overview
Deloitte offers the most in-depth, knowledgeable, and experienced service in our industry. With more than 10,000 individual firms all around the world, DTTL is your best solution for an accounting firm near you. DTTL has made a name for itself with our dedication to you - we offer an unmatched level ... Read more
Why join us: At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, we believe in work-life harmonisation and also offer you a friendly work environment where our people take pride in their achievements, the success of others and the quality of their work. Th ... Read more
Benefits
- Five-day work week