Lead the onboarding process for VB products by spearheading KYC initiatives integrated with telecom services. Enhance user experiences through innovative UX/UI design and consent centralization.

Responsibilities:

• KYC Strategy: Develop and implement a comprehensive KYC strategy tailored for telecom-linked VB products, ensuring compliance and efficiency.

• User-Centric Onboarding: Create intuitive onboarding processes that enhance customer satisfaction while centralizing consent for future use.

• UX/UI Journey Design: Collaborate with design teams to craft engaging customer journeys across telecom service channels.

• Data Management: Oversee accurate customer data collection and compliance with regulatory requirements, including data structure and retrieve for future usage.

• Cross-Functional Collaboration: Align KYC processes with marketing and product strategies through close collaboration with telecom partners and internal teams.

Qualifications:

• Education: Bachelor’s degree in Finance, Business, or related field (MBA preferred).

• Experience: 5+ years in KYC, compliance, or onboarding roles, preferably in telecom or financial services.

• Skills: o Strong grasp of UX/UI design and customer journey optimization. o Excellent logical articulation, analytics and project management skills. o Outstanding communication abilities to engage stakeholders effectively.

• Industry Knowledge: Familiarity with telecom products, KYC regulations, and digital onboarding solutions.