The role of Agency Strategic and CAO Office Support involves providing administrative and strategic assistance to the Chief Agency Officer (CAO) and supporting the overall strategic initiatives of the agency. This position ensures smooth office operations, effective coordination of strategic projects, and alignment of key initiatives with the agency’s goals.

Strategic Support:

• Assist the CAO in developing and implementing strategic plans.
• Coordinate with various departments to track the progress of strategic initiatives.
• Provide insights and analysis to support decision-making.
• Prepare reports and presentations on strategic goals, performance metrics, and outcomes.

Administrative Assistance:

• Manage the CAO’s calendar, schedule meetings, and arrange appointments.
• Organize internal and external meetings, including logistics and preparation of materials.
• Handle correspondence on behalf of the CAO, ensuring timely and accurate responses.
• Maintain and organize confidential documents and records.

Project Coordination:

• Support cross-functional projects by coordinating tasks, timelines, and deliverables.
• Monitor project milestones and assist in resolving any issues that may arise.
• Collaborate with team members to ensure successful execution of strategic initiatives.

Communication & Stakeholder Management:

• Act as a liaison between the CAO and internal/external stakeholders.
• Ensure consistent communication across different levels of the organization.
• Draft internal communications related to strategic initiatives and updates.

Office Operations & Support:

• Ensure efficient day-to-day office operations, including procurement of office supplies.
• Manage travel arrangements, expense reports, and reimbursements for the CAO.
• Support event planning and coordination for agency-wide initiatives.

Coordination with Regional Offices:

• Establish and maintain effective communication channels with regional offices.
• Coordinate regional office updates and ensure alignment with central strategic goals.
• Monitor regional performance and support the implementation of best practices.
• Assist in organizing regional meetings and training sessions.

Specification & Certificate require:

• Bachelor’s degree in Business Administration, Management, or a related field.
• 3-5 years of experience in administrative or strategic support roles.
• Experience in an agency or fast-paced corporate environment is a plus.
• Familiarity with strategic planning and project management methodologies.

Competency require (Knowledge, Skills, Attribute)

• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with integrity.
• Proficiency in project management tools and software.
• Strong analytical skills and ability to prepare detailed reports.
• High level of adaptability and problem-solving skills.

Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).