ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Pleasant Personality, English

ประเภทงาน:

งานประจำ

• Collaborate closely with the Boutique team members to achieve the monthly WFJ targets as well as drive the rôle as the brand ambassador transmitting the brand values & culture to clients.
• Assist the Fashion Advisors to present the collection to customers with a special focus on technical knowledge.
• Share knowledge, market intelligence and information about WFJ with the team members to help build a high performance team.
• Provide qualitative feedbacks regularly to Boutique Management team and WFJ Merchandising team on collection performance, product quality and challenging item push.
• Partner with the Visual Merchandising team on the optimisation of display and visibility such as ensuring frequent changes on display, increasing visibility of challenging items, etc.
• Work closely with Timepieces & Fine Jewelry Expert (TFJE) and WFJ Deputy Head of Boutique to ensure tidiness to increase visibility.
• Recruit new TFJ customers and convert existing Fashion clients to TFJ purchasers as well as develop strong, lasting relationships with clients.
• Ensure all customer service and after-sales requests are handled according to the guidelines.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Providing expert advice and support to both staff and clients.
• Engaging in projects that challenge and expand your skills.
• What you will bring Minimum 3 years of sales experience preferably from international Watch & Fine Jewelry (WFJ) brands.
• Strong knowledge of WFJ collections (including technical knowledge) and basic alteration skills with the experience of handling high profile clientele.
• Knowledge of WFJ competition environment & trends.
• Pleasant personality with high level of sophistication & refinement.
• Excellent communication skills (Thai and English) with team working spirit, aiming for the total business goals of the boutique.
• Comfortable with retail working hours such as on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประเภทงาน:

งานประจำ

• Existing Private Clients and Top Clients from Boutiques (Fashion and High Jewelry clients).
• Existing Haute Couture clients.
• High potential Private Clients and High Jewelry prospects (Top Elites, Elite who used to be Private Clients, and top TH clients in other country database).
• CLIENTS STRATEGY: Develop a personal relationship with Top Private Clients and in depth understanding of overall Private Clients and Top clients on their lifestyle, preference, and sales performance.
• Define how to engage and convey the Brand to Private Clients together with Merchandising & Marketing covering all touchpoints (Buys, Events, Gifts, Communication.).
• Work with Retail/Boutique Management to improve boutique service and Private Clients related operations (managing reservation, remote services.).
• To recruit and develop local Private Client base and programs in partnership with Global / Regional team, other CHANEL markets and by developing local partnership (landlords,.).
• To support WFJ development (Haute Horlogerie & Haute Joaillerie).
• Private Clients PROGRAM & PLANNING: Define yearly plan on private client mapping and journey (including event, activities, gifting, trips, client targeting, etc.) Event, Activities, and Trips: International events/trips: Fashion shows, HC shows, Image events, HJ events.
• Regional events/trips: Image events, HC presentation, and others.
• Local events/trips: Image events, collection event, other local CRM events..
• Identifying Local opportunities through ongoing monitoring of market activities and creating local Private Client experiences relevant to the brands values.
• Communicate and engage all stakeholders on the plan (boutique,.).
• Private Clients RELATIONSHIP BUILDING Accompany clients as Brand Ambassador for Local Private Clients events as well International Trips for Fashion, Watches and Fine Jewelry.
• Partner with Boutique and CEE in their targeting approach & in the development of their knowledge of Private Clients.
• LOCAL SUPPORT / COACHING Support boutique in the development of their Private Clients relationship through coaching (ex: Etiquette/Dinner experience), event/trip entertainment and advise on coaching individual approach (ex: Boutique gestures).
• Floor observation and feedback.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Providing expert advice and support to both staff and clients.
• Engaging in projects that challenge and expand your skills.
• What you will bring Excellent communication and interpersonal skills with the ability to build excellent relationships with all stakeholders (local, regional, global).
• An ability to interact proactively with management and staff at all levels of the organisation.
• Demonstrate and uphold company initiatives and values, including discretion and confidentiality.
• Ability to contribute towards the development and implementation of fashion marketing programs and initiatives to meet the needs of the organisation.
• Client service & High-End mindset, deep understanding of retail dynamics and environment.
• Deep knowledge & understanding of Thai luxury clients.
• Solid level of sophistication and culture on Art, Cuisine, Winery, .
• Mindful of grooming, social etiquette and at ease in mingling.
• Personal network and connections in affluent circles.
• Well-developed organisational and administrative skills, including strong attention to detail and the ability to prioritise and control own workload.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Drive the importance of image to the boutique team to ensure the brand image presence, the optimum condition of the boutique environment, and the professional image of the team members.
• Manage and inspire the Boutique team Manage and coach the Fashion Advisors ensuring their well-being, professional development and performance management.
• Partner with Training team and Field Trainers to ensure proficiency in product knowledge and sales techniques.
• Build a Client-centric Boutique team Support the team in developing and executing a client-centric culture, emphasizing on client engagement and long lasting client relationships.
• Drive the high standards in all aspects of customer service.
• Manage Merchandise & Inventory Lead and oversee the team members to direct daily opening and closing inventory count to ensure efficiency and adherence to the Company control guidelines.
• Supervise the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently.
• Effectively manage day-to-day Operations Ensures daily and monthly sales targets are achieved for the store as well as all operational procedures regarding sales, transfers, stock adjustments and all policies are followed.
• Design and review roster to maximize staff strength in accordance to traffic demands and trading patterns, rotating with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor.
• Attend to all day-to-day Operations issues promptly, seeking direction and guidance from the senior management when needed.
• Ensure daily sales and appropriate paperwork is accurately completed and keeping up-to-date on the boutique s commercial and operational insights.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring More than 3 years of experience in store operations and team management. Experience in supervising a large team in a luxury fashion business is highly advantageous.
• Develop clear and challenging but achievable goals as well as maintain commitment to goals even in difficult situations.
• Strong analytical skill with the ability to understand and synthesize business and market intelligence.
• Passion for luxury fashion, strive for excellence and eye for details.
• Flexibility in driving impacts during retail working hours including work on weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ทักษะ:

Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• 스탁룸을 포함한 부티크에서 월별 재고 수량 확인 과정에 참여.
• 제품 입고 후 품질 점검 실시.
• 스탁 이동 및 포장 업무 보조.
• 제품 배송 및 반품 업무 지원.
• 제품 관련 전화 문의 응대.
• 여러분을 위한 동기부여 요소 꼼꼼한 업무 처리 능력과 뛰어난 정리 정돈 능력.
• 협업률이 높고 업무 속도가 빠른 환경에서 근무.
• 다양한 방면에서 배우고 발전할 기회.
• 팀에 합류하는 데 유리한 특징 뛰어난 의사소통 능력.
• 꼼꼼한 성격 및 세심한 주의력.
• 처리 속도가 빠르고 협업성이 강한 업무 방식.
• Microsoft Office 애플리케이션 (Excel 활용 가능자).

ทักษะ:

Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• 스탁룸을 포함한 부티크에서 월별 재고 수량 확인 과정에 참여.
• 제품 입고 후 품질 점검 실시.
• 스탁 이동 및 포장 업무 보조.
• 제품 배송 및 반품 업무 지원.
• 제품 관련 전화 문의 응대.
• 여러분을 위한 동기부여 요소 꼼꼼한 업무 처리 능력과 뛰어난 정리 정돈 능력.
• 협업률이 높고 업무 속도가 빠른 환경에서 근무.
• 다양한 방면에서 배우고 발전할 기회.
• 팀에 합류하는 데 유리한 특징 뛰어난 의사소통 능력.
• 꼼꼼한 성격 및 세심한 주의력.
• 처리 속도가 빠르고 협업성이 강한 업무 방식.
• Microsoft Office 애플리케이션 (Excel 활용 가능자).