Job Description:

1. Ensure Order to Cash activities are effectively and timely executed to meet customer requirement
2. Ensure good result of Account Receivable KPI for Collection Effectiveness
3. Build relationship and Drive Supply Chain joint business plan to develop mutual benefit with key customers
4. Identify opportunities to reduce distribution cost or create operation efficiency to win in supply chain eco system
5. Provide analysis related to end to end order to cash, including report/dashboard, in order to propose the actions for business opportunities
6. Ensure Order to Cash governance is followed and cascaded properly to avoid discrepancies
7. Perform other related duties as assigned

Professional Experience

• Bachelor Degree
• 7 years of customer service experience, with strong leadership and analytical skills
• Manage and improve the order to cash process consistently
• Short stock management, including allocation of critical items to customer
• Ensure order to cash process aligns with financial revenue recognition policy on a monthly basis by working closely with warehouse, logistics and sales
• Weekly update to commercial team on order progress and highlight if any service issue, then drive solutions /actions cross functionally

Other Requirement

• Preferable to have an experience in FMCG
• Have experience in leading diversity in organization
• Have background in finance (account receivable)
• End to end supply chain cost saving project