ทักษะ:

Quality Assurance, Assurance, Data Analysis

ประเภทงาน:

งานประจำ

• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training ManagementYou will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred QualificationsFamiliarity with search engines and algorithms of any social media platform would be a plus point.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Researches, assesses, implements, and manages the areas of financial services regulations and laws and procedures, consumer protection, and public interest laws..
• Maintain and put in place sound KYC/EDD frameworks and ensure ongoing monitoring and review.
• Ensure that operational processes are sufficient, documented, and implemented such as fraud monitoring, customer due diligence, AML investigation workflows and case management, KYC/EDD, correspondent banking, transaction monitoring, and suspicious acti ...
• Support all teams to ensure compliance with anti-money laundering policies and regulations..
• Work closely with the CS and within the team in overseeing compliance procedures and advises on risk management.
• Maintain effective communication with external regulators (AMLO, SEC, law enforcement).
• Develop and implement compliance policies, procedures, and controls.
• Stay updated on industry trends, emerging regulations, and digital asset best practices.
• Investigate and respond to compliance incidents, including conducting internal investigations and implementing corrective actions..
• Bachelor's degree in Law, Business, Finance or a related field. Advanced degree or professional certifications in compliance or a relevant discipline is a plus..
• Minimum 3-5 years of experience in compliance, preferably in the digital asset or cryptocurrency industry..
• Strong knowledge of regulatory frameworks and compliance requirements related to digital assets, such as AML/KYC, CFT, data privacy and consumer protection..
• Familiarity with blockchain technology and its implications for compliance..
• Excellent understanding of financial systems and transaction monitoring..
• Effective communication and interpersonal skills to collaborate with stakeholders at all levels, including regulators and law enforcement agencies..
• Ability to adapt to a fast-paced and evolving regulatory landscape..
• High level of integrity, professionalism and ethical conduct..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Human Resource Management, Management, Leadership Skill, Problem Solving, Positive Thinker, Thai

ประเภทงาน:

งานประจำ

• Fully handling all basic Human Resource operations.
• Calculating payroll.
• Submitting legal & tax documents.
• Calculating sales & relevant commission.
• Recruiting new members for the team.
• Ensuring a positive working environment at all times.
• Solving daily problems as well as analyzing & moving towards long-term goals for the company's growth.
• This job requires fluent Thai.
• This job requires good diplomatic & leadership skills.
• This job requires basic understanding of Microsoft Office.
• This job requires good self-initiation & management skills.
• This job requires someone who is senior & has experience in managing people.
• Is This Job For Me.
• This job is for someone who is interested in Human Resources.
• This job is for someone who wants to handle an essential function of a business.
• This job is for someone who likes to see all aspects of a business area.
• This job is for someone who likes people & problem-solving.
• Why Work With Rapos Group.
• We are a family-owned enterprise. This value runs deep in our company where we are a close-knit team that works together.
• We believe in developing our team members to their fullest potential. You can start in any position with us today but if we see your skill & dedication, we will always try to open more doors for you.
• Our working style is results oriented. We don't care how many hours you put in, we care what you get out of those hours & where it will take our company.
• We try to keep our working environment friendly & enjoyable while being a meaningful learning experience to all our team members always.
• If this job sounds like you, we look forward to seeing your application!.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Product Development, eCommerce, Negotiation

ประเภทงาน:

งานประจำ

• Co-create and scale regional strategic solution kits, including but not limited to JBP frameworks, campaign playbooks, co-investment models, and performance best practices that enable consistent brand growth across SEA markets.
• Co-design and refine data-driven frameworks to enhance decision-making, such as regional scorecards, diagnosis tools, and competitive benchmarking dashboards.
• Lead vertical strategy and end-to-end commercial ownership of Chinese/International FMCG (Fast Moving Consumer Goods) sellers, driving ecosystem enablement, operational ...
• Facilitate alignment between SEA market teams, brand headquarters, and internal cross-functional partners through structured communication mechanisms and shared OKRs to ensure seamless execution and mutual growth.
• Translate insights into actionable business recommendations that influence key internal agendas, from product development and marketing solutions to shared resource optimization, to accelerate GMV scale and improve investment efficiency.
• Work with regional teams to drive B2B marketing and industry initiatives for key accounts, enhancing TikTok Shop's brand awareness and influence within the industry.
• Minimum QualificationsBachelor's degree or above.
• Fluent in Mandarin, to liaise with China-based brand HQs and partners.
• 4 years experience in eCommerce marketplace business or similar.
• Market knowledge with an international mindset, willing to have some business travel.
• Excellent interpersonal and negotiation skills, strong presentation skills and sales foundation.
• Strong analytical capability and proficiency with business metrics, reporting, and forecasting.
• Ability to work in a fast-paced and cross-cultural environment, with problem-solving mindset and strong ownership.
• Preferred QualificationsStrong networks and connections with Chinese FMCG or Beauty is a plus.
• Background in regional e-commerce, category management, account management, or commercial operations.
• Familiarity with TikTok Shop or content-based commerce models (LIVE, affiliate, creator-led sales).
• Track record building frameworks, dashboards, or standardized planning tools.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Digital Marketing, Branding

ประเภทงาน:

งานประจำ

• Develop and execute sales strategies across all online and E-Commerce platforms (Shopee, Lazada, TikTok Shop, Line, Website, etc.) to achieve business targets..
• Oversee the entire sales funnel - from traffic generation to conversion - ensuring an optimized customer journey..
• Develop and implement monthly promotional plans, including campaign initiatives, product bundling, and discount programs to maximize brand visibility and sales growth..
• Analyze and monitor online sales performance, market trends, and competitor activities to identify growth opportunities and adjust strategies accordingly..
• Lead sales team and collaborate with the Marketing, Digital, Customer Service, and Finance teams to execute successful promotional campaigns..
• Manage stock levels, pricing strategies, order processing, and logistics coordination across online channels..
• Monitor KPIs and provide reports and insights to senior management, with clear action plans for continuous improvement..
• Manage and control the sales budget, ensuring optimal ROI from promotions and platform investments..
• Build strong relationships with marketplace platforms and key business partners..
• Establish workflows to ensure consistent execution and service quality across all online touchpoints..
• Bachelor s degree or higher in Business Administration, Marketing, or related fields..
• Minimum 3-5 years of experience in E-Commerce or online sales; at least 1-2 years in a managerial or team lead role..
• Strong understanding of product lifecycle management and consumer behavior in the digital space..
• Proven experience working with major E-Commerce platforms (Shopee, Lazada,TikTok etc.) including both frontend and backend operations..
• Excellent leadership and team development skills..
• Analytical mindset with the ability to translate data into actionable insights..
• Able to manage multiple projects and priorities in a fast-paced, deadline-driven environment..

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• จัดทำเอกสารทางด้านบัญชีแบบเต็มระบบ บัญชีประจำวันด้านรายรับ, รายจ่าย.
• รับผิดชอบเงินสดย่อย, ควบคุมการเบิกจ่ายเงินสำรองจ่ายในงานต่างๆ บันทึกบัญชี, กระทบยอด.
• ประสานงานติดต่อกับธนาคาร และ หน่วยงานอื่นๆที่เกี่ยวข้อง.
• จัดเตรียม ตรวจสอบ นำส่งภาษีหัก ณ ที่จ่าย, ภาษีมูลค่าเพิ่ม และภาษีอื่นๆ ต่อกรมสรรพากร.
• บันทึกข้อมูลทรัพย์สิน และค่าเสื่อมรายเดือน.
• ซัพพอร์ทการปิดงบการเงินรายเดือน / รายปี.
• จัดทำงานที่เกี่ยวข้องหรืออื่นๆ ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษาปริญญาตรี สาขาบัญชี.
• มีประสบการณ์ในงานบัญชี 2-3 ปีขึ้นไป.
• อายุไม่เกิน 30 ปี.
• มีความสามารถในการใช้โปรแกรมบัญชี และ Microsoft office เป็นอย่างดี.
• มีความละเอียด รอบครอบ รับแรงกดดันได้.
• มีทักษะในการสื่อสารเป็นอย่างดี.

ทักษะ:

Industry trends

ประเภทงาน:

งานประจำ

• Think big and then execute at a granular level!.
• Learn the intricacies of the completions and drilling data life cycles and become a subject matter expert.
• Lead the entire product lifecycle for the KYC Platform, from ideation to execution and continuous optimization.
• Collaborate with stakeholders to define the vision and prioritize product features that align with business objectives.
• Break down complex problems into actionable user stories, creating mockups and wireframes where necessary (the basic design experience is helpful but not required).
• Work closely with engineering, compliance, data, and business teams to ensure the KYC platform meets regulatory and business needs.
• Analyze customer and business needs to ensure the KYC platform delivers a seamless experience while minimizing operational risks.
• Stay informed of industry trends and regulatory changes to adapt the platform s strategy proactively.
• Manage competing priorities, including product backlog, stakeholder requests, customer support needs, and time-to-market considerations.
• Act as the subject matter expert on KYC processes, ensuring the platform evolves to meet the needs of TrueMoney eco system s growing user base.
• At least 5-10 years of experience as a Product Manager or Business Analyst in the banking platform or consulting industry.
• Proven track record in product management, preferably in the fintech or financial services sector.
• Strong ability to grasp complex technical concepts and simplify them for clear communication, with excellent verbal and written skills.
• A keen interest in learning new technologies and integrating legacy industry systems with innovative solutions that deliver an exceptional user experience.
• Capable of inspiring, motivating, and supporting a team to achieve goals.
• Strong understanding of KYC processes, regulatory requirements, and compliance in the digital financial space (this qualification will be considered a priority).
• About TrueMoney.
• TrueMoney is Southeast Asia s leading digital payment platform, operating across seven countries: Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines, and Malaysia. Serving over 30 million users, we offer an e-wallet app and a network of 88,000 agents, making financial services accessible to millions. As part of the CP Group, Thailand s largest private conglomerate, Ascend Money TrueMoney s parent company became Thailand s first fintech unicorn, with a user base exceeding 50 million across the region.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Visio, Excel, English

ประเภทงาน:

งานประจำ

• Gather, analyze, and document business and functional requirements from stakeholders.
• Collaborate with product managers, developers, and QA teams to translate requirements into effective solutions.
• Facilitate workshops, meetings, and interviews to identify improvement opportunities in business processes.
• Create and maintain user stories, process flows, wireframes, and other supporting documentation.
• Support UAT (User Acceptance Testing) by developing test cases and coordinating testing activities with stakeholders.
• Perform gap analysis, feasibility studies, and cost-benefit analysis for proposed solutions.
• Monitor and evaluate solution performance to ensure business goals are met.
• Act as a liaison between technical teams and non-technical stakeholders to ensure clear understanding of requirements.
• Bachelor s degree in Business Administration, Information Systems, Software Engineering, Computer Engineering or related field.
• 2-5 years of experience as a Business Analyst or in a similar role.
• Strong understanding of software development life cycle (SDLC), STLC, Agile, and Waterfall methodologies.
• Proficient in tools such as JIRA, Confluence, Visio, Excel, or other BA-related tools.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Fluent in Thai with good command of English communication.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Finance, English, Thai

ประเภทงาน:

งานประจำ

• Reviewing and approving transactions executed by the operations sector..
• Monitor spreads, market movements, liquidity provider rates, and trading conditions in real time..
• Continuously check external market prices to ensure alignment with industry benchmarks..
• Design and optimize daily fund flow models to support trading operations..
• Work with relevant teams to implement efficient movement of funds across banks, wallets, and service providers..
• Source new customers, contribute to sales growth, and assist in closing deals..
• Build and maintain strong relationships with clients and partners..
• Identify operational or customer pain points and propose solutions using company services..
• Create marketing content, including posts, short videos, clips, and educational materials..
• Assist in revenue analysis, commercial reporting, pricing insights, and business performance tracking..
• Coordinate with other teams to resolve issues promptly. Performing additional related duties and tasks as required..
• Bachelor s degree in Business, Finance, Economics, Marketing, or related field..
• Strong interest in trading, digital assets, fintech, or financial markets..
• Good analytical and numerical skills; detail-oriented..
• Excellent communication skills in Thai and English..
• Ability to work in a fast-paced environment and manage multiple tasks..
• Proficiency in Microsoft Office, especially Excel..
• Creative mindset and familiarity with content creation tools are a plus..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Energetic, Fast Learner, Good Communication Skills, High Responsibilities, Positive Thinker, Thai, English

ประเภทงาน:

งานประจำ

• ดูแลระบบการขายหนังสือ (ทั้งระบบหน้าร้าน และระบบหลังร้าน) ทางแพลตฟอร์มออนไลน์: เว็บไซต์ / Facebook / Shopee / Tiktok / Lazada / Line Official.
• ดูแลตอบคำถามลูกค้าใน Inbox ของทางแพลตฟอร์มต่างๆ ในข้อ 1.
• ดูแลด้านการประชาสัมพันธ์และโปรโมชั่นส่งเสริมการขายต่างๆ.
• ประสานงานกับผู้จัดจำหน่ายและร้านค้า ด้านกิจกรรมส่งเสริมการขายและเอกสารต่างๆ ที่เกี่ยวข้อง.
• บริหารจัดการสต๊อกหนังสือเพื่อการจำหน่าย.
• รับผิดชอบงานด้านเอกสารต่างๆ ที่เกี่ยวข้อง ทั้งการจัดทำเอกสาร และการจัดเก็บเอกสาร เช่น ใบเสนอราคา ใบวางบิล ใบเสร็จรับเงิน ใบสำคัญหัก ณ ที่จ่าย ฯลฯ.
• ลงบันทึกยอดขายจากช่องทางจำหน่ายต่างๆ.
• เป็นผู้รับผิดชอบหลัก ในการออกบูธงานมหกรรมหนังสือฯ ที่จัดขึ้นปีละ 2 ครั้ง (ด้านการบริหารจัดการสินค้า การทำโปรโมชั่นส่งเสริมการขาย การขายและการพูดคุยกับลูกค้าที่บูธ การประสานงานกับร้านค้า และการทำสรุปรายรับรายจ่าย).
• จบการศึกษา ปริญญาตรี ไม่จำกัดสาขา.
• ไม่จำเป็นต้องมีประสบการณ์ทำงาน และยินดีรับนักศึกษาจบใหม่ (แต่หากมีประสบการณ์ 1 ปี ขึ้นไป จะได้รับการพิจารณาเป็นพิเศษ).
• มีทักษะการใช้งานโปรแกรม Microsoft พื้นฐาน โดยเฉพาะ Microsoft Excel (ในการคำนวณตัวเลขต่างๆ).
• สามารถเรียนรู้และพัฒนาการใช้งานระบบ platform การขายออนไลน์ต่างๆ ได้ดี.
• มีอัธยาศัยดี มีมนุษยสัมพันธ์ดี มีทักษะในการพูดคุย ติดต่อสื่อสาร ประสานงาน.
• หากมีความสามารถในการเขียน และ/หรือ ออกแบบกราฟิค Social Media และ/หรือ การทำคลิปวิดีโอแบบสั้น จะได้รับการพิจารณาเป็นพิเศษ.
• มีไหวพริบในการแก้ปัญหาเฉพาะหน้าได้.
• มีความคิดสร้างสรรค์ ทันสมัยหรือนำกระแส สามารถปรับใช้ให้ทันต่อเหตุการณ์ได้.
• พร้อมเรียนรู้และพัฒนาทักษะที่หลากหลาย และพร้อมเปิดรับโอกาสใหม่ๆ.
• สิทธิประโยชน์.
• โบนัสประจำปี.
• ส่วนลดค่าหนังสือ 30%.
• วันลา วันหยุดตามประเพณี และวันหยุดพักผ่อนประจำปี.
• กองทุนประกันสังคม.
• สระว่ายน้ำ และห้องฟิตเนส.
• หลักสูตรฝึกอบรมที่เกี่ยวข้องกับการทำงาน.
• ฯลฯ.