General Overview

Functional Area: SCM - Supply Chain Management
Career Stream: LOG - Logistics
Role: Associate
Job Title: Logistics Associate
Job Code: ASS-SCM-LOG
Band: Level 06
Direct/Indirect Indicator: Indirect

Summary

Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored

Detailed Description

Performs tasks such as, but not limited to, the following:

• Works in support of logistics processes such as materials replenishment/ kitting, warehouse shipping/receiving and/or distribution.
• Provides analytical and administrative support to logistics department.
• Prepares and analyzes department performance measurements.
• Creates department reports and communicates to other departments/ functions.
• Develops and assists in implementing corrective action plans.
• Develops training systems and documentation for new employees.
• Performs administrative tasks in support of department activities.
• Recommends process improvements, assists with implementation, documentation and communicates to other function areas.
• Gets involved in resolving parts and process issues.
• Works on special projects as assigned.
• Conducts order book management including new order analysis and entry, open orders, and behind schedule order process.
• Oversees return materials management to ensure fast turnaround, customer satisfaction, and minimal financial impact.
• Ensures products shipped are timely and match customer order.
• Conducts analysis of best practices and shares among business units and customers.

Knowledge/Skills/Competencies

• Good understanding of manufacturing, warehouse and distribution processes.
• Knowledge of personal computers and ability to learn and use applications specific to this area.
• Basic understanding of internal and external customer requirements
• Ability to identify and resolve complex process/system problems using financial, analytical and statistical models.
• Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
• Ability to evaluate, prioritize, and problem solve tasks which are limited in complexity to ensure their timely and accurate completion.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• Zero to two years of relevant experience.

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.