General Overview

Functional Area: SCM - Supply Chain Management
Career Stream: LOG - Logistics
Role: Associate
Job Title: Import/Export Associate
Job Code: ASS-SCM-IMPX
Band: Level 06
Direct/Indirect Indicator: Indirect

Summary

Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Participates in the evaluation, development, implementation, and continuous improvement of specific SCM business processes such as outbound shipments, import export classifications, freight expense management, and carrier relationship management.
• Analyzes traffic patterns and looks for least cost alternatives.
• Ensures compliance with customs and government regulations and minimize duties and taxes.
• Provides ongoing support in resolving process/execution issues with both internal and external customers.
• Manages requests for support/service and develop processes and education to meet customer demands and ensure satisfaction.
• Leads in the rapid identification, analysis, and resolution of problems to ensure the minimum interruption to the team's work.
• Monitors activities of the team against defined objectives, report on achievements and propose ways in which performance can be improved.
• Provide data on varying Logistics related charges in support of bid activity.
• Develops cost center budget and expenses for annual contract.
• Maintains applicable system tables in support of related activity.

Knowledge/Skills/Competencies

• Good understanding and ability to interpret of traffic and logistics laws, rules and regulations.
• Good knowledge of import / export rules and regulations, compliance and documentation requirements.
• Knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department.
• Basic math, data entry and 10-key skills.
• Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to identify and resolve limited complexity process/system problems using financial, analytical, and/or statistical models.
• Commercial and financial awareness, particularly of transportation and logistics costs and regulations.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional travel may be required.

Typical Experience

• Zero to two years of relevant experience.

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.