Connectivity and Onboarding Manager (Mandarin speaker)
āļāļĩāđāđāļŪāđāļāđāļĨāđāļāļāļŠāđ (āļāļĢāļ°āđāļāļĻāđāļāļĒ)JOB DESCRIPTION
Main Tasks:
- Integration platform specialists monitoring and ensuring the completion of the technical and commercial onboarding leading to a Ready to sale status
- End-to-End technical and operational ownership of the onboarding process for selected strategic connectivity partner accounts, including global hotel chain brands
- Assist hotels and chains in the ARI mapping process to reduce timescales, via channel manager or connectivity incl. SynXis, including sharing extranet credentials and contract code details necessary for mapping
- Promote and maximize central framework agreements: persuade hotel decision-makers to adopt and optimize the rate plans and commercial terms negotiated by the central framework team. Effectively communicate the benefits of various rate plans, including yieldable and higher commission rate options, to maximize hotel exposure and sales potential.
- Responsible for the content completion and accuracy needed for correct client mapping: room names, PMS codes, images, description,
- Commercial onboarding: Monitoring initial performance to ensure correct set-up and payment facilities
- Offboarding to respective commercial team with a detailed handover plan, including commercial agreement and expectation, contact person, potential challenges (design handover plan)
- Assisting hotels in completing the âready to saleâ journey: rate plan creations, ARI update, integration: 35%
- Commercial onboarding to First 10 confirmed bookings: 25%
- Offboarding to frontline sourcing: 20%
- Provide support to hotels during their early life stage for commercial, operational, financial queries: 20%
- Days between new hotel request and first-booking status
- Hotel NPS score on âstart of working with usâ
- Implementation success
- Producing hotels
- New hotel sales
- Education: University degree (Tourism will be desirable)
- Languages: Native or bilingual level of the local language, very advanced level of Chinese and English
- Experience: 2-4 years of experience.
- Knowledge:
- MS Office: advanced level.
- Atlas: Expert level.
- Tableau: Basic user level.
- Salesforce or any other CRM: Basic user level.
- You will have the opportunity to work for a company that is going through significant change in becoming the worldÂīs leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work within an innovative, engaging, and multicultural environment where people is first. Having the opportunity to build strong and lasting business relationships and friendships from around the world. And with options for developing your career locally or within one of our beautiful working locations across the globe.
- You will have the opportunity to work for a company that is going through significant change in becoming the worldÂīs leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- Within an innovative, engaging and multicultural environment.
- Build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful
- working locations across the globe
You will have the opportunity to work for a company that is going through significant change in becoming the worldÂīs leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļĩāđāļāļģāđāļāđāļ
- 2 āļāļĩ
āđāļāļīāļāđāļāļ·āļāļ
- āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
āļŠāļēāļĒāļāļēāļ
- āļāļēāļĢāļāļąāļāļāļēāļĢ
āļāļĢāļ°āđāļ āļāļāļēāļ
- āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļīāļĐāļąāļ
Hotelbeds āđāļāđāļāđāļ§āđāļāļāļēāļĢāļāđāļāļāđāļāļĩāđāļĒāļ§āļāļĩāđāđāļŦāđāļāļĢāļīāļāļēāļĢāđāļĢāļ·āđāļāļāļāļĩāđāļāļąāļ āļāļąāļ§āļĢāđ āđāļĨāļ°āļāļ·āđāļāđāļāļĩāļāļĄāļēāļāļĄāļēāļĒ āļāļāļāļāļĩāđāļāļĢāļīāļĐāļąāļāļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļĢāļĩāļŠāļāļĢāđāļāļāļ§āđāļē 2000 āđāļŦāđāļāđāļ 80 āļāļĢāļ°āđāļāļĻ āļĢāļ§āļĄāļāļąāđāļāļāļĢāļīāļĐāļąāļāļāļēāļĢāļāđāļāļāđāļāļĩāđāļĒāļ§āļāļĩāļ 1200 āļāļĢāļīāļĐāļąāļ Hotelbeds āļāļĢāļ°āđāļāļĻāđāļāļĒ āļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļāļāđāļĢāļēāļāļ·āļāļāļēāļĢāļāļāļāļŠāļāļāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļēāļāļąāđāļ§āđāļĨāļ āļāđāļ§āļĒāđāļāļāđāļāđāļĨāļĒāļĩāļāļāļāđāļĢāļē āļāļģāđāļŦāđāļĨāļđāļāļāđāļēāđāļāđāļĢāļąāļāļ ...
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: By joining Hotelbeds Group you will be working for a leading global travel organisation at the forefront of the industry. With a clear strategy and business structure, we know what we want and how we want to get there and this is evident across everything we do. You will experience an innovative, ...
āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ
- āļāļĢāļ°āļāļąāļāļāļļāļāļąāļāļīāđāļŦāļāļļ
- āđāļāļāļąāļŠāļāļķāđāļāļāļĒāļđāđāļāļąāļāļāļĨāļāļĢāļ°āļāļāļāļāļēāļĢ
- āļŠāđāļ§āļāļĨāļāļāļāļąāļāļāļēāļ
- āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ
- āļāđāļēāļĒāļāđāļēāļāļģāļāļēāļāđāļāļ§āļąāļāļŦāļĒāļļāļ
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ
- āđāļāļāļąāļŠāļāļķāđāļāļāļĒāļđāđāļāļąāļāļāļĨāļāļēāļ
- āļāđāļēāļĒāļāđāļēāļāļģāļāļēāļāļĨāđāļ§āļāđāļ§āļĨāļē