Experience:

5 years required

Skills:

DevOps, Automation, Compliance

Job type:

Full-time

• Lead platform engineering and IT operations to design, develop, and operate high-quality, scalable, resilient solutions to drive business outcomes for Chubb Life TH.
• Define and evolve the technology vision, target architecture, and technical roadmaps for digital channels, distribution, customer servicing, core systems, and integration.
• Set and uphold a high talent bar for engineering, including interviewing and qualification standards, and effective onboarding for new team members.
• Lead and mentor world class software engineering teams, set engineering practices including development and use of AI in the SDLC, testing, observability, and CI/CD, ensuring quality is built into the end to end process.
• Provide hands-on technical leadership through design reviews, architecture decisions, and occasional deep dives into complex engineering challenges.
• Champion modern engineering practices (e.g., Agile, DevOps, automation) and a culture of experimentation, innovation, and continuous learning.
• Build, coach, and retain a high-performing engineering organization, developing leaders in engineering, QA, product management, and business analysis at all levels.
• Improve reliability, performance, incident response, and operational efficiency across critical platforms with modern IT ops practices (e.g., DevOps, SRE).
• Synthesize practical solutions in a mixed modern/legacy/regulated environment, balancing speed and innovation with stability, risk, and compliance..
• Platform and Business Stakeholder Management.
• Own the end-to-end lifecycle of Thailand Life s technology platforms. Meet the needs of customers, agents, and internal users through continuous improvement and high-quality, intuitive user experiences.
• Partner with the COO and business leaders, including Agency, Partnerships, Product, Customer, and other key business functions to align technology strategy, roadmaps, and delivery plans with business goals and regulatory constraints.
• Translate desired business outcomes into prioritized portfolios of initiatives, balancing innovation, risk reduction, and operational excellence.
• Lead digital transformation and innovation initiatives that deliver measurable improvements in growth, productivity, and customer experience.
• Manage key technology vendors and partners, ensuring performance against SLAs, continuity of service, and alignment with Chubb s strategic directions.
• Operate effectively within a matrix organization, collaborating with the Group CTO, CIO, and regional technology teams to leverage global platforms, standards, and capabilities while meeting local needs.
• Communicate technology strategy, progress, risks, and engineering trade-offs clearly to executive management and other stakeholders..
• Governance, Compliance, and Security.
• Ensure technology services comply with regulations, audit requirements, Chubb Group policies, and industry standards, taking full ownership of information security, cybersecurity posture, and data protection.
• Work within - as well as constructively influence - global technology governance processes (e.g., architecture review, change management, incidents, procurement and vendor risk management) to create positive technology and business outcomes.
• Oversee IT budgets, financial plans, and investment business cases, ensuring cost transparency and clear value realization from technology investments.
• Ensure business continuity and disaster recovery capabilities for critical systems are in place and tested.
• 10+ years experience in the engineering of platform solutions and managing related initiatives in complex, multi geography/business line environments.
• At least 5 years in senior technology leadership (e.g., Head of Engineering, CTO, CIO, or equivalent), preferably with experience in a regulated industry.
• Strong technical foundation with recent hands on software development (e.g., writing/reviewing code, designing systems) and the ability to engage deeply with engineers on architecture and implementation decisions.
• Hands on experience deploying and operating applications on cloud platforms (AWS, Azure, or GCP), including monitoring, scaling, and incident response.
• Practical experience with containerization and orchestration, and strong familiarity with Linux server fundamentals (e.g., processes, networking, storage, security).
• Proven experience across a wide range of technologies (operating systems, programming languages, cloud platforms, databases, integrations), and tooling, including the use of AI in the software development lifecycle.
• Experience in Insurance or Financial Services is strongly preferred.
• Tertiary qualifications in Engineering, Computer Science, or Business/Finance; equivalent skills and experience will also be considered for strong candidates.
• Demonstrated intellectual curiosity and learning agility, with a track record of quickly mastering new technologies and domains.
• Candidates will be asked to present a technical portfolio (e.g., architecture/design artefacts, code samples, contributions to products or platforms) and walk through systems design and trade off decisions as part of the selection process.
• Role Competencies.
• Technical Acumen: Deep technology foundation in modern software engineering and platforms. Able to positively guide technical discussions, solution and architecture design, and operations decisions. Can explain technical concepts in clear, business relevant language to both engineers and executives, and challenge proposals with credible, hands on insight.
• Strategic Focus: Brings a long term perspective to shape technology strategy, architecture, and platform evolution to support current and future business models. Communicates this strategy clearly to senior leaders and teams.
• Business Acumen: Applies technical expertise and domain knowledge to real business problems, balancing growth, efficiency, customer experience, and risk. Understands how technology decisions affect P&L, regulatory obligations, and operations, and can articulate these trade offs to business stakeholders.
• Ownership: Takes full accountability for technology outcomes, including engineering quality, platform reliability, security posture, delivery timelines, and business impact.
• Influence: Operates effectively in a matrix organization with multiple reporting lines, using data, clear narratives, and technical credibility to influence executives, peers, and teams. Builds coalitions across Group, regional, and local stakeholders to move complex initiatives forward without always relying on formal authority.
• Execution: Drives disciplined execution of complex, cross functional technology programs, from concept through deployment and operations. Uses clear goals, measurable outcomes, and regular communication of progress, risks, and trade offs to ensure commitments are delivered.
• Inclusive Team Leadership: Fosters high collaboration within the technology organization and across Chubb, acting as One Chubb. Builds multi disciplinary teams and creates an environment where different perspectives are integrated.
• Leadership: Sets an ethical example and is as a role model for Chub values, even under pressure and ambiguity. Communicates candidly/constructively, makes difficult decisions visible and understandable to executives, peers, and teams.

Experience:

2 years required

Skills:

Market Analysis, Negotiation, English

Job type:

Full-time

• Drive sales and revenue growth through market analysis and strategic initiatives.
• Own P&L for assigned portfolio; monitor performance, costs, and profitability, recommending improvements as needed.
• Collaborate with analytics to segment customers and launch retention/conservation campaigns.
• Develop and execute annual campaign plans, including launches, cross-sell, and add-on initiatives.
• Guide and prioritize improvement actions for business results.
• Oversee DM team and campaign portfolio, identifying new opportunities.
• Analyze reports and data, providing actionable feedback.
• Support internal and external negotiations.
• Project ManagementLead project briefings and negotiations with internal teams and external partners (e.g., regulators, sponsors, vendors).
• Manage end-to-end campaign/project delivery within timelines.
• Provide guidance and make decisions on campaign implementation.
• Ensure list management aligns with sponsor agreements.
• Handle partner requests and customer complaints.
• Perform other duties as assigned.
• Bachelor s or Master s degree in Business Management, Marketing, or related field.
• Strong verbal and written communication skills in both native language and English.
• Minimum 2 years experience in Key Account Management.
• Proven success in institutional selling (insurance or telemarketing preferred).
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Excellent interpersonal, presentation, and negotiation skills.
• Strong leadership and team management abilities.
• Logical thinker, able to challenge the status quo.
• Able to work independently, handle pressure, and manage multiple tasks.

Experience:

5 years required

Skills:

Product Development, Product Design, Legal, English

Job type:

Full-time

• Develop and execute product development strategies including plan and timeline aligned with the company s target and goals.
• Analyze market trends, customer needs, competitor products to identify opportunities for new products or on-shelf product improvement.
• Initiate new product and prepare policy wording to obtain recommendations and approvals with relevant team and product committee governance.
• Own end-to-end product development process until product submission to OIC including product initiative, product concept, selling points, product competition product design, claim trigger, recommended distribution channels, underwriting guideline and policy wording.
• Coordinate with legal and compliance teams to ensure all products meet regulatory requirements.
• Manage the product development process to ensure that the product is successfully launched, and any product related issues are resolved within appropriate timeframe including monitor the new product that is matched with customer segment.
• Collaborate with business teams to understand customer journey and target segment to create new product packages or revamp existing product packages.
• Contribute to the improvement of customer centric and update market trend by working with research team on product design.
• Prepare and support other teams on product proposal, sale script, and policy documents.
• Present product concepts and details to business partners and related team.
• Provide suggestion and support team members on product development plan.
• Any other duties as assigned.
• Bachelor s degree in Actuarial Sciences, Statistics, Marketing or a related field.
• 5-7 years of experience in product development or product marketing within non life insurance industry.
• Strong understanding of non life insurance products, insurance regulations, and market trends.
• Proficient in data analysis, market research and strategic planning.
• Comfortable and effective in verbal and written communication in native language and in English.
• Excellent project management, creative problem-solving skills and organizational skills.
• Effective communication and presentation skills.
• Ability to lead cross-functional teams and manage multiple projects simultaneously.
• Service Mind to working with partner and other department.
• High level of interpersonal skills at multiple levels.

Experience:

5 years required

Skills:

Statistics, Product Development, Product Design, English

Job type:

Full-time

• Perform Consumer lines product filing - Accidental and Health products and IPL products.
• Collaborate with PD and related team to prepare policy provision ensuring compliance with all regulatory requirements for product filing.
• Collaborate with Actuarial and UW team to prepare the insurance premium rate book for filing and get approval from OIC.
• Present the product to the Product governance committee for internal approval.
• Assist in the Product governance committee process and coordinate with all stakeholders.
• Submit to the OIC for an approval policy provision, premium rate or any documents related to the company's products.
• Support related department for new products and existing products as needed.
• Perform other assignment and ad hoc tasks assigned by immediate manager in order to meet business requirement.
• Collaborate with internal & external stakeholders on product approval and implementation,.
• Bachelor s degree or higher in Actuarial, Insurance, Statistics, Mathematics, or related field.
• At least 5 years of experience in product development and product regulatory filing in insurance business.
• Good command of written and spoken English.
• Strong understanding in insurance product design including coverages and their dynamics with the pricing.
• Experience in contacting and filing for product approval from the OIC is preferable.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Attention to detail and strong analytical skills including mathematics and statistical concepts to review documents and ensure accuracy.
• Good written and verbal communication skills, with the ability to effectively communicate across teams and with regulatory authorities.
• Good planning and organizing skills.

Experience:

5 years required

Skills:

Internal Audit, Product Development, Negotiation, English

Job type:

Full-time

• Review and approve new A&H business within your authority. Escalate larger cases as needed and ensure all underwriting meets company and audit standards.
• Set and communicate clear underwriting policies, procedures, and quality standards for the team.
• Work closely with sales and marketing to renew accounts, launch campaigns, and develop new products that meet market needs.
• Oversee loss control, quality control, pricing, catastrophe management, and portfolio planning to drive profitability.
• Mentor and train underwriters, fostering technical skills and customer focus.
• Ensure smooth information flow with Finance, Claims, and other departments.
• Help launch and maintain products, including rating, form development, regulatory filings, and marketing coordination.
• Bachelor s Degree in insurance or related fields (master s degree preferred).
• Solid proficiency of underwriting and insurance industry theories and practice.
• Minimum 5 years of experience in A&H underwriting.
• Minimum 7 years of experience in insurance industry.
• Comfortable and effective in verbal and written communications in English.
• High level of interpersonal and negotiation skills at multiple levels.
• Experience working within a profit center environment with a mid-size to large.
• multinational company.
• Able to team lead and provide excellent leadership to the department to drive results.
• Ability to work in a fast-paced growth environment and multi-task, also under.
• pressure.
• Advanced excel skill and actuarial knowledge / background is plus.

Experience:

7 years required

Skills:

Research, Problem Solving, English

Job type:

Full-time

• Develop product strategy to drive our value proposition, and that is aligned with our Brand promise.
• Manage the research consultant to get insight of customer and consumer market.
• Lead the development of new product prototype, and ensure that new product idea has been properly tested to the consumer, and all consumer feedbacks are considered during the development phase.
• Manage the product development process to ensure that the product is successfully launched, and any product related issues are resolved within appropriate timeframe.
• Understand the key value drivers of product profitability, and manage product portfolio to ensure that the product maintains appropriate level of profitability to the organization.
• Work closely with Actuary and RO team to develop product package and pricing, as well as lead the development of policy wording by coordinating with internal parties including Actuary, and Operations.
• Work closely with all distribution channels to ensure that new product development is fully communicated of the development status, selling points, product competition, and recommended distribution channels.
• Work closely with BD and ARM team in developing product planning for existing products of BPs.
• Own the whole relationship with value-added service providers starting from selection, management, and maintenance of the relationships to get the high quality and best deal on any selected services.
• Build and lead a high performing internal product development team.
• Lead the drive for passion in building product innovation that supports the company mission.
• Create environment that fosters innovation and collaboration with Customer Experience team to create product experience roadmap.
• Contribute to the improvement of customer experience by working with Customer Experience team on experience design,.
• Business Projections: responsible for the planning process from the actuarial perspective, e.g. build-up a sales/production model, planning results with new business and in force, scenario testing.
• Experience studies: responsible for experience studies such as lapse, mortality, expense studies.
• Insurance product awareness.
• Solid experience in directing a creative product development team, combining process management with the nurturing of creative environment that encourages new ideas and innovation.
• Demonstrate experience managing full product development lifecycle, including product briefing, conceptual development, pricing, and product development.
• Strong blend of analytical, organizational, planning, decision-making and creative problem solving skills.
• Insurance and healthcare experience considered a plus.
• Bachelor s Degree in business field.
• Degree or appropriate professional qualification, with at least 7 years of experience in Life or A&H Insurance business, including at least 5 years leading a team.
• Professional knowledge: Insurance knowledge; actuarial principles; product knowledge; an understanding of capital, profit, value measures and drivers; policy contract terms & conditions.
• Languages capability: Good command of English (both spoken and written).

Experience:

7 years required

Skills:

Risk Management, Product Development, Finance

Job type:

Full-time

• Review and approve complex or high-value residential insurance applications within delegated authority.
• Support a wide range of sales channels: agents, brokers, banks, direct sales etc.
• Ensure compliance with company guidelines and regulatory requirements for residential property insurance.
• Assist in developing and implementing residential underwriting policies, procedures, and best practices..
• Collaborate with claims, sales, and risk management teams to resolve issues and improve processes.
• Analyze market trends and contribute to residential product development and pricing strategies.
• Handle escalated cases and resolve complex residential underwriting issues.
• Prepare reports and present findings to senior management.
• Bachelor s degree in business, finance, insurance, or related field.
• 4 to 7 years of relevant experience.
• Strong analytical, decision-making, and problem-solving skills specific to residential property risks.
• Excellent communication and interpersonal abilities.
• Proficiency with underwriting software and Microsoft Office Suite.
• Professional certifications (e.g., CPCU, AU, or equivalent) are a plus.

Experience:

5 years required

Skills:

Legal, Corporate Law, Contracts, English

Job type:

Full-time

• Provide legal advice on contract interpretation, corporate matters, and regulatory compliance to support business operations.
• Draft, review, and negotiate commercial agreements and legal documents (Thai and English) to ensure alignment with the Company s interests.
• Work closely with internal stakeholders to deliver practical and timely legal solutions.
• Support Company Secretary functions, including preparation of Board of Directors and Shareholders meetings.
• Assist in preparing agendas, meeting materials, and minutes, and ensure proper maintenance of corporate records.
• Support the implementation of corporate governance practices in line with regulatory requirements.
• Coordinate and support end-to-end legal disputes, alternative dispute resolution, and litigation processes.
• Liaise with external counsel and internal stakeholders to ensure effective case management and timely updates.
• Coordinate with government authorities and regulators on legal matters, including company registration, licensing, and regulatory filings.
• Monitor legal and regulatory developments and provide updates on potential impacts to the business.
• Maintain proper legal documentation and correspondence in accordance with internal policies and regulatory requirements.
• Support legal document lifecycle management, including contract filing, tracking, and retrieval systems.
• Support the development and implementation of legal and compliance programs to ensure adherence to applicable laws and regulations.
• Collaborate with internal teams, external counsel, and regulators to address legal matters and support business objectives.
• Provide legal guidance and support to internal stakeholders where required.
• Support the Chief Legal and Compliance Officer in managing day-to-day legal activities and team coordination.
• Contribute to knowledge sharing and continuous improvement within the Legal function.
• Perform other duties and responsibilities as assigned by the Chief Legal and Compliance Officer from time to time.
• Specification & Certificate require:Bachelor s Degree or higher in Law (LL.B. / LL.M.) from a reputable university.
• 10+ years of progressive experience in corporate law, commercial contracts, and compliance, either from a top-tier law firm, a multinational corporation, or a publicly listed company.
• 3-5 years of proven experience in a managerial or leadership role, with a track record of successfully mentoring and developing teams.
• Direct experience handling Company Secretary duties and managing Board of Directors/Shareholders meetings.
• Solid background in the Insurance or similarly highly regulated industries is strongly preferred.
• Lawyer license.
• Competency require (Knowledge, Skills, Attribute)Fluent in both Thai and English (speaking, reading, and writing). Must possess the ability to draft, review, and negotiate complex legal documents in English at a highly proficient level.
• Ability to balance legal risks with commercial objectives. Must be a proactive problemsolver rather than just a legal gatekeeper.
• Excellent communication and interpersonal skills, with the executive presence necessary to advise C-suite executives, Board Members, and external regulators confidently.
• Able to work independently and as a team with cross-functional departments.
• Can Do attitude, service mind, analytical skill, self-motivated and result oriented with good interpersonal skill.
• Ability to handle high-pressure situations, manage disputes calmly, and adapt to shifting regulatory landscapes.
• Computer literacy.

Skills:

Accounting, Budgeting, CPA, English

Job type:

Full-time

• Lead reporting and accounting teams.
• Lead the full accounting cycle: month-end, quarter-end, and year-end closing processes.
• Prepare and review financial statements in compliance with TFRS4/IFRS 17/USGAAP, OIC, and other regulatory requirements in Thailand.
• Ensure accuracy, completeness, and timeliness of all financial reporting.
• Drive improvements in financial reporting systems, tools, and automation.
• Regulatory Compliance & Controls.
• Maintain compliance with local accounting standards, OIC, and tax laws.
• Design and implement robust internal control frameworks and governance practices.
• Work closely with external and internal auditors during statutory and regulatory audits.
• Additional Duties.
• Support FP&A team to provide date ub business planning and strategy.
• Lead and mentor the accounting and reporting team, promoting professional development.
• Engage with cross-functional teams (e.g., actuarial, underwriting, claims, reinsurance) to support accurate financial results.
• Support FP&A and tax team in budgeting, forecasting, tax planning, and performance reporting.
• Manage relationships with regulatory bodies, auditors, and other stakeholders.
• Support ad-hoc financial projects and strategic initiatives as needed.
• Bachelor's degree in Accounting; CPA qualification and got big audit firms background strongly preferred.
• Minimum 8-10 years of progressive experience in accounting, financial reporting, and audit preferably within the insurance sector or other regulated financial industries.
• Strong understanding of TFRS/IFRS/USGAAP, especially IFRS 17 for insurance contracts.
• Proven leadership, analytical, and stakeholder management skills.
• Excellent communication skills in both Thai and English.
• Experience implementing financial controls, reporting improvements, and process automation.
• System knowledge (Core System and GL).
• Interpersonal skills.

Skills:

IC License, IP License, CFP, English

Job type:

Full-time

• Develop Unit Linked capability of agents through agency leader development, curriculum, sales tools this includes: TTT, certified agents, investment workshops, UL training schedules, trainer resource and budget control.
• To liaise with agency channels to create Unit Linked sales training and provide appropriate academic support.
• Work closely with other agency functions and/or external organization to ensure the provided programs are align and support business strategy..
• Develop curriculum based on the company requirements.
• Monthly meetings with CASO and working team with detailed actions on requirements.
• Design new curriculum for agency forces to come up with new initiative for driving sustainable growth..
• Provide comprehensive training to support key strategies of the company ( i.e. product knowledge, sales skills, and management program).
• Plan and execute training schedules, manage training resource and allocated budget.
• Evaluate the courses to feedback for curriculum development..
• Plan and execute training events for agents in the upcountry and to ensure that the roadshow support sales strategy.
• Support agents and agency leaders to work efficiently and keep up for high quality performance.
• Support agency channel s activities and other activities related to company, regional office, or global office.
• Support Chubb s financial planner and full-time agent development program aka Champion Hubb program.
• Other assignments.
• Bachelor s degree or higher in Education, Business Administration, Learning Technology, HRD or related field.
• Experience in conduct training and curriculum development, especially in IC license and Unit Linked product.
• Have IC license or IP license, the professional financial planning certificates (i.e. CFP, AFTP, FChFP or AChFP) are preferable.
• Preferable experience working for life insurance company in agency channel but not always necessary.
• Good command in English..
• Competency require (Knowledge, Skills, Attribute).
• Excellent communication / presentation / public speaking / problem solving and people management skill.
• Be able to perform multi-tasking and prioritizing.
• Eager to learn and adopt new approach to achieve the company s goals.
• Ability to work independently.
• Positive attitude.

Experience:

12 years required

Skills:

Accounting, CPA, Contracts, English

Job type:

Full-time

• Oversee financial reporting & accounting function including preparation of monthly, quarterly, and annual financial statements in accordance with TFRS / USGAAP and insurance regulatory requirements (e.g. OIC).
• Ensure timely and accurate submission of reports to regulators.
• Manage audit processes (internal and external) and coordinate with auditors.
• Maintain strong internal controls and ensure compliance with corporate governance policies.
• Taxation.
• Oversee taxation function including preparation and submission of all corporate tax matters including CIT, VAT, withholding tax and specific insurance-related raxes.
• Ensure accurate and timely tax filings and payments in compliance with Thai Revenue Department requirements.
• Handle tax audits and inquiries.
• Account Payable, Treasury, and Investment.
• Oversee AP / Treasury / Investment functions including.
• Payment process, payment authorization and control.
• Cash flow, liquidity and banking relationships.
• Investment, related accounting and reporting.
• Additional Duties.
• Lead and develop teams.
• Drive process improvements, automation, and system setup/enhancement.
• Partnering with internal and external stakeholders.
• Bachelor's degree in Accounting; CPA qualification and big audit firms background strongly preferred.
• 8-12+ years of progressive experience in accounting, financial reporting, and audit preferably within the insurance sector or other regulated financial industries.
• Strong understanding of TFRS/IFRS/USGAAP, especially IFRS 17 for insurance contracts.
• Proven leadership, analytical, and stakeholder management skills.
• Excellent communication skills in both Thai and English.
• Experience implementing financial controls, reporting improvements, and process automation.
• System knowledge (Core System and GL).
• Interpersonal skills.

Skills:

Scrum

Job type:

Full-time

• Capture detailed requirements from business users and stakeholders.
• Document these requirements into User stories and/or Business Specifications for review & approval by business customers.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Provide on-site support and management of User Acceptance Testing.
• Support Testing processes (both IT & business testing).
• Work with users to establish best practice principles.
• Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.
• Experience working within clearly structured frameworks and approach to analysis.
• Exposure or knowledge of User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents.
• Passion for analysis and awareness for best-in-class practices.
• Problem solver with a curious mindset.
• Exposure of knowledge in business analysis tools and techniques (Including Agile, Scrum, Kanban).
• Strong relationship builder and engaging facilitator skill set.
• Confident stakeholder management skills.
• Process and requirements engineer, resolver of ambiguity and conflicts.
• Clear and concise communicator, understands and adapts to the audience.
• Influential knowledgeable and decisive.
• Experience with Web technologies.

Job type:

Full-time

to adjust the jd before posting.

Experience:

8 years required

Job type:

Full-time

• Minimum of 8 years in a Senior Business Partnering role.
• Extensive experience in HR, with a focus on strategic partnership roles.
• Well-developed personnel management skills and strong organisational skills. Computer literate.
• Good communication and interpersonal skills, capable of dealing with all levels.
• Ability to influence and build relationships with stakeholders at all levels.
• Good knowledge of HR industrial information.

Skills:

Product Development, Finance, Accounting, English

Job type:

Full-time

• Assist the Company s CP, CFO and Executive Committee to develop risk reporting systems/procedures and communicate risk management policies, risk appetite and risk limits.
• Develop, maintain and continually assess the risk management framework.
• Develop risk mitigation strategies for the life segment critical risks in Risk register.
• Establish, communicate and facilitate the use of appropriate risk management methodologies, tools and techniques.
• Organize and manage the risk committee.
• Liaise with the Global Risk team for enterprise-wide risk assessments and monitoring key risks across the region.
• Provides an independent view regarding proposed business plans and business transactions.
• Represent the Company to external constituents such as regulators and/or outside company directors.
• Financial Risk.
• Oversee the development of programs to measure and monitor risk related to (but not limited to) ORSA, ALM, product development, capital management.
• Set risk tolerances, asset allocation, and liability structure based on Chubb Life s risk appetite and regulatory requirements.
• Conduct stress testing and scenario analysis to evaluate the impact of potential adverse events and accumulation of risk exposures, assigning actions to relevant Chubb Life committees.
• Establish strategies and drive execution of programs to mitigate financial risk, including reinsurance.
• Ensure compliance with all regulatory requirements related to ALM.
• Monitor and report on risks and regulatory environment to enable sound and strategic decision making.
• Monitor industry best practices and emerging trends in ALM to enhance the effectiveness and efficiency of risk management processes. Identify opportunities for process improvement and implementing them.
• Operational Risk.
• This role requires close collaboration with the Compliance team to ensure all operational risk management activities align with regulatory requirements and internal policies.
• Act as a liaison between Operational Risk and Compliance to identify, assess, and address compliance risks within business processes.
• Stay updated on regulatory changes and work with Compliance to integrate new requirements into the risk management framework.
• Develop and implement a comprehensive risk management framework for the company's financial operations.
• Establish systems and processes to monitor and measure operational risks on an ongoing basis. This includes tracking and reporting key risk metrics, incidents, and emerging trends to senior management, risk committees, and relevant stakeholders.
• Evaluate and review current business processes to identify potential operational risks and areas of improvement. Engage and collaborate with business units to develop and implement risk mitigation plans and process enhancements.
• Define and lead the enterprise-wide risk management vision, framework, and governance model, ensuring alignment with the company s long-term strategic objectives, capital plan, and regulatory requirements for the life insurance industry.
• Establish a comprehensive Risk Appetite Framework (RAF) in collaboration with the Board Risk Committee and the CEO, ensuring that business decisions, pricing, underwriting, investment strategies, and product development remain within approved risk tolerances.
• Champion a risk-aware culture across all levels of the organization by integrating risk considerations into strategic planning, business performance reviews, incentive structures, and operational processes.
• Leadership.
• Develop and implement a strategic vision for financial risk management within the organization.
• Build and maintain relationships with internal stakeholders, including senior management, department heads, Global Risk, and employees, to promote risk awareness, communication, and collaboration.
• Provide guidance, support, and training to foster a culture of risk management excellence and continuous improvement.
• Bachelor's or Business Degree in Finance, Actuarial Sciences and Professional qualification (e.g. in accounting, actuarial, risk management of business management).
• 10 years+ relevant experience in Life Insurance industry.
• Competency required (Knowledge, Skills, Attribute).
• Detailed understanding of the industry practices, systems and processes.
• Sound understanding of ALM risk principles.
• Ability to demonstrate high degree of credibility and influence among senior stakeholders.
• Previous experience working in a multi- national environment in APAC.
• Fluency in English, other Asian languages would be advantageous.
• Good communication and negotiation skills.
• Ability to work with diverse group of stakeholders, both internal and external.
• Flexibility to work within multiple time zones and a highly matrixed environment.
• Broad understanding of A&H, par Insurance products and practice.
• Highly analytical with the ability to interpret large volumes of data.
• Ability to interpret financial information.

Skills:

Industry trends, Project Management

Job type:

Full-time

• Develop and lead change management strategies and methodologies for the successful execution of various projects and initiatives.
• Collaborate with senior management to create and implement change management plans, ensuring clear communication and understanding throughout the organization.
• Conduct thorough assessments of factors impacting change, including potential risks, challenges, and opportunities.
• Proactively identify and address resistance to change by establishing buy-in from key stakeholders, including employees, management, and external partners.
• Utilize effective communication channels and tools to deliver clear, concise, and timely messages related to changes in business practices and processes.
• Train and mentor employees on change management practices, fostering a positive and collaborative environment conducive to change.
• Collaborate with cross-functional teams to identify areas for improvement in business processes.
• Analyze existing business processes, pinpoint gaps, and recommend and implement process improvements to enhance efficiency and effectiveness.
• Lead project teams to drive the successful implementation of business process improvements, ensuring alignment with organizational goals and objectives.
• Continuously monitor and evaluate the effectiveness of implemented changes, making necessary adjustments as needed.
• Stay up-to-date with industry trends and best practices related to change management and business process management.
• Contribute to support progress update and measurement tracking for the strategic initiatives pipeline.
• Bachelor s degree in business administration, Human Resources, Organizational Development, or a related field (Master's degree preferred).
• Competency require (Knowledge, Skills, Attribute).
• Proven experience (>10 years) in leading change management initiatives within complex organizations.
• Strong knowledge and understanding of change management methodologies, tools, and best practices.
• Experience in process improvement methodologies, such as Six Sigma or Lean, is highly desirable.
• Exceptional project management skills, with the ability to successfully manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, including the ability to influence and motivate stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
• Proficient in using business process management tools and software.
• Relevant certifications in change management or process improvement (e.g., Prosci, BPMN) are a plus.

Experience:

6 years required

Skills:

Java, Javascript, TypeScript

Job type:

Full-time

• Team & Squad LeadershipManage, develop, and mentor multiple squads (e.g., new business, renewal, pricing, product), each with full stack engineers, QA, and data analysts.
• Build and nurture a high-performing team to achieve company goals.
• Oversee hiring plans, recruitment, and ensure the right talent is in place for each squad.
• Provide regular performance feedback and support career development for team members.
• Demonstrated leadership and served as a role model for Developer and QA teams.
• Took full ownership of the product lifecycle, including requirements refinement, architecture and design, development, testing, and deployment..
• System & Solution OwnershipLead teams responsible for the Insurance system for agents & brokers, the Lead Online Insurance system, and the policy printing system.
• Guide system/solution design and planning aspects of feature development with multiple stakeholders.
• Ensure delivery of high-quality, testable code and fault-tolerant systems.
• Ensured all systems are optimized for performance, adhering to software engineering and architectural best practices.
• Drove timely remediation of vulnerabilities across all systems.
• Applied deep expertise in cloud architecture to deliver effective designs and robust business justifications..
• Process Improvement & Efficiency.
• Improve and optimize end-to-end processes to enhance product and team efficiency.
• Foster a culture of continuous learning, openness to new ideas, and adaptability within the team.
• Collaboration & Governance.
• Collaborate with Product Owners, Business Analysts, and other stakeholders to align squad deliverables with business objectives..
• Actively participated in sprint ceremonies including reviews, backlog grooming, and retrospectives to foster continuous improvement within the team.
• Bachelor s or Master s degree in Computer Engineering, Information Technology, or a related field, or equivalent work experience.
• 6+ years experience in Software Engineering roles, with at least two years in a technical leadership role. Demonstrated history of learning new technologies quickly.
• Experience delivering, maintaining, and improving a web application in production in a public cloud environment. This should include working with (or on) a CI/CD pipeline and managing most aspects of a 12-factor application.
• Expertise in one or (ideally) more server-side programming languages. Examples: Java, JavaScript/TypeScript, Python, Ruby, Go, C#, Rust. Familiarity with modern web development frameworks and tools.
• Experience and understanding of software engineering practices and teamwork, including: Agile or sprint cycles, software lifecycle management, version control (git) - including branch and release management, and unit/functional/integration testing.
• Experience investigating and solving problems with common tools, including debuggers, API clients (e.g., curl, Postman), centralized logs (e.g., ELK, Grafana), and application performance monitoring (e.g., Azure Monitor, Azure Application Insights, New Relic). All specific applications are provided as examples only; we are interested in general systems experience.
• Experience using workflow management software (e.g. Jira, ServiceNow, BMC).
• Familiarity with Linux-based servers and tool chains.
• Excellent spoken and written communication skills to effectively interact with team members, senior management, and other stakeholders.
• A proactive attitude to solving problems and working with various teams.
• Proficient in English (equivalent to IELTS 5.5, CEFR B2, or TOEFL 72); excellent spoken and written communication to effectively work with senior management from a global team.
• (non-Thai candidates) Basic Thai listening proficiency. Experience supervising and working with a Thai-speaking team.

Experience:

5 years required

Skills:

OmniGraffle, Balsamiq, Research

Job type:

Full-time

• You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design.
• You are responsible for delivering the vision of user experience design and strategy.
• You are driven to create intuitive solutions, bettering the design and usability of Chubb s digital solutions and guiding user-centered methodologies from strategy, research, design, and user testing.
• You are excited at the prospect at working with multi-disciplinary teams in an iterative manner to deliver Chubb s superior service execution digitally.
• You are committed to continuous improvement for both your teams, yourself, and Chubb s culture.
• Execute the UX process and implementation of projects associated with different business units.
• Carry out user-centric design practices. Conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full user experience.
• Work with multidisciplinary teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye towards human value feasibility and economy.
• Conduct user testing and qualitative sessions to improve engagement, usability, and affinity.
• Apply, promote, and iterate design guidelines, best practices, and standards (i.e., Chubb Design System).
• Follow the existing responsive logic and produce adaptive design screens as well as provide UI implementation support across different platforms and sites.
• Illustrate design ideas using collaboration design tool such as Figma.
• Connect design strategy to business results.
• What you bring to the table (Qualifications).
• Foundational skills.
• Willing and able to break the mold, challenging the status quo for the good of the customer and user experience design.
• Able to effectively interact with key roles within a multidisciplinary team.
• Strong communication and time management skills, with a sense of ownership and urgency.
• Ability to facilitate design feedback/review sessions with designers, business leads, developers, and other roles and to explain design approaches or technical details.
• Experience with an iterative design process, and a recognition that the first design is rarely the final design (i.e., MVP mindset).
• Experience with design thinking and human centered design frameworks.
• Ability and willingness to learn Agile ways of working.
• Skills and Education.
• 5+ years of hands-on UX experience preferred.
• Experience with Fintech products and AI (Artificial Intelligence) use in design is an advantage.
• Prior experience as a product designer or UX/UI designer.
• Experience in the full spectrum of UX and UI design activities, which includes UX research, wireframing, high-fidelity UI design, user testing.
• Proficient in collaborative design tools such as Figma, Mural, etc.
• A good understanding of the design implementation as opposed to just delivering a proof of concept (POC) design.
• Experience with responsive design and UI handoff.
• Experience with web technologies (e.g., HTML, CSS, JavaScript) is a plus.
• Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.

Skills:

Excel, English

Job type:

Full-time

• Analyze operational processes and recommend improvements to enhance efficiency and effectiveness.
• Collect, interpret, and report data related to operational performance.
• Develop and implement standard operating procedures (SOPs).
• Collaborate with cross-functional teams to resolve operational issues.
• Support the implementation of new systems and technologies.
• Prepare regular reports for management on operational metrics and KPIs.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis tools (e.g., Excel, PowerBI).
• Proficiency in English communication is advantageous.
• Ability to work independently and as part of a team.