Chubb life Assurance Co., Ltd.
Experience:
7 years required
Skills:
Risk Management, Product Development, Finance
Job type:
Full-time
Salary:
negotiable
- Review and approve complex or high-value residential insurance applications within delegated authority.
- Support a wide range of sales channels: agents, brokers, banks, direct sales etc.
- Ensure compliance with company guidelines and regulatory requirements for residential property insurance.
- Assist in developing and implementing residential underwriting policies, procedures, and best practices..
- Collaborate with claims, sales, and risk management teams to resolve issues and improve processes.
- Analyze market trends and contribute to residential product development and pricing strategies.
- Handle escalated cases and resolve complex residential underwriting issues.
- Prepare reports and present findings to senior management.
- Bachelor s degree in business, finance, insurance, or related field.
- 4 to 7 years of relevant experience.
- Strong analytical, decision-making, and problem-solving skills specific to residential property risks.
- Excellent communication and interpersonal abilities.
- Proficiency with underwriting software and Microsoft Office Suite.
- Professional certifications (e.g., CPCU, AU, or equivalent) are a plus.
Skills:
Product Development, Finance, Accounting, English
Job type:
Full-time
Salary:
negotiable
- Assist the Company s CP, CFO and Executive Committee to develop risk reporting systems/procedures and communicate risk management policies, risk appetite and risk limits.
- Develop, maintain and continually assess the risk management framework.
- Develop risk mitigation strategies for the life segment critical risks in Risk register.
- Establish, communicate and facilitate the use of appropriate risk management methodologies, tools and techniques.
- Organize and manage the risk committee.
- Liaise with the Global Risk team for enterprise-wide risk assessments and monitoring key risks across the region.
- Provides an independent view regarding proposed business plans and business transactions.
- Represent the Company to external constituents such as regulators and/or outside company directors.
- Financial Risk.
- Oversee the development of programs to measure and monitor risk related to (but not limited to) ORSA, ALM, product development, capital management.
- Set risk tolerances, asset allocation, and liability structure based on Chubb Life s risk appetite and regulatory requirements.
- Conduct stress testing and scenario analysis to evaluate the impact of potential adverse events and accumulation of risk exposures, assigning actions to relevant Chubb Life committees.
- Establish strategies and drive execution of programs to mitigate financial risk, including reinsurance.
- Ensure compliance with all regulatory requirements related to ALM.
- Monitor and report on risks and regulatory environment to enable sound and strategic decision making.
- Monitor industry best practices and emerging trends in ALM to enhance the effectiveness and efficiency of risk management processes. Identify opportunities for process improvement and implementing them.
- Operational Risk.
- This role requires close collaboration with the Compliance team to ensure all operational risk management activities align with regulatory requirements and internal policies.
- Act as a liaison between Operational Risk and Compliance to identify, assess, and address compliance risks within business processes.
- Stay updated on regulatory changes and work with Compliance to integrate new requirements into the risk management framework.
- Develop and implement a comprehensive risk management framework for the company's financial operations.
- Establish systems and processes to monitor and measure operational risks on an ongoing basis. This includes tracking and reporting key risk metrics, incidents, and emerging trends to senior management, risk committees, and relevant stakeholders.
- Evaluate and review current business processes to identify potential operational risks and areas of improvement. Engage and collaborate with business units to develop and implement risk mitigation plans and process enhancements.
- Define and lead the enterprise-wide risk management vision, framework, and governance model, ensuring alignment with the company s long-term strategic objectives, capital plan, and regulatory requirements for the life insurance industry.
- Establish a comprehensive Risk Appetite Framework (RAF) in collaboration with the Board Risk Committee and the CEO, ensuring that business decisions, pricing, underwriting, investment strategies, and product development remain within approved risk tolerances.
- Champion a risk-aware culture across all levels of the organization by integrating risk considerations into strategic planning, business performance reviews, incentive structures, and operational processes.
- Leadership.
- Develop and implement a strategic vision for financial risk management within the organization.
- Build and maintain relationships with internal stakeholders, including senior management, department heads, Global Risk, and employees, to promote risk awareness, communication, and collaboration.
- Provide guidance, support, and training to foster a culture of risk management excellence and continuous improvement.
- Bachelor's or Business Degree in Finance, Actuarial Sciences and Professional qualification (e.g. in accounting, actuarial, risk management of business management).
- 10 years+ relevant experience in Life Insurance industry.
- Competency required (Knowledge, Skills, Attribute).
- Detailed understanding of the industry practices, systems and processes.
- Sound understanding of ALM risk principles.
- Ability to demonstrate high degree of credibility and influence among senior stakeholders.
- Previous experience working in a multi- national environment in APAC.
- Fluency in English, other Asian languages would be advantageous.
- Good communication and negotiation skills.
- Ability to work with diverse group of stakeholders, both internal and external.
- Flexibility to work within multiple time zones and a highly matrixed environment.
- Broad understanding of A&H, par Insurance products and practice.
- Highly analytical with the ability to interpret large volumes of data.
- Ability to interpret financial information.
Skills:
Accounting, Budgeting, CPA, English
Job type:
Full-time
Salary:
negotiable
- Lead reporting and accounting teams.
- Lead the full accounting cycle: month-end, quarter-end, and year-end closing processes.
- Prepare and review financial statements in compliance with TFRS4/IFRS 17/USGAAP, OIC, and other regulatory requirements in Thailand.
- Ensure accuracy, completeness, and timeliness of all financial reporting.
- Drive improvements in financial reporting systems, tools, and automation.
- Regulatory Compliance & Controls.
- Maintain compliance with local accounting standards, OIC, and tax laws.
- Design and implement robust internal control frameworks and governance practices.
- Work closely with external and internal auditors during statutory and regulatory audits.
- Additional Duties.
- Support FP&A team to provide date ub business planning and strategy.
- Lead and mentor the accounting and reporting team, promoting professional development.
- Engage with cross-functional teams (e.g., actuarial, underwriting, claims, reinsurance) to support accurate financial results.
- Support FP&A and tax team in budgeting, forecasting, tax planning, and performance reporting.
- Manage relationships with regulatory bodies, auditors, and other stakeholders.
- Support ad-hoc financial projects and strategic initiatives as needed.
- Bachelor's degree in Accounting; CPA qualification and got big audit firms background strongly preferred.
- Minimum 8-10 years of progressive experience in accounting, financial reporting, and audit preferably within the insurance sector or other regulated financial industries.
- Strong understanding of TFRS/IFRS/USGAAP, especially IFRS 17 for insurance contracts.
- Proven leadership, analytical, and stakeholder management skills.
- Excellent communication skills in both Thai and English.
- Experience implementing financial controls, reporting improvements, and process automation.
- System knowledge (Core System and GL).
- Interpersonal skills.
Skills:
Excel, English
Job type:
Full-time
Salary:
negotiable
- Analyze operational processes and recommend improvements to enhance efficiency and effectiveness.
- Collect, interpret, and report data related to operational performance.
- Develop and implement standard operating procedures (SOPs).
- Collaborate with cross-functional teams to resolve operational issues.
- Support the implementation of new systems and technologies.
- Prepare regular reports for management on operational metrics and KPIs.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in data analysis tools (e.g., Excel, PowerBI).
- Proficiency in English communication is advantageous.
- Ability to work independently and as part of a team.
Experience:
2 years required
Skills:
Compliance, Oracle, SAP, English
Job type:
Full-time
Salary:
negotiable
- Administer and maintain the HRIS, ensuring accurate employee data and optimal system functionality.
- Develop and generate HR reports, dashboards, and analytics to support business needs.
- Analyze HR data to identify trends, gaps, and opportunities for process improvement.
- Collaborate with IT and HR teams to implement system enhancements and troubleshoot issues.
- Ensure compliance with data privacy regulations and internal policies.
- Support HR projects such as onboarding, offboarding, and integration initiatives.
- Document and standardize HRIS processes to drive operational efficiency.
- Manage people cost and people budget, providing insights for workforce planning.
- Oversee headcount management, ensuring accurate tracking and reporting of open positions.
- Resolve enquiries and process operational requests within service level agreement, for the areas of talent acquisition, onboarding, offboarding, compensation, benefits administration, time & labor, absence, and overall employee data management, in Oracle HCM and HR ServiceNow.
- 2-3 years of experience in HR Analytics, reporting, or workforce data analytics.
- Experience with HRIS platforms (e.g., Workday, SAP, Oracle).
- Strong analytical skills and proficiency in data analysis tools (e.g., Excel, Lookup, Pivot Tables, Power BI, Power Query).
- Project management experience in HR system implementation or upgrades.
- Knowledge of HR operations and compliance requirements with familiarity in data privacy laws and best practices.
- Attention to detail and commitment to data accuracy.
- Fluent in English is a must.
Skills:
Data Analysis, Teamwork
Job type:
Full-time
Salary:
negotiable
- Foster and grow strong, long-term relationships with key business partners/clients.
- Collaborate with internal units and RO teams for necessary supports.
- Support the preparation and handle production projection, reforecast and monitoring (weekly, monthly and quarterly basis).
- Conduct and provide competitive analysis on various companies market offerings, identify market trends, pricing/business models, sales and operational solution.
- Work closely with IDP team and support them for quotation.
- Work closely with international brokers and support them for quotation.
- Bachelor s degree in Business, Marketing, Finance, or related field.
- Strong analytical skills with experience in campaign performance monitoring and data analysis.
- Proven ability to manage accounts and achieve sales/marketing targets.
- Excellent communication and teamwork skills, with experience working in cross-functional environments.
- Proficiency in reporting and interpreting key performance metrics.
- Experience in insurance, banking, or financial services sector.
- Familiarity with direct marketing and campaign management.
Experience:
5 years required
Skills:
Finance, Negotiation, Excel, English
Job type:
Full-time
Salary:
negotiable
- Review and approve new A&H business within your authority. Escalate larger cases as needed and ensure all underwriting meets company and audit standards.
- Set and communicate clear underwriting policies, procedures, and quality standards for the team.
- Work closely with sales and marketing to renew accounts, launch campaigns, and develop new products that meet market needs.
- Oversee loss control, quality control, pricing, catastrophe management, and portfolio planning to drive profitability.
- Mentor and train underwriters, fostering technical skills and customer focus.
- Ensure smooth information flow with Finance, Claims, and other departments.
- Help launch and maintain products, including rating, form development, regulatory filings, and marketing coordination.
- Bachelor s Degree in insurance or related fields (master s degree preferred).
- Solid proficiency of underwriting and insurance industry theories and practice.
- Minimum 5 years of experience in A&H underwriting.
- Minimum 7 years of experience in insurance industry.
- Comfortable and effective in verbal and written communications in English.
- High level of interpersonal and negotiation skills at multiple levels.
- Experience working within a profit center environment with a mid-size to large.
- multinational company.
- Able to team lead and provide excellent leadership to the department to drive results.
- Ability to work in a fast-paced growth environment and multi-task, also under.
- pressure.
- Advanced excel skill and actuarial knowledge / background is plus.
Experience:
5 years required
Skills:
Statistics, Product Development, Product Design, English
Job type:
Full-time
Salary:
negotiable
- Develop and enhance product portfolio management to ensure that Chubb Thailand continues leading position in product leader and align with company s target and goals.
- Collaborate with business teams to understand customer journey and target segment to create new product packages or revamp existing product packages.
- Analyze market trends, customer needs, competitor products to identify opportunities for new products package or revamp on-shelf product package.
- Work with business team to get product concept and translate those into the right design of policy wording and product plan that meet the customer needs.
- Prepare policy wording to obtain recommendations and approvals with relevant team and product committee governance.
- Own end-to-end product development process until product submission to OIC including product concept, selling points, product competition product design, claim trigger, recommended distribution channels, underwriting guideline and policy wording, indicative premium.
- Coordinate with legal and compliance teams to ensure all products meet regulatory requirements.
- Manage the product development process to ensure that the product is successfully launched, and any product related issues are resolved within appropriate timeframe including monitor the new product or new package that is matched with customer segment.
- Contribute to improving customer centricity and keeping up with market trends by updating product design.
- Prepare and support other teams on product proposal, sale script, and policy documents.
- Present product concepts and details to business partners and related team.
- Any other duties as assigned.
- Bachelor s degree in Actuarial Sciences, Statistics, Marketing or a related field.
- 3-7 years of experience in product development or product marketing within non life insurance industry.
- Strong understanding of non life insurance products, insurance regulations, and market trends.
- Proficient in data analysis and market research.
- Comfortable and effective in verbal and written communication in native language and in English.
- Project management and creative problem-solving skills.
- Effective communication and presentation skills.
- Service Mind to working with partner and other department.
Experience:
12 years required
Skills:
Accounting, CPA, Contracts, English
Job type:
Full-time
Salary:
negotiable
- Oversee financial reporting & accounting function including preparation of monthly, quarterly, and annual financial statements in accordance with TFRS / USGAAP and insurance regulatory requirements (e.g. OIC).
- Ensure timely and accurate submission of reports to regulators.
- Manage audit processes (internal and external) and coordinate with auditors.
- Maintain strong internal controls and ensure compliance with corporate governance policies.
- Taxation.
- Oversee taxation function including preparation and submission of all corporate tax matters including CIT, VAT, withholding tax and specific insurance-related raxes.
- Ensure accurate and timely tax filings and payments in compliance with Thai Revenue Department requirements.
- Handle tax audits and inquiries.
- Account Payable, Treasury, and Investment.
- Oversee AP / Treasury / Investment functions including.
- Payment process, payment authorization and control.
- Cash flow, liquidity and banking relationships.
- Investment, related accounting and reporting.
- Additional Duties.
- Lead and develop teams.
- Drive process improvements, automation, and system setup/enhancement.
- Partnering with internal and external stakeholders.
- Bachelor's degree in Accounting; CPA qualification and big audit firms background strongly preferred.
- 8-12+ years of progressive experience in accounting, financial reporting, and audit preferably within the insurance sector or other regulated financial industries.
- Strong understanding of TFRS/IFRS/USGAAP, especially IFRS 17 for insurance contracts.
- Proven leadership, analytical, and stakeholder management skills.
- Excellent communication skills in both Thai and English.
- Experience implementing financial controls, reporting improvements, and process automation.
- System knowledge (Core System and GL).
- Interpersonal skills.
Skills:
Scrum
Job type:
Full-time
Salary:
negotiable
- Capture detailed requirements from business users and stakeholders.
- Document these requirements into User stories and/or Business Specifications for review & approval by business customers.
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Provide on-site support and management of User Acceptance Testing.
- Support Testing processes (both IT & business testing).
- Work with users to establish best practice principles.
- Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.
- Experience working within clearly structured frameworks and approach to analysis.
- Exposure or knowledge of User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents.
- Passion for analysis and awareness for best-in-class practices.
- Problem solver with a curious mindset.
- Exposure of knowledge in business analysis tools and techniques (Including Agile, Scrum, Kanban).
- Strong relationship builder and engaging facilitator skill set.
- Confident stakeholder management skills.
- Process and requirements engineer, resolver of ambiguity and conflicts.
- Clear and concise communicator, understands and adapts to the audience.
- Influential knowledgeable and decisive.
- Experience with Web technologies.
Experience:
5 years required
Skills:
Business Development, Product Development, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Manage Travel insurance portfolio to continue sustainable growth.
- Strategically grow Travel portfolio through various distribution channels including Direct to Consumer (DTC), OTA, Group business, and Agency to stay on top of the market.
- Work clsoely with Business Development team to win more business partners a.
- Manage Travel business partners effectively to foster partner s relationship.
- Deliver operational and service commitment for best customer experience.
- Oversee cost optimization to ensure profitability and sustainability from DTC channel and develop strong proposition to win over this channel.
- Stay on top of Travel product development to remain competitive.
- Ensure operational efficiency for best customer experience.
- Explore cross sell and upsell opportunities from and to Travel business across other Chubb s product lines.
- People Management.
- Build and develop high-performing teams and functional leaders.
- Establish and maintain strong relationships with regional, country, and functional leadership.
- Provide tools, infrastructure, and actionable management information to support business governance and decision-making.
- Skills.
- Strategic leadership and vision-setting.
- Strong stakeholder management and relationship-building skills with experienced management of complex organization and multi-key stakeholders both internally (local and international), and externally.
- Proficiency in project management and business transformation.
- Strong analytical and quantitative abilities with P&L management background.
- Excellent communication, negotiation, and influencing skills.
- Deep understanding of market segmentation, portfolio management, and distribution.
- Proven ability to build and lead high-performance teams.
- Experience.
- Minimum 5 years of insurance leadership experience, including full P&L responsibility.
- Deep expertise in Travel insurance and Travel industry including Travel operator/ aggregator.
- Background in Digital landscape with SEO/SEM/UX/UI to be a plus.
- Bachelor s or Master s degree in Business, Finance, Insurance, or a related field.
- Advanced certifications in insurance or risk management are an advantage.
- Proven track record of strategic leadership and delivering business results.
- Strong communication skills and fluent in English.
Experience:
3 years required
Skills:
Power BI, Python, SQL, English
Job type:
Full-time
Salary:
negotiable
- Build propensity model to select leads at partner s site.
- Track portfolio performance and work with marketing team to find innovative ways to improve portfolio performance.
- Document processes, code, and model decisions for transparency and reproducibility.
- Build and maintain reports / dashboards (Power BI and Power Pivot).
- Bachelor s or Master s degree in computer science, Engineering, or related field.
- 1-3 years of hands-on experience in data analyst / data science.
- Strong proficiency in Python and SQL for data manipulation and propensity model development.
- Proficiency in Power BI.
- Excellent problem-solving and communication skills.
- Good command in English.
Skills:
Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- สอบทวนผลการพิจารณาสินไหมซึ่งผ่านการพิจารณาและจ่ายสินไหมจากเจ้าหน้าที่สินไหมทดแทนของบริษัทและบริษัทคู่สัญญา โดยครอบคลุมข้อผิดพลาดทางการเงิน ขั้นตอนการปฏิบัติงาน การใช้ทรัพยากรทางการแพทย์ ให้เป็นไปด้วยความถูกต้องและเป็นธรรม.
- ประสานงานโรงพยาบาลคู่สัญญา ในการสร้างพันธมิตร เพื่อสนับสนุนส่งเสริมการให้บริการอันดีแก่ผู้เอาประกันภัย อีกทั้งกรณีมีประเด็นสงสัยด้านการให้บริการรักษาพยาบาล หรืออื่นๆ ที่เกี่ยวข้อง.
- ชี้แจงและให้คำแนะนำแก่โรงพยาบาลคู่สัญญาแนวทางการตั้งเบิกสินไหมทดแทน ข้อยกเว้น เงื่อน ...
- สนับสนุนข้อมูลและให้คำปรึกษาแก่ผู้รับจ้างพิจารณาสินไหม ด้านงานสินไหมทดแทนอุบัติเหตุและสุขภาพประเภทต่างๆ.
- สนับสนุนข้อมูลผลการสอบทวน เพื่อเป็นแนวทางในปรับปรุงกระบวนการปฏิบัติงานของผู้พิจารณาสินไหม.
- ร่วมในทีมงานจัดการปัญหาข้อร้องเรียนจากลูกค้า.
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Issue demand letters to the third party.
- Check and correct information in the system (IIA).
- Prepare documents to be sent to outsource providers.
- Enter data and send requests for vehicle registration and civil registration information of the third party.
- Record receipt of payments in the system (IIA).
- Close claim cases when the third party cannot be contacted.
- Prepare information for payment processing (in cases where the outsource provider can claim, and/or for expenses related to obtaining vehicle and civil registration information).
- Attach documents obtained from vehicle and civil registration searches to the claim file.
- Perform other tasks as assigned by the supervisor.
- Bachelor s degree in any field.
- Honesty, perseverance, and negotiation skills.
- Attention to detail.
- Commitment and integrity in work.
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Inspect damaged vehicles at garages, accident sites, or customer premises.
- Assess the extent of damage and estimate repair costs.
- Verify the validity of claims and check for possible fraud.
- Liaise with repairers, policyholders, and other stakeholders.
- Prepare detailed survey and assessment reports.
- Advise claims handlers and underwriters on claim settlements.
- Negotiate with garages and customers regarding repair methods and costs.
- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Maintain accurate records and documentation for each claim.
- Provide technical guidance to claims teams as required.
- Diploma or Bachelor s degree with related experience in insurance or surveyor.
- Prior experience in motor claims assessment, vehicle repair, or insurance is preferred.
- Strong knowledge of motor vehicle construction, repair methods, and insurance processes.
- Analytical and investigative skills.
- Good communication and negotiation skills.
- Attention to detail and integrity.
- Ability to work independently and manage multiple cases.
Experience:
5 years required
Skills:
OmniGraffle, Balsamiq, Research
Job type:
Full-time
Salary:
negotiable
- You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design.
- You are responsible for delivering the vision of user experience design and strategy.
- You are driven to create intuitive solutions, bettering the design and usability of Chubb s digital solutions and guiding user-centered methodologies from strategy, research, design, and user testing.
- You are excited at the prospect at working with multi-disciplinary teams in an iterative manner to deliver Chubb s superior service execution digitally.
- You are committed to continuous improvement for both your teams, yourself, and Chubb s culture.
- Execute the UX process and implementation of projects associated with different business units.
- Carry out user-centric design practices. Conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full user experience.
- Work with multidisciplinary teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye towards human value feasibility and economy.
- Conduct user testing and qualitative sessions to improve engagement, usability, and affinity.
- Apply, promote, and iterate design guidelines, best practices, and standards (i.e., Chubb Design System).
- Follow the existing responsive logic and produce adaptive design screens as well as provide UI implementation support across different platforms and sites.
- Illustrate design ideas using collaboration design tool such as Figma.
- Connect design strategy to business results.
- What you bring to the table (Qualifications).
- Foundational skills.
- Willing and able to break the mold, challenging the status quo for the good of the customer and user experience design.
- Able to effectively interact with key roles within a multidisciplinary team.
- Strong communication and time management skills, with a sense of ownership and urgency.
- Ability to facilitate design feedback/review sessions with designers, business leads, developers, and other roles and to explain design approaches or technical details.
- Experience with an iterative design process, and a recognition that the first design is rarely the final design (i.e., MVP mindset).
- Experience with design thinking and human centered design frameworks.
- Ability and willingness to learn Agile ways of working.
- Skills and Education.
- 5+ years of hands-on UX experience preferred.
- Experience with Fintech products and AI (Artificial Intelligence) use in design is an advantage.
- Prior experience as a product designer or UX/UI designer.
- Experience in the full spectrum of UX and UI design activities, which includes UX research, wireframing, high-fidelity UI design, user testing.
- Proficient in collaborative design tools such as Figma, Mural, etc.
- A good understanding of the design implementation as opposed to just delivering a proof of concept (POC) design.
- Experience with responsive design and UI handoff.
- Experience with web technologies (e.g., HTML, CSS, JavaScript) is a plus.
- Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.
Benefits
- Pension Fund
- Professional development
- Five-day work week
- Social Security
- Job training
- Learning & Development Opportunities
