General Manager, Operations & Business Services
āļāļĩāđDextra āđāļāđāļāļĩāļĒ āļāļģāļāļąāļThe General Manager, Operations & Business Services is a senior executive role responsible for overseeing the day-to-day operational functions of Dextra Manufacturing Co., Ltd. This position involves strategic planning, managing operational processes, improving performance, ensuring operational efficiency, and leading a diverse team to achieve business goals. The General Manager, Operations & Business Services plays a critical role in aligning plant performance with Group objectives and industry standards, contributing to the companyâs long-term success and competitive edge. This position works closely with other senior leaders to develop and implement strategies that drive organizational growth and sustainability.
Key Responsibilities
- Develop and implement operational strategies aligned with corporate goals and objectives.
- Identify opportunities for standardization, process optimization, innovation, and cost reduction in operations.
- Establish and drive plant objectives to meet production targets, quality standards, and budgetary requirements.
- Steer long-term planning initiatives to ensure the companyâs operational readiness by effectively collaborating with senior management to define objectives, goals, and performance metrics.
- Oversee daily operations of the company, ensuring efficiency and effectiveness.
- Manage resources, including human, financial, and material, to optimize operational performance.
- Monitor key performance indicators (KPIs) and metrics to measure operational success.
- Oversee all aspects of plant production, ensuring that production schedules are met.
- Optimize production processes to improve efficiency and reduce waste.
- Analyze operational data and performance indicators to identify areas for improvement and implement corrective actions as needed.
- Ensure all products meet quality standards and specifications.
- Implement and maintain quality control systems.
- Address quality issues promptly to minimize disruptions.
- Promote a culture of safety and ensure compliance with health and safety regulations.
- Conduct regular safety audits and risk assessments.
- Develop and implement emergency response plans.
- Lead, mentor, and develop a high-performing team ensuring alignment with corporate objectives and standards.
- Set performance expectations, conduct performance evaluations, and provide coaching and development opportunities for direct reports.
- Develop talent pipelines and succession plans for key roles in the organization.
- Foster a positive and inclusive work environment.
- Ensure appropriate staffing levels and manage recruitment, training, and retention of employees.
- Foster a culture of engagement, accountability, and continuous improvement.
- Implement programs and initiatives to enhance employee satisfaction and motivation.
- Lead continuous improvement initiatives and implement lean manufacturing principles to enhance processes, technologies, and systems across all operations.
- Streamline processes to enhance productivity and reduce costs.
- Identify and rectify bottlenecks and inefficiencies in the production process.
- Drive the adoption of new technologies and innovative solutions to improve operational efficiency.
- Stay abreast of industry trends and emerging technologies to keep the company competitive.
- Implement digital transformation initiatives to enhance production and operational capabilities.
- Support and collaborate with R&D and product development teams to bring new products to market.
- Ensure operational readiness for new product launches.
- Facilitate cross-functional collaboration to drive innovation and product improvements.
- Ensure compliance with industry regulations, environmental standards, and other applicable laws.
- Remain updated on regulatory changes and promptly integrate required adaptations.
- Oversee the maintenance of plant equipment and facilities.
- Ensure machinery is in good working order and maintenance schedules are adhered to.
- Plan for and manage capital projects and upgrades.
- Coordinate with supply chain and procurement teams to ensure availability of raw materials.
- Manage inventory levels to optimize production without overstocking.
- Maintain strong relationships with suppliers and vendors.
- Develop and manage operational budgets.
- Monitor financial performance and implement cost-control measures.
- Work with the finance department to ensure accurate financial reporting and analysis.
- Build and maintain relationships with key stakeholders, including customers, suppliers, and partners.
- Communicate regularly with senior management to provide updates on operations, performance, and key initiatives.
- Address and resolve operational issues and challenges promptly.
- Represent the company in meetings and negotiations with external parties.
- Develop and implement risk management strategies to identify, assess and mitigate operational risks.
- Establish protocols for crisis management and business continuity planning to ensure resilience in the face of unforeseen events.
- Develop and implement sustainability initiatives to reduce environmental impact and promote responsible resource management.
- Evaluate opportunities for renewable energy integration, waste reduction, and eco-friendly practices within industrial operations.
- Support the development with our experts and drive the implementation of ESG initiatives to promote ethical practices and sustainability.
- Monitor and report on ESG performance metrics.
- Engage with stakeholders to ensure alignment with ESG goals and objectives
Requirements
- Masterâs degree in business administration (MBA), Industrial Engineering, Operations Management or a related field.
- Certifications such as Six Sigma, Lean Manufacturing, PMP (Project Management Professional), or equivalent are advantageous.
- Senior Leadership Experience: Minimum of 10-15 years of experience in operations management, with at least 5 years in a senior leadership role.
- Manufacturing Industry: Extensive experience in the manufacturing industry, specifically in operational management roles.
- Strategic Planning: Proven track record in strategic planning and execution within a manufacturing setting.
- Continuous Improvement: Demonstrated experience in leading continuous improvement initiatives and implementing lean manufacturing principles.
- Financial acumen: Strong background in budgeting, cost control, and optimizing operational expenses while meeting financial objectives.
- Project Management: Experience in managing large-scale projects and overseeing capital improvements.
- Excellent command in English, both written and spoken
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- Compliance
- Industry trends
- Product Development
- English (Excellent)
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- Procurement
- Finance
- Financial Reporting
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Established in Thailand since 1983 by a group of French entrepreneurs and with operations in Hong Kong, China, India, UAE, USA, France and Brazil, Dextra Group is a world leading manufacturer and distributor of engineered construction products for the building, civil and power industries. In additio ... āļāđāļēāļāļāđāļ
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: At Dextra Thailand we offer an attractive remuneration package and comprehensive fringe benefits to those dynamic people who enjoy working within an international and challenging environment.
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