Job Description : 

• Execute project from management and set up project timeline. 
• Manage all off the step of the business process with business owners. 
• Coordinate and communication with project member and other related. 
• Gather requirement using interview, document analysis and business process description form user. 
• Create as-is process. Workshops or meeting with key user for finding pain point.  
• Identify the gap between to-be and as-is process. 
• Improvement and Lean process using Lean six sigma , PDCA model. 
• Create new process, Business Requirement, other document related and working procedure. 
• Prove innovative, Creative, practical solution to operational problem and cost saving. 
• Ad hoc project management.

Qualification:

• Bachelor’s degree in Business Administration, Economics, Information Technology, or a related field. A Master’s degree or MBA is preferred.
• Minimum of 9 years of experience in process improvement, business process management, or related fields.
• Solid experience in payment, banking, insurance, financial services and related
• industries is preferred
• At least 5 years in a leadership role overseeing process improvement initiatives.
• Proven experience in project management and leading cross-functional teams.
• Excellent communication and stakeholder management skills                         
• Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
• Good understanding of software development life cycle and Knowledge of RPA / Python.
• Ability to work collaboratively with IT and other departments to drive business solutions.