Job Title

Application Support (Core Hospital)

Career Area

IT & Application Support

Location

Samitivej Srinakarin Hospital

The Application Support will provide technical support as business flow for existing software, maintain applications, revise process and support the applications for all users in our hospitals.

Role & Responsibilities

• Maintain the core hospital software application to ensure the service quality.

• Analyze and improve process to complete the operational issues of HIS (Hospital Information Systems) .

• Monitor and provide the routine troubleshooting as the daily basis.

• Participate and implement project as the core team for hospitals.

• Prepare technical reports by collecting, analyzing and summarizing information and trends such as : provide medical data, dispensing medication, accurate reports of billing data, receipts or payment issues.

• Manage team and able to work in various environment with high pressure.

• Hospital Information Systems Projects : Arcus Air

Qualification

• Bachelor’s degree or higher in area of IT / Business Computer / Computer Science.

• At least 2 years’ experience in IT Health Care support or IT Support (Web Application/Software).

• Have a good experience working through the software implement, IT operation, IT service support and SQL Commands in a Hospital.

• The ability to influence stakeholders and work closely with them to determine acceptable solutions.

• Strong Problem solving, Analytical skill, Service Mind, Technical and Consultative skills.

• Able to work under pressure and tight schedule.

Operations Time: 5 Days work on Mon-Fri at 08.00-17.00

Work Location : Onsite 100% at Samitivej Srinakarin Hospital