Skills:

Accounting, Excel, English

Job type:

Full-time

• Manage end-to-end sales compensation processes for both business partners and agents (individuals / corporations).
• Prepare Income Tax certificate on behalf of agency for Revenue Dept submission.
• Prepare relevant reports related to compensation. This includes insights/analytics on the effectiveness of campaigns/schemes and detect any mis-selling/inappropriate behaviors. Respond to any queries from regional office / consultant related to sales compensation.
• Provide requirements and perform UAT for system modification/enhancement e.g., new product/partner setup, changes in compensation schemes, changes in core systems, etc.
• Respond to agents/brokers/partners enquiries related to sales compensation as appropriate.
• Perform the reconciliation and confirmation of compensation to partners as well as prepare the commission report to partners.
• Perform manual calculation of compensation wherever the system is not ready to support such calculation e.g., Group Life, new compensation scheme before the system implementation is complete, short-term, or tactical incentives, extra bonuses/campaigns, etc.
• Provide the estimation of compensation accruals to Finance & Accounting as part of month end close process and reduce the variance gap between actual and accrual.
• Drive the process automation to reduce manual tasks as many as possible.
• Lead the compensation team to ensure career development/growth for the team. Create monthly, quarterly and annual reports to identify results, trends, and financial forecasts, as required to support financial planning & analysis.
• At least a bachelor s degree in finance, accounting, economics, or related field.
• Excellent Excel skill (intermediate/ advance level is preferred).
• Competency require (Knowledge, Skills, Attribute).
• Analytical skill / critical thinking.
• Able to work under pressure and tight schedule.
• Able to work with IT to ensure that the compensation setup in the system is correct.
• Process improvement.
• Attention to detail.
• Good command of English/able to respond to regional office and/or external consultant s queries and prepare compensation announcements in both Thai and English.

Job type:

Full-time

• Partner with business teams to analyze requirements and identify data sources needed for.
• analytics/reporting applications with medium level complexity.Conduct full data lifecycle analysis to develop new insights for analytics and reporting.
• dashboardsProvide recommendations to address data quality issues with source systems.
• Communicate approaches with cross functional teams.

Experience:

3 years required

Skills:

Compliance, Teamwork, Industry trends

Job type:

Full-time

• Develop comprehensive training materials and programs tailored to the needs of telemarketing staff, focusing on sales techniques, product knowledge, and compliance.
• Conduct onboarding training for new recruits and ongoing training sessions for existing staff to enhance their skills.
• Utilize a variety of coaching techniques such as role-playing, active listening, and one-on-one feedback sessions to support under performing and new recruited TMRs in achieving their full potential.
• Hold regular coaching sessions to provide personalized feedback based on performance metrics and recorded calls.
• Provide specific guidance and constructive feedback to help TMRs improve their performance.
• Monitor and evaluate agent performance through call reviews, metrics analysis, and direct observation.
• Identify areas for improvement and create customized development plans for individual agents, focusing on setting and achieving personal goals.
• Foster a positive and motivating work environment that encourages teamwork, collaboration, and a growth mindset.
• Recognize and reward top performers and promote a culture of continuous improvement and learning.
• Implement ongoing training programs that focus on enhancing specific skills such as objection handling, sales pitches, and customer relationship management.
• Establish a peer feedback system to enable team members to learn from one another.
• Maintain accurate records of training sessions, performance metrics, and progress evaluations to track the effectiveness of coaching strategies.
• Provide regular reports to management on agent performance and training outcomes.
• Ensure that all telemarketers are compliant with company policies and relevant regulations, and that they understand ethical sales practices.
• Stay informed about industry trends and best practices to continually enhance the training curriculum.
• Skills.
• Strong coaching and mentoring abilities with a focus on individual and team development.
• Exceptional communication and interpersonal skills to motivate and engage team members.
• Proficiency in analyzing performance metrics and using data to inform coaching strategies.
• Ability to adapt coaching styles to meet the diverse needs of team members.
• Proficient with telemarketing software and CRM systems.
• Experience.
• Minimum of 3-5 years of experience in telemarketing, sales, or customer service roles.
• Previous supervisory or training experience in a telemarketing environment is preferred.
• Bachelor s degree in Marketing, Communications or related field.
• Learn to know, fast learning and proactive person.
• Motivated self-starter with a passion for teaching and developing others.
• Strong leadership qualities with a solutions-oriented approach.
• Positive attitude and resilience in a high-paced, results-driven environment.

Experience:

5 years required

Skills:

Risk Management, Finance, Accounting

Job type:

Full-time

• Develop and execute the annual internal audit plan, ensuring alignment with the company s strategic objectives and risk profile.
• Lead and manage audit engagements from planning through to reporting, ensuring timely completion and adherence to professional standards.
• Ensure that the organization complies with relevant laws, regulations, and industry standards, including those specific to the life insurance sector.
• Stay updated on regulatory changes and assess their impact on the organization s operations and internal controls.
• Prepare audit reports that clearly communicate findings, recommendations, and action plans to senior management and the audit committee.
• Present audit results and insights to stakeholders, fostering a culture of transparency and accountability.
• Evaluate the effectiveness of internal controls and recommend improvements to enhance risk management processes.
• Support the Global Internal Audit (IA) team in conducting group-led audits, data gathering, risk assessments, and reporting activities in accordance with global standards and timelines.
• Coordinate with regional/global audits to ensure smooth execution of cross-border of thematic audits, including providing requested documents, arranging interviews, and facilitating fieldwork.
• Act as the secretary to the Audit Committee, responsible for coordinating with Audit Committee members, scheduling meetings, preparing meeting agendas and materials, and ensuring accurate and timely distribution of documents.
• Ensure proper documentation and follow-up of Audit Committee meetings, including taking minutes, tracking action items, and supporting the Committee s governance audits.
• Bachelor s degree in finance, Accounting, Business Administration, or a related.
• 5-7 years of experience in internal auditing, with a strong preference for experience in the life insurance industry.
• Competency require (Knowledge, Skills, Attribute).
• In-depth knowledge of internal audit standards, risk management practices, and regulatory requirements specific to life insurance.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely.
• Proven leadership abilities and experience in managing audit task.

Experience:

6 years required

Skills:

Software Architecture, Java, Javascript

Job type:

Full-time

• Write application code that sets a good example for the rest of the team.
• Set up testing frameworks and achieve test coverage to assure validity of software.
• Perform code reviews and ensure the quality and integrity of the software developed by the team.
• Lead and contribute to process improvement within the local and remote development team(s).
• Make decisions related to implementation strategy, software architecture, adoption of libraries and frameworks, and other related issues.
• Identify potential risks and challenges, and effectively address them with timely and innovative solutions.
• Stay current with emerging technologies in the software development, and make the case for their incorporation as appropriate to drive business outcomes.
• Team Lead.
• Manage a development team to set and accomplish quality metrics.
• Lead team to support the system/solution design and planning aspects of feature development with multiple stakeholders.
• Coach and develop development team members, particularly in delivering high-quality, testable code and fault-tolerant systems.
• Work with local teams (e.g., Platform Engineering, QA) and the Global team (in Singapore, India, and other centers) on over-arching policy and governance.
• Foster a culture of continuous learning within the team. Encourage openness to new ideas, diverse perspectives, and adaptability.
• Bachelor s or Master s degree in Computer Engineering, Information Technology, or a related field, or equivalent work experience.
• 6+ years experience in Software Engineering roles, with at least two years in a technical leadership role. Demonstrated history of learning new technologies quickly.
• Experience delivering, maintaining, and improving a web application in production in a public cloud environment. This should include working with (or on) a CI/CD pipeline and managing most aspects of a 12-factor application.
• Expertise in one or (ideally) more server-side programming languages. Examples: Java, JavaScript/TypeScript, Python, Ruby, Go, C#, Rust. Familiarity with modern web development frameworks and tools.
• Experience and understanding of software engineering practices and teamwork, including: Agile or sprint cycles, software lifecycle management, version control (git) - including branch and release management, and unit/functional/integration testing.
• Experience investigating and solving problems with common tools, including debuggers, API clients (e.g., curl, Postman), centralized logs (e.g., ELK, Grafana), and application performance monitoring (e.g., Azure Monitor, Azure Application Insights, New Relic). All specific applications are provided as examples only; we are interested in general systems experience.
• Experience using workflow management software (e.g. Jira, ServiceNow, BMC).
• Familiarity with Linux-based servers and tool chains.
• Excellent spoken and written communication skills to effectively interact with team members, senior management, and other stakeholders.
• A proactive attitude to solving problems and working with various teams.
• Proficient in English (equivalent to IELTS 5.5, CEFR B2, or TOEFL 72); excellent spoken and written communication to effectively work with senior management from a global team.
• (non-Thai candidates) Basic Thai listening proficiency. Experience supervising and working with a Thai-speaking team.

Experience:

4 years required

Skills:

Research, Finance, Negotiation, English

Job type:

Full-time

• Regularly update market intelligence, understand the assigned portfolio, and come up with initiatives that increase sales productivities and revenue for both company and business partners.
• As a P&L owner; constantly monitor and analyze performance results of related points; top line numbers, sales production performance, solicitation cost, profit and loss, plan vs actual report, and portfolio mix to make sure bottom line meets company target. Recommend and/or implement appropriate changes.
• Research the current policyholder base and work with data analytic team to recommend segmenting the database, developing retention and conservation programs; launching campaigns.
• Develop action plans to ensure achievement of financial and strategic plans. This includes establishing annual launch schedules, including alternative launches, test launches relaunches, add-on and cross sell campaigns, etc. with recommend measurable profitable production objectives which can be achieved. It also includes submitting completed launch justifications on time.
• Provide guideline for improvement actions and accelerate/prioritize action needed for identified improvement solutions.
• Ensure DM team members and portfolio under supervision are monitored and expanded by identifying targeted list or other new campaigns.
• Understand reports and sources of data, and be able to give feedback.
• Team support for internal and external negotiations.
• Maintaining control over the Profit and Loss ratio.
• Implement a strategy that ensures timely billing collection through a comprehensive, end-to-end approach.
• This involves initiating the billing process, setting clear payment terms, actively following up with clients, and addressing any issues promptly.
• Effective control of your portfolio and billing process will help improve cash flow and financial stability.
• Project Management.
• Brief, negotiate and ensure all internal and external parties agree on concepts, responsibilities, procedures and timetables for each launch. External parties may include government regulators, sponsors, agencies letter shops and other vendors. Internal parties include Customer Service, Underwriting, Telemarketing, Direct Sales, Finance and Management in a country, regional and home office.
• Understand, able to communicate end-to-end process and manage assigned projects within timeline.
• Give guidance and make judgements for campaign implementation solutions.
• Make sure list management is as agreed with sponsors.
• Issue handling; such as business partners' specific requests and customer complaint.
• Any other duties as assigned.
• Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.
• Account/Partner, Sales, Revenue Management and Reporting.
• Regularly update market intelligence, understand the assigned portfolio, and come up with initiatives that increase sales productivities and revenue for both company and business partners.
• As a P&L owner; constantly monitor and analyze performance results of related points; top line numbers, sales production performance, solicitation cost, profit and loss, plan vs actual report, and portfolio mix to make sure bottom line meets company target. Recommend and/or implement appropriate changes.
• Research the current policyholder base and work with data analytic team to recommend segmenting the database, developing retention and conservation programs; launching campaigns.
• Develop action plans to ensure achievement of financial and strategic plans. This includes establishing annual launch schedules, including alternative launches, test launches relaunches, add-on and cross sell campaigns, etc. with recommend measurable profitable production objectives which can be achieved. It also includes submitting completed launch justifications on time.
• Provide guideline for improvement actions and accelerate/prioritize action needed for identified improvement solutions.
• Ensure DM team members and portfolio under supervision are monitored and expanded by identifying targeted list or other new campaigns.
• Understand reports and sources of data, and be able to give feedback.
• Team support for internal and external negotiations.
• Maintaining control over the Profit and Loss ratio.
• Implement a strategy that ensures timely billing collection through a comprehensive, end-to-end approach.
• This involves initiating the billing process, setting clear payment terms, actively following up with clients, and addressing any issues promptly.
• Effective control of your portfolio and billing process will help improve cash flow and financial stability.
• Project Management.
• Brief, negotiate and ensure all internal and external parties agree on concepts, responsibilities, procedures and timetables for each launch. External parties may include government regulators, sponsors, agencies letter shops and other vendors. Internal parties include Customer Service, Underwriting, Telemarketing, Direct Sales, Finance and Management in a country, regional and home office.
• Understand, able to communicate end-to-end process and manage assigned projects within timeline.
• Give guidance and make judgements for campaign implementation solutions.
• Make sure list management is as agreed with sponsors.
• Issue handling; such as business partners' specific requests and customer complaint.
• Any other duties as assigned.
• Skilled.
• Computer skills with proficient in Microsoft Excel, Word, and PowerPoint.
• High level of interpersonal skills at multiple levels.
• Strong presentation and negotiation skills.
• People and Team skills with strong leadership.
• Logical thinking and able to challenge existing ideas and way of doing things.
• Able to work independently/under pressure and multi-tasking.
• Experience.
• At least 4 years experience in Key Account Management.
• Experience which indicates success in institutional selling in insurance field or Telemarketing or Bancassurance would be an advantage.
• Bachelor or Master Degree in Business Management / Marketing or related fields.
• Efficient in verbal and written communications in native language and in English.

Experience:

3 years required

Skills:

SQL, Oracle, Java

Job type:

Full-time

• Write efficient and maintainable code following industry best practices.
• Design and implement complex SQL queries, stored procedures, and performance tuning for both MSSQL and Oracle.
• Collaborate with front-end developers, QA engineers, and business analysts to deliver high-quality solutions.
• Analyze application requirements and provide technical design and implementation solutions.
• Ensure data integrity and security across systems.
• Troubleshoot and resolve production issues related to backend services and databases.
• Participate in code reviews, testing, and documentation.
• Bachelor s degree in Computer Science, Software Engineering, or related field.
• 3 + years of hands-on experience in Java.
• Strong experience with
• Spring Boot, Spring MVC., JPA/Hibernate..
• Expertise in
• MSSQL and Oracle.
• Writing and optimizing complex SQL queries.
• Designing and maintaining stored procedures, functions, triggers.
• Performance tuning and indexing.
• Solid understanding of
• RESTful APIs and microservices architecture..
• Experience with tools such as Git, Maven/Gradle, and Jenkins.
• Familiarity with ORM tools and database connection pooling.
• Strong problem-solving skills and attention to detail.
• Experience with
• Liquibase or Flyway.
• for DB versioning.
• Familiarity with cloud platforms (Azure) and CI/CD pipelines.
• Experience in handling large datasets and data migration between Oracle and MSSQL.
• Exposure to containerization tools like Docker and orchestration tools like Kubernetes.

Skills:

Business Development, Market Analysis, Data Analysis, English

Job type:

Full-time

• Setting Sales Targets: Define individual, team, and regional sales goals in alignment with the company's overall objectives.
• Market Analysis: Study market trends and representative behaviors to develop suitable sales strategies.
• Sales Planning: Design and implement sales promotion activities using company-provided tools to support representatives.
• Monitoring and Evaluation: Regularly track and assess sales performance, making necessary adjustments to improve effectiveness.
• Sales Team Management.
• Training Sales Representatives: Provide training to enhance product knowledge and sales skills.
• Goal Setting and Coaching: Work closely with representatives to set sales goals and provide guidance in problem-solving and professional development.
• Team Meetings & Activities: Conduct regular check-ins and participate in activities such as Open Houses and Sales Camps.
• Motivating the Sales Force: Implement motivation strategies such as incentives, commissions, bonuses, and recognition programs.
• Relationship Management with Representatives.
• Engaging with Agents (GD, GA, AL, AG): Build strong relationships and address challenges faced by representatives.
• Organizing Sales Events: Conduct seminars, promotional events, and other activities to strengthen connections with representatives.
• Gathering Feedback: Listen to representatives' concerns and relay insights to the company for improvements.
• Performance Reporting.
• Sales Reporting: Provide regular sales updates to management.
• Data Analysis: Analyze sales and market data to identify areas for improvement.
• Strategic Recommendations: Suggest enhancements for products, services, and sales channels.
• Key Qualifications for ADOA.
• Strong Communication Skills: Ability to effectively communicate and negotiate.
• Leadership Abilities: Capable of leading a team toward achieving sales targets.
• Problem-Solving Skills: Able to resolve issues quickly and efficiently.
• Product and Market Knowledge: Well-versed in industry trends and products.
• Proactive and Eager to Learn: Enthusiastic about professional growth and new opportunities.
• Additional Skills & Requirements.
• Language Proficiency: English communication and reading skills are a plus.
• Technical Skills: Familiarity with Microsoft Word, Canva, and other digital tools.
• Insurance Experience: Holding a General Insurance License (GI License) is an advantage.
• Financial Knowledge: Possession of an Investment Consultant License (IC License) is preferred.
• Mobility: Ability to travel and work in different locations.

Experience:

3 years required

Skills:

Data Analysis, Risk Management, Product Development

Job type:

Full-time

• Product Vision & Strategy: Develop and communicate a clear product vision that aligns with the company s strategic goals, focusing on delivering customer value in the insurance sector.
• Backlog Management: Create, prioritize, and manage the product backlog, ensuring that it reflects stakeholder needs and business priorities.
• Requirements Gathering: Collaborate with stakeholders, including customers, management, and development teams, to gather and document detailed business requirements, us ...
• Stakeholder Engagement: Act as the primary point of contact for stakeholders to provide updates, gather feedback, and facilitate discussions related to the product roadmap and backlog.
• Cross-functional Collaboration: Work closely with engineering, UX/UI, marketing, and sales teams to ensure successful product delivery, from concept through launch and ongoing enhancements.
• Data Analysis: Utilize analytical skills to assess market trends, customer feedback, and product performance metrics to make data-driven decisions and recommendations.
• Agile Methodologies: Serve as a key participant in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, ensuring that the team remains focused on delivering business value.
• Documentation: Maintain clear and comprehensive documentation for product requirements, user stories, and acceptance criteria to facilitate seamless communication among all team members.
• Risk Management: Identify potential risks and issues related to product development and implementation, proposing mitigation strategies as necessary.
• Customer Focus: Advocate for customer needs through direct engagement, feedback analysis, and empathetic understanding of user pain points and requirements.
• Bachelor s degree in Business Administration, Information Technology, or a related field.
• Minimum of 3-5 years of experience in product management, business analysis, or a related role within the insurance industry.
• Strong understanding of insurance products, processes, and regulatory requirements.
• Proven experience in managing product backlogs and delivering products using Agile methodologies.
• Excellent communication and interpersonal skills to work effectively with diverse stakeholders.
• Strong analytical problem-solving skills with a data-driven mindset.
• Proficiency in tools such as JIRA, Confluence, Trello, or similar project management and collaboration software.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Experience with UX/UI principles and user-centered design practices.
• Relevant certifications (e.g., Certified Scrum Product Owner (CSPO), Certified Business Analysis Professional (CBAP)) are a plus.
• Familiarity with tools for data visualization or analytics (e.g., Tableau, Power BI) can be an asset.

Job type:

Full-time

to adjust the jd before posting.

Experience:

2 years required

Skills:

Compliance, Legal, Finance, English

Job type:

Full-time

• Support the investigation of fraudulent activities involving agents, arising from customer complaints, market surveillance, field reviews, or anonymous reports.
• Assist in fact-finding, coordination, and reporting to ensure timely escalation to the head of distribution compliance, or the relevant committee for decision-making.
• Provide administrative and operational support for distribution compliance activities, including document management and compliance reporting.
• Assist the Compliance Team in implementing investigation procedures, maintaining regulatory records, and supporting audits, training, and regulatory inspections to ensure compliance with applicable laws and internal policies.
• Investigation Process.
• Conduct fact-finding investigations into suspected fraudulent activities.
• Collect evidence, prepare case files, and coordinate with Legal and Compliance, Distribution, and other relevant departments.
• Assist in preparing investigation summary reports and submitting them to the head of distribution compliance.
• Follow-Up Process.
• Support coordination with Distribution Compliance to monitor corrective actions.
• Assist n reinforcing compliance policies, procedures, and training to prevent recurrence.
• Support fraud trend analysis and provide input to Distribution Compliance.
• Professional & Technical Development.
• Support initiatives to enhance investigation methodologies and tools.
• Administrative & Other Responsibilities.
• Maintain accurate and up-to-date case tracking systems, investigation records, and documentation.
• Support periodic review of investigation-related policies and procedures.
• Support internal and external audit and regulatory inspections related to AML.
• Undertake and perform any additional duties as required.
• Bachelor s degree in law, Business Administration, Finance, Political Science, or related field.
• 0-2 years of experience in investigation, compliance, audit, or related areas (new graduates are welcome).
• Knowledge of fraud detection, compliance, or risk management is an advantage.
• Strong attention to detail and high integrity in handling sensitive and confidential information.
• Effective communication skills in both Thai and English (spoken and written).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong analytical and fact-finding skills,.
• Integrity and high ethical standards,.
• Organized and systematic in record keeping and document control.
• Willingness to learn and grow in the field of compliance.
• Ability to manage multiple tasks with attention to detail.
• Strong sense of responsibility, confidentiality, and urgency in handling regulatory matters.