Skills:

Microsoft Office, Excel

Job type:

Full-time

• 스탁룸을 포함한 부티크에서 월별 재고 수량 확인 과정에 참여.
• 제품 입고 후 품질 점검 실시.
• 스탁 이동 및 포장 업무 보조.
• 제품 배송 및 반품 업무 지원.
• 제품 관련 전화 문의 응대.
• 여러분을 위한 동기부여 요소 꼼꼼한 업무 처리 능력과 뛰어난 정리 정돈 능력.
• 협업률이 높고 업무 속도가 빠른 환경에서 근무.
• 다양한 방면에서 배우고 발전할 기회.
• 팀에 합류하는 데 유리한 특징 뛰어난 의사소통 능력.
• 꼼꼼한 성격 및 세심한 주의력.
• 처리 속도가 빠르고 협업성이 강한 업무 방식.
• Microsoft Office 애플리케이션 (Excel 활용 가능자).

Experience:

8 years required

Skills:

Compliance, Safety Management, Risk Management, English

Job type:

Full-time

• Collaborate with the regional H&S team to design and execute strategic health, safety and wellbeing plans, programs, and standard operating procedures (SOPs), with a focus on promoting awareness and fostering a strong H&S culture in Thailand.
• Provide expert consultation and technical support to guarantee the effective application of H&S priorities throughout all Thailand-based operations.
• Lead and manage H&S initiatives, training programs, and compliance activities in accordance with regional standards and local regulations specific to Thailand.
• Assess and address any gaps in H&S compliance, ensuring alignment with both local laws and regional H&S standards across business operations in Thailand.
• Mentor and support H&S Committee Members, Safety Officers, First Aiders, and Emergency Responders, building their competence in addressing H&S issues and reinforcing a culture of safety.
• Identify and assess potential H&S hazards in retail locations, distribution centers, events, and other company facilities across Thailand.
• Develop and execute risk mitigation strategies that comply with local legislative requirements while aligning with regional H&S standards.
• Partner with regional and local stakeholders to manage emergency response protocols, ensuring employee preparedness through drills and awareness initiatives.
• Develop and implement Health & Wellbeing programs that focus on managing and mitigating occupational health hazards and promote mental wellness to support employees' overall wellbeing.
• Contribute to the ISO 45001 certification process by developing procedures, conducting internal audits, and leading the certification journey.
• Manage and oversee H&S programs, projects, and activities, ensuring they stay within budget and align with Thailand s operational goals.
• Oversee the reporting and investigation of H&S incidents, conduct root cause analyses, and track the implementation of corrective actions.
• Serve as the primary point of contact for all H&S-related matters in Thailand, liaising with internal teams, vendors, regulatory bodies, and external partners.
• What you will bring Bachelor's degree in occupational health & safety management or related field.
• At least 8 years of experience in H&S management, preferably within large organizations with multiple locations throughout Thailand, retail business will be advantageous.
• Certified or registered as a Safety Officer at the Professional Level with the Thailand Department of Labor Protection and Welfare.
• Proven experience in designing, implementing, and managing H&S strategies, systems, and programs, as well as leading H&S Committees to strengthen safety practices and foster a positive safety culture.
• In-depth knowledge of Thailand H&S legislation, ISO 45001 standards, and H&S management systems and ability to apply requirements practically and resourcefully.
• Adept at driving H&S performance, highly skilled in analyzing and advising on H&S and risk management matters, working collaboratively with stakeholders to tackle complex challenges to promote a safety-first culture.
• Demonstrated flexibility and initiative, with a strong capacity to work independently and adapt swiftly to evolving business needs while meeting tight deadlines.
• Proficient in planning, time management, problem-solving, and decision-making, with the ability to prioritize tasks and manage competing demands.
• Excellent communicator, with proven influencing capabilities and a solid background in change management. Fluency in both English and Thai.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Skills:

English, Mandarin

Job type:

Full-time

• Communicates the importance of image to the boutique team, and sets a good example.
• Swiftly spots and effectively corrects and explains to the boutique team on lapses of images to prevent future recurrences.
• Conducts or appoint senior boutique staff members to conduct daily checks to ensure that window and in-boutique displays consistently reflect the essence of the seasonal line and are in accordance with the Chanel image.
• Ensures or appoints senior boutique staff members to ensure that the boutique environment is always in optimum condition from cleanliness to maintenance of furniture, fixtures and décor including the professional image of team members.
• Manage and inspire the Boutique team Manages and inspires Fashion Advisors by being a role model, taking a close interest in his/her direct reports well-being, and actively participating in their professional development.
• Formulates performance management objectives and appraises the Fashion Advisors, with frequent informal interactions to identify individual strengths and/or weaknesses and develop action plans to build individual strengths and/or address individual needs.
• Deftly adapts management and communication styles in dealing with different boutique team members to achieve maximum results. Acts differently as mentor, coach, counselor depending on circumstances.
• Partners with Training team and Field Trainers by following up after training sessions with team members to ensure proficiency in product knowledge and sales techniques.
• Build a Client-centric Boutique team Supports the team in developing and executing a client-centric culture among the boutique team that emphasizes on client engagement and on building long lasting relationships with them.
• Sets high standards in all aspects of customer service and motivates the boutique team to achieve these standards via: Effective handling of feedback.
• Adhering to exchange and return guidelines.
• Capturing and keeping up-to-date data of each client.
• Assists in inculcating a positive mindset towards returns and exchanges. Understands in general the customer s needs and expectations, and drives the boutique team members to fulfill these needs and expectations.
• Properly manage Merchandise & Inventory Directs or appoints senior boutique team members to direct daily opening and closing inventory count to ensure no inventory losses. Discrepancies, if they arise, must be reported in a timely manner as determined by the Retail Operation Manager.
• Supervises the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently to facilitate Front of House activities.
• Conducts or appoints senior boutique team member to conduct regular cycle count of inventories; personally, conducts the annual full inventory count.
• Adheres to Company guidelines to ensure that proper controls are instituted to prevent stock losses, pilferage, or damage. Monitor and perform spot checks to ensure that these controls are being followed.
• Effectively manage day-to-day Operations Rotates with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor.
• Designs and reviews roster to maximize staff strength in accordance to traffic demands and trading patterns.
• Ensures all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.
• Ensures daily sales and appropriate paperwork is accurately completed.
• Ensures daily and monthly sales targets are achieved for the store.
• Provides qualitative information on customer trends / demands, competitor activity and merchandise movement to Fashion Management on a regular basis.
• Attends to all day-to-day Operations issues promptly and astutely, seeking direction and guidance from the GM Fashion as needed.
• Qualifications Minimum 3-year experience in managing a team of no less than 10 members.
• Fluent in English and Thai, Mandarin a plus.
• Knowledge of Store operations management.
• Experience in Luxury Fashion is a strong advantage.
• Effectively manage day-to-day Operations.
• Leadership and Management skill.
• Passion for luxury fashion, strive for excellence and eye for details.
• Good analytical skills.
• Able to understand and synthesize business and market intelligence.
• Develop clear and challenging but achievable goals and maintain commitment to goals even in difficult situations.
• Able to withstand retail working hours and work on weekends and public holidays.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL

Job type:

Full-time

• Define, implement, and monitor client engagement strategies and initiatives, in collaboration with boutique management, to retain and grow the client base.
• Work closely with the Boutique Team and Private Clients Manager to identify clients with the potential to groom into top clients and define their engagement journey.
• Analyse and act upon client insights to develop and adjust our clienteling plan, with buy-in from key stakeholders at boutique and office level.
• Support and nurture meaningful client relationships to achieve a deeper understanding and connection to Chanel.
• Be responsible for the client engagement budget and be proactive in proposing cost-efficient alternatives, whilst maintaining key objectives and brand gesture.
• Manage and develop the Boutique Client Engagement team through training and collaboration with HR and promote a talent pipeline.
• Foster client knowledge and clienteling habits in each boutique, as well as strengthen the connection between the boutiques and office.
• You are energised by Collaborating cross-functionally in a fast-paced retail environment.
• Navigating complexity and various stakeholders in a dynamic environment.
• Engaging in projects that challenge and expand your skills.
• Developing a client-focused and high-performing team.
• What you will bring Comfortable being client-facing, with the ability to hold engaging and meaningful conversations, as well as being culturally aware and having worldly knowledge.
• Experienced in building authentic relationships built on trust with both clients and internal and external stakeholders.
• Client orientated, with a passion to deliver exceptional experiences and services to our clients.
• A team player with a collaborative style of working and high level of empathy.
• Strong analytical skills and a strategic thinker.
• Experienced in managing a team.
• Background in luxury retail is preferred.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
• Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring At least 3 years experience in Customer Relation Management (CRM)/ Customer Experience Management (CEM).
• Experience in Luxury Fashion is a strong advantage.
• Proven track record of effective implementation of a client engagement strategy.
• Excellent communication in both Thai and English, able to adapt communication style to suit with different audiences.
• Deep interest in building client relationships with service-oriented mindset.
• Passion for luxury fashion, strive for excellence with constant drive for innovation and eye for details.
• Well groomed, with a pleasant and dynamic personality.
• Able to withstand retail working hours and work on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.