T&T Experienced Analyst - Human Capital as a Service / Operate (SuccessFactors) - TH
ที่ดีลอยท์ ทู้ช โธมัทสุ ไชยยศ จำกัดT&T Experienced Analyst - Human Capital as a Service / Operate (SuccessFactors) - TH
Are you ready to unleash your potential?
Work you’ll do:
Key Responsibilities:
- Respond to and resolve technical inquiries and issues related to the HC platform.
- Managing internal and external stakeholder communications
- Diagnose and troubleshoot problems, providing timely solutions.
- Maintain and update relevant documentation and knowledge bases.
- Assist in the implementation of system upgrades, patches, and updates.
- Monitor system performance and identify potential issues.
- Contribute to process improvement initiatives to enhance platform efficiency.
- Analyze complex problems and develop effective solutions.
- Collaborate with cross-functional teams to resolve issues and implement enhancements.
- Responsible for escalation Management on aging tickets or any issues arises
- Continuously expand your knowledge of SuccessFactors and related technologies.
- Stay updated on industry trends and best practices
Your role as a leader:
- Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte’s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
Requirements:
- Minimum 3 years of vast experience on challenging support delivery experience on Human Capital systems preferably in SuccessFactors
- Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
- The willingness to work based on clients’ business workdays and office hours and on rotation basis to support any critical or high request after client’s business office hours.
- Good spoken English and an added advantage if other languages are known
- Good analytical thinking and ability to engage stakeholders
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Pro-active and willing to own task assigned
Due to volume of applications, we regret that only shortlisted candidates will be notified.
Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ประสบการณ์ที่จำเป็น
- 3 ปี
เงินเดือน
- สามารถต่อรองได้
สายงาน
- บริหารทรัพยากรบุคคล
- นักวิเคราะห์
ประเภทงาน
- งานประจำ
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