General Overview

Functional Area: HRM - Human Resources
Career Stream: PDS - HR Program Development and Services
Role: Manager 3
Job Title: HR Learning & Development Manager 3
Job Code: MG3-HRM-LD
Band: Level 11
Direct/Indirect Indicator: Indirect

Summary

Responsible for Learning & Development leadership within multiple countries having between 2,000 to 5,000 employees or Learning & Development leadership within a single country having at least 5,000 employees.

Detailed Description

Provides direct and indirect supervision to subordinate managers and employees performing diverse roles within large sites. This includes establishing three- to five-year plans/objectives, and developing policies for the function/unit. Accountable for projects or programs on a multi-functional, national, or regional basis. Work is guided by broad site objectives and corporate policy. Work requires developing solutions, precedents, and/or policies. Receives assignments in the form of objectives and sets goals to achieve objectives. Establishes long-term plans/objectives and recommends changes to policies. Develops department budgets and goals. Erroneous decisions or failure to achieve goals results in critical delay in schedules and/or unit operation and may also have a company-wide affect. Provides direct supervision to others, or indirect through subordinate supervisors, and coordinates the activities of a section or department with responsibility for results in terms of costs, methods, and employees. Reviews employees performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers/supervisors salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Interacts regularly with senior management or executive levels on matters concerning several functional areas, divisions and/or customers. Maintains positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization.

Performs tasks such as, but not limited to, the following:

• Develops the overall Learning & Development strategy for the region in support of regional business goals.
• Participates in global teams or leads regional teams to develop core development programs that provide consistent implementation across all sites (eg. Management Development, New Employee Orientation).
• Provides leadership and guidance to site training managers and/or trainers in multiple countries.
• Delivers the training directly, trains internal trainers, hires trainers or selects suppliers to deliver courses.
• Directs the activities of sites in implementing an analysis process to address business needs and the gaps that require solutions.
• Analyzes the results and recommends training programs for local implementation to address and improve deficiencies across the full spectrum of Learning & Development solutions (Management and Non-Management applications).
• Ensures that Learning & Development metrics are tracked and used proactively to drive regional or country process improvements (eg. e-Learning usage is increased and costs are decreased while meeting the learners' needs).
• Rolls up regional or country Learning & Development metrics for corporate summaries, as requested

Knowledge/Skills/Competencies

• In-depth knowledge of government regulations.
• In-depth knowledge of HRIS system solutions that may include Lotus Notes databases, Celestica Learning Place global intranet, SAP HR, etc.
• Advanced proficiency in the following core competencies (refer to Celestica's Global Competency Framework):
• Personal Attributes
  • Thinking and Problem Solving: Creative Thinker; Analytic/Systematic Thinker
  • Interpersonal Relations: Consensus Builder; Communicator~
  • Personal Characteristics: Learning Oriented; Decisive
  • Interpersonal Competencies: Communication Skills; Organization; Facilitation; Problem Solving
  • Business Competencies: Project Management; Change Management; Organizational Awareness; Financial Fundamentals; Negotiation; Customer ~Relationship Management; Supplier Relationship Management
  • Technical Competencies: Information Management; Quality Management; World Class Manufacturing
  • Leadership Competencies: Develop People; Involve Every Mind; Think, Vision & Plan; Know the Business; Earn Credibility

Physical Demands

• Duties of this position are generally performed in good working conditions. Occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional travel may be required.

Typical Experience

• Nine plus years of Learning & Development, Human Resources or relevant experience.

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.