Scope of Work

• First Contact and Support for Service Operation.
• Service Sales and customers by call management (call in & call out)
• Manage incoming work from various channels: Email & Service walk-in customers.
• E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking & archiving.
• Co-ordinate with related function for implementation and delivery (SIM, Number, Device)
• Responsible to support customer requesting and problem handling to be completed.

Qualifications

• Bachelor's degree in related field.
• Good human relationship & good service mind.
• Strong communication and interpersonal skills and dedication to customer satisfaction.
• Able to use MS Office.