Job Responsibilities

• Understanding and ensuring that business requirements, expectations and opportunities for business are identified, prioritized and represented in strategies, also identify the key success factors, current issues and potential solutions to measure the success of the project/strategies
• Providing technical expertise in assessing IT applications and initiatives to improve and support business processes
• Coordinating and providing solutions for application development throughout the lifecycle to business users, developers, and designer
• Documenting business requirements, test cases, and workflow including configuring systems as application admin (e.g. SAS, In-House application development)
• Managing and projecting the AS-IS process, TO-BE process, business process mapping and impact assessments
• Providing business process, technical and digital transformation knowledge to extend and embed the use of IT solutions to support Gulf’s business, in alignment with IT Strategy roadmap
• Working closely with business users and vendors to ensure the best practice of IT software development in Digital transformation concepts
• Organizing and coordinate tasks and activities performed by the project team to ensure project progress
• Acting as a focal point, managing and coordinating project-related third-party relationships (e.g., offshore providers, Software vendors) from the vendor selection process to roll out the projects
• Performing user acceptance testing to ensure software quality
• Driving, enabling, and managing business change and process reengineering where required and training and training document
• Serving as a single point of contact for some of the assigned applications
• Investigating and resolving application functionality-related issues, provide first-level support, troubleshoot and identify modifications needed to meet business processes

Job Qaulifications

• Bachelor’s degree in information technology, computer science, engineering, IT or a related field from Prominent universities
• Minimum of 5 years of hands-on experience in business analyst, system analyst, project management
• Minimum of 2 years of hands-on experience in software development and database inquiry (SQL)
• Flexible, creative, and up to date in the Technology movement to create business solutions
• Able to multi-task and prioritize workload supporting multiple projects
• Creativity, problem solving skills, negotiation and systematic thinking
• Fluent in English both written and verbal (Minimum 750 TOEIC score)
• Goal–Oriented, Unity, Learning, Flexible