āđāļĄāđāļĄāļĩāļāļģāđāļŦāļāđāļāļāļēāļāļŠāļģāļŦāļĢāļąāļāļāļĢāļīāļĐāļąāļāļāļĩāđ āļāđāļāđāļāļāļĩāđāđāļāđāļāļāļģāđāļŦāļāđāļāļāļēāļāļāļĩāđāļāļļāļāļāļēāļāļāļ°āļŠāļāđāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļāđāļēāļāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļāļąāļāļāļĩ āļāļēāļĢāđāļāļīāļ āđāļĻāļĢāļĐāļāļĻāļēāļŠāļāļĢāđ āļāļēāļĢāļāļĨāļēāļ āļŦāļĢāļ·āļāļŠāļēāļāļēāļ§āļīāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļāļāđāļēāļāļŠāļīāļāđāļāļ·āđāļ āđāļĄāđāļāđāļāļĒāļāļ§āđāļē 2 āļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āļāļĢāļ§āļāļŠāļāļāļāđāļāļĄāļđāļĨāļāļēāļāļāļēāļĢāđāļāļīāļāđāļāđ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāđāļēāļāļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļ āđāļĨāļ°āļāļēāļĢāļāļģāđāļŠāļāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāļāđāļēāļ Supply Chain.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļĒāļđāđāđāļāļĢāļ°āļāļąāļāļāļĩ.
- āļāđāļēāļāđāļāđāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ.
āļāļąāļāļĐāļ°:
Meet Deadlines
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Provide Project planning, milestone management, Scope management, Resource forecasting.
- Leverage project management framework and resources to ensure achievement of project milestones and understand key interdependencies.
- Develops tracking process and follow up properly to ensures progress to plan, as well as tracking critical issues until project go live.
- Works with external vendors and working teams (cross-functional team) with clear communication and proper coordination to make sure team have the same page and can go live in accordance to committed timeline.
- Continuously evaluating projects to ensure they are meeting company standards, adhering to project budgets, and meet deadlines.
- For all operation-related project, SOP (Standard of Operation) would be conduct by PMO team.
- Properly present information to project owner, working teams and to leadership.
- Develop project tracking template and method as well as performance monitoring to make sure go-live project is on track.
- Be able to analyze root cause if project does not perform in accordance with commitment.
- A Bachelor's degree in business administration,or related field.
- A Project Management Professional (PMP) Certification may be advantageous.
- A minimum of 10 years' experience in a supervisory position may be advantageous.
- A minimum of 5 years' experience in PMO with a proven record.
- Have operation background would be advantage.
- Strong leadership skills.
- Good written and verbal communication skills.
- Strong attention to details and technicalities.
- Good interpersonal and multi-tasking skills.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ60,000 - āļŋ85,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Lead the development of comprehensive customer experience strategies aligned with the company's goals and objectives.
- Conduct in-depth analysis of customer feedback, trends, and market insights to identify opportunities for improvement.
- Define and track key performance indicators (KPIs) to measure the effectiveness of customer experience initiatives and drive continuous improvement.
- Collaborate with cross-functional stakeholders to ideate multi-faceted solutions that could consist of product development, operational process design, setting financial guidelines, and evolving platform policies.
- Ensure complex initiatives are executed on time, within scope, with successful implementation.
- Champion a customer-centric culture throughout the organization, fostering empathy and understanding of customer needs and preferences..
- 3+ years of hands-on experience in customer experience strategy, strategy development, and/or project management roles.
- Demonstrated proficiency in business acumen, evidenced by a track record of strategic problem-solving and data-driven decision-making.
- Proficiency in business and data analytics tools such as Excel, with the ability to analyze complex datasets and derive actionable insights.
- Proven expertise in generating and evaluating Key Performance Indicators (KPIs), metrics, and customer feedback to drive business improvements.
- Strategic mindset with the ability to think creatively and develop innovative solutions to complex problems.
- Strong project management skills, including the ability to prioritize tasks, manage deadlines, and coordinate multiple projects simultaneously.
- Demonstrated enthusiasm and commitment to enhancing customer experience through innovative strategies and solutions..
- Excellent stakeholder management skills, with the ability to engage and influence senior leaders and cross-functional teams.
- Effective communication skills, both written and verbal, with the capability to convey complex ideas and findings clearly and concisely.
- Proven ability to collaborate effectively with colleagues at all levels of the organization, fostering a culture of teamwork and shared success.
āļāļąāļāļĐāļ°:
Legal, Finance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Review, verify, and approve account freezing and unfreezing orders from authorized government agencies including police and Anti-Money Laundering Office, with final assessment of legal basis, authority of requesting agency, and compliance with regulatory requirements before authorization.
- Manage and allocate fraud support workload to team members based on daily request volume and priority requirements.
- Coordinate with government officials and regulatory authorities to provide status re ...
- Ensure all operational activities comply with Bank of Thailand regulations, relevant Thai banking laws, and internal compliance policies.
- What we're looking for.
- Bachelor's degree in Business Administration, Finance, Banking, Law, or related field.
- Minimum 7 years of experience in banking operations, with at least 3 years in supervisory role.
- Strong experience in regulatory compliance, government coordination, and fraud support operations.
- Quick learner with strong adaptability to rapidly acquire new skills and knowledge in fraud support operations, with technology-savvy approach and confidence in working with digital systems and platforms essential for virtual banking environment.
- Detail-oriented and meticulous approach to work with strong attention to accuracy and thoroughness in all operational activities, with ability to work under pressure and meet strict regulatory deadlines.
- Strong analytical and problem-solving skills for handling complex regulatory compliance issues.
- Fluent in Thai and English (both written and spoken).
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- What we offer.
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement.
- Access to company discounts and exclusive employee perks.
- If you're ready to embark on an exciting career in the dynamic world of Digital Banking, we encourage you to apply now!.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Education: Information Systems, Data Analytics, Marketing Technology, or Business Intelligence.
- Experience: 3-5 years in system management, data analysis, or MarTech projects.
- Customer segmentation and data analysis.
- Process optimization and system integration skills.
- Collaboration with IT and data teams for reporting enhancement.
- Understanding of customer journey analytics.
- āļāđāļēāļāđāļāđāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĩāļĄāļāļēāļāļāđāļēāļāļāļ§āļēāļĄāđāļŠāļĩāđāļĒāļāļāđāļēāļāđ āđāļāđāđāļāđ āļāļĩāļĄ Op.Risk, Compliance, Internal Audit āđāļĨāļ°āļāļĩāļĄ Fraud āđāļāļāļĢāļ°āđāļāđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļĩāļĄāļāļēāļĒ āļāļąāļāļāļēāļāļĢāļ°āļāļ§āļāļāļēāļĢāđāļĨāļ°āļāļąāđāļāļāļāļāļāļēāļĢāļāļģāļāļēāļāđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāđāļāļ§āļāļēāļāļāļāļāļāļĩāļĄāļāļ§āļēāļĄāđāļŠāļĩāđāļĒāļāđāļŦāļĨāđāļēāļāļąāđāļ
- āļāļģāđāļāļīāļāļāļēāļĢāļŠāļļāđāļĄāļāļĢāļ§āļāļŠāļāļāļŠāļąāļāļāļēāđāļĨāļ°āđāļāļŠāļĄāļąāļāļĢāļāđāļēāļāļāđāļāļāļāļēāļāļāđāļēāļāđ āđāļāļ·āđāļāđāļŦāđāļĄāļąāđāļāđāļāļ§āđāļēāļāļāļąāļāļāļēāļāļāļāļīāļāļąāļāļīāļāļēāļāļāļđāļāļāđāļāļāļāļēāļĄāļāđāļĒāļāļēāļĒ āđāļŦāđāļāļģāđāļāļ°āļāļģāđāļĨāļ°āļāļģāļāļĢāļķāļāļĐāļēāđāļĢāļ·āđāļāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļģāļāļēāļāđāļĨāļ°āļāļēāļĢāļāļ§āļāļāļļāļĄāļ āļēāļĒāđāļāđāļāļ·āđāļāļāđāļāļāļāļąāļāļāļ§āļēāļĄāđāļŠāļĩāđāļĒāļāļāđāļēāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ
- āļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļāļāļĢāļĄāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāļēāļĄāđāļāļ§āļāļēāļ Market Conduct āļāđāļēāļāļāļĨāļīāļāļ āļąāļāļāđāļŠāļīāļāđāļāļ·āđāļāđāļĨāļ°āļāļĢāļ°āļāļąāļ āđ ...
- āļĢāļēāļĒāļāļēāļāļāļĨāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāđāļŦāđ Head of Sales āđāļĨāļ°āļāļīāļāļāļēāļĄāļāļēāļĢāđāļāđāđāļāđāļāļāļĢāļāļĩāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāļīāļāļāļāļāļī āļāļđāđāļĨāļāļ§āļēāļĄāđāļāđāļāļĢāļ°āđāļāļĩāļĒāļāļāļāļāļŠāļēāļāļēāđāļāđāļĢāļ·āđāļāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļāļ§āļāļēāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāļēāļāļŠāđāļ§āļāļāļĨāļēāļāđāļŦāđāđāļāđāļāļĄāļēāļāļĢāļāļēāļāđāļāļĩāļĒāļ§āļāļąāļāļāļąāđāļ§āļāļĢāļ°āđāļāļĻ.
āļāļąāļāļĐāļ°:
Sales, Finance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ120,000 - āļŋ150,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Lead and manage the Branch Sales Support team serving as the main contact point for providing loan product information to branch staff via telephone and email to ensure timely, accurate, and practical advisory support on sales processes, credit policies, sales techniques, and appeal case handling, thereby strengthening overall sales effectiveness.
- Lead the management of sales-related agreements between bank branches and subsidiaries (e.g., AYCAP, AYCAL, NTL), covering renewals and adjustments to ensure smooth ope ...
- Collaborate with subsidiaries (e.g., Credit Card, Auto Loan, NTL) to plan and consolidate annual branch sales targets (OP) for executive presentation and development of sales incentive programs (R&R) for branch staff, including tracking and monitoring to ensure effectiveness and alignment with business goals.
- Initiate and develop sales manuals, sales processes, and sales scripts aligned with bank and regulatory requirements (e.g., Market Conduct, PDPA, Responsible Lending), and deliver in user-friendly formats such as infographics, video clips, or announcements.
- Review and validate communication content for accuracy and clarity before training, and communicate any changes, related tools, or new implementations to product programs, policies, or processes to branches, ensuring the information is easy to understand and effectively followed up after deployment.
- Lead discussions with product and related teams to adjust or resolve operational issues, improve branch sales processes, and enhance accuracy, efficiency, and reduce redundancy.
- Review and verify conflict cases, performance transfers, and cross-regional sales of lending products before submitting for management approval.
- Represent branch feedback and act as a voice of the field to advocate changes in policies and processes to enhance competitiveness.
- Conduct random checks to assess branch staff understanding of previously communicated topics.
- Manage the sales quality control process through post-sale Call Back with customers, ensuring sales are conducted correctly, transparently, and ethically in line with Market Conduct guidelines. Analyze results and communicate with branches to prevent repeated mistakes.
- Monitor and analyze sales performance data to identify trends, gaps, and opportunities to increase approval rates of submitted applications.
- Coordinate with teams such as Training and Product to share insights gathered from advisory calls or emails, helping enhance training content to better address branch needs.
- Bachelor's or Master's degree in finance, Economics, Business Administration or any related field.
- Has background in Lending Products and understand Branch or Front-line business would be a plus.
- Strategic thinking & well-structured skills.
- Strong communication and interpersonal skills.
- Proficiency in MS-Office.
- English proficiency is a plus.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Customer Care.
- Welcome and greet all visitors, customers, and partners, ensuring a positive first impression.
- Provide assistance to customers with inquiries, concerns, and special requests.
- Handle customer cases and complaints in a professional and timely manner.
- Coordinate with internal teams to resolve issues and deliver seamless support.
- Collect and record customer feedback for continuous improvement.
- Information & Guidance.
- Provide clear, accurate, and engaging information about the New area.
- Explain concepts related to sustainability and commercial innovation to visitors.
- Support visitors in understanding facilities, services, and experiences within the space.
- Tour & Delegation Management.
- Lead guided tours and study visits for institutions, organizations, and partner delegations.
- Assist with the coordination of group visits, ensuring smooth schedules and a positive experience.
- Act as a representative for New when engaging with VIP guests or international groups.
- Standards & Operations.
- Ensure high standards of cleanliness, safety, and visitor experience within the New area.
- Represent the New brand with professionalism, enthusiasm, and service excellence..
- Bachelor s degree in Hospitality, Business Administration, Communication, Sustainability, or related fields.
- Experience in customer service, hospitality, visitor engagement, or event coordination preferred.
- Experience handling VIP guests, international delegations, or guided tours is an advantage.
- Knowledge of customer service best practices and visitor engagement.
- Ability to deliver presentations and guided tours to diverse audiences.
- Strong command of English and Thai (spoken and written); additional languages are beneficial.
- Service-minded with a welcoming personality.
- Excellent interpersonal and communication skills.
- Strong problem-solving and conflict-resolution abilities.
- Proactive, collaborative, and team-oriented.
- Professional appearance and conduct.
- 5 working days per week.
- Able to work in shift time (divided into 3 shifts).
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Role: Frontend Engineer (iOS/Android)
- Team: IT Innovation
- āļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ: āļāļēāļāļēāļĢ The PARQ (āđāļāļāļ° āļāļēāļĢāđāļ) āđāļāļĨāđ MRT āļĻāļđāļāļĒāđāļāļĢāļ°āļāļļāļĄāđāļŦāđāļāļāļēāļāļīāļŠāļīāļĢāļīāļāļīāļāļīāđ.
- The Front-End Engineer is responsible for designing, developing and maintaining user experience features for the platforms/applications, contributing new ideas for website and mobile app development.
- Job Responsibilities.
- āļāļāļāđāļāļāđāļĨāļ°āļāļąāļāļāļē Mobile Application (iOS/Android).
- āļāļāļāđāļāļ āļāļąāļāļāļēāļĢāļ°āļāļ āđāļĨāļ°āļāļđāđāļĨāđāļāļĢāļāļāļēāļĢāļŠāļēāļĢāļŠāļāđāļāļĻāļāļĩāđāļŠāļģāļāļąāļāļāļāļāļāļĢāļīāļĐāļąāļ āļāļĨāļāļāļāļāļāļēāļĢāđāļŦāđāļāđāļāđāļŠāļāļāđāļāļ°āđāļāļ§āļāļīāļāđāļŦāļĄāđāđ āđāļāļ·āđāļāļāļēāļĢāļāļąāļāļāļēāļāļĢāļąāļāļāļĢāļļāļāļāļĨāļīāļāļ āļąāļāļāđāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāļāļĢāļīāļĐāļąāļāđāļŦāđāļĄāļĩāļāļ§āļēāļĄāļāļąāļāļŠāļĄāļąāļĒāđāļĨāļ°āļāļāļāļŠāļāļāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē.
- āļāļīāļāļāđāļāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āđāļāļĢāļ·āđāļāļāļĄāļ·āļāđāļŦāļĄāđāđ āđāļāļ·āđāļāļāļģāļĄāļēāđāļāđāđāļāļāļēāļĢāļāļąāļāļāļēāļāļĨāļīāļāļ āļąāļāļāđ āļāļĢāļīāļāļēāļĢ āđāļĨāļ°āļĢāļ°āļāļāļŠāļēāļĢāļŠāļāđāļāļĻāļāļāļāļāļĢāļīāļĐāļąāļ.
- āļĻāļķāļāļĐāļēāđāļĨāļ°āļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨ āđāļāļ·āđāļāđāļāđāļāļāļāđāļāļāđāļĨāļ°āļāļąāļāļāļēāļĢāļ°āļāļāļāļāļāļāđāļēāļĒāļāļēāļāļāđāļēāļāđ āđāļāļ·āđāļāļāļēāļĢāļāļģāđāļāļīāļāļāļļāļĢāļāļīāļāļāļāļāļāļĢāļīāļĐāļą.
- Programming Language: Swift, Kotlin, React.
- āļāļāļīāļāļąāļāļīāļŦāļāđāļēāļāļĩāđāļāļ·āđāļāđāļāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ..
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļŦāļĢāļ·āļāļāļĢāļīāļāļāļēāđāļ āđāļāļŠāļēāļāļēāļ§āļīāļāļē āļ§āļīāļĻāļ§āļāļĢāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ, āļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ, āđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ, āļ§āļīāļĻāļ§āļāļĢāļĢāļĄāđāļāļĢāļ·āļāļāđāļēāļĒāđāļĨāļ°āļāļ§āļēāļĄāļāļĨāļāļāļ āļąāļĒ, āļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļāļļāļĢāļāļīāļ āļŦāļĢāļ·āļāļŠāļēāļāļēāļ§āļīāļāļēāļāļ·āđāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļŦāļĢāļ·āļāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļ Frontend Developer.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļĨāļ°āļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļ Swift, Kotlin, React āļŦāļĢāļ·āļāļāļ·āđāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āđāļāđāļēāđāļāđāļāļĢāļ·āđāļāļāļĄāļ·āļāļāļāļāđāļāļāļāļāļāļāđāđāļ§āļĢāđāđāļĨāļ°āļ āļēāļĐāļēāļāļēāļĢāđāļāļĩāļĒāļāđāļāļĢāđāļāļĢāļĄāļŦāļĨāļēāļāļŦāļĨāļēāļĒāļāļĢāļ°āđāļ āļ āļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļāļĢāļ°āļĒāļļāļāļāđāđāļāđāđāļāļāļēāļĢāļāļąāļāļāļēāđāļāļāļāļĨāļīāđāļāļāļąāļāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļŠāļēāļĄāļēāļĢāļāļāļąāļāļāļē āļāļāļŠāļāļ āđāļĨāļ°āđāļāđāđāļāļāđāļāļāļīāļāļāļĨāļēāļāļāļāļāļĢāļ°āļāļāļŦāļĢāļ·āļāđāļāļĢāđāļāļĢāļĄāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāļĢāļđāļāđāļāļ Agile āđāļāđ āļāļĢāļąāļāļāļąāļ§āđāļāđāļĢāļ§āļāđāļĢāđāļ§ āđāļĨāļ°āļŠāđāļāļĄāļāļāļāļēāļāđāļāđāļāļĒāđāļēāļāļāđāļāđāļāļ·āđāļāļ.
- āļĄāļĩāļāļąāļĻāļāļāļāļīāļāļĩāđāļāļĩ āđāļāļīāļāļāļ§āđāļēāļāļāđāļāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļđāđ āđāļĨāļ°āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļŦāļĄāđāđ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāļāļēāļĢāļāļīāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āļāļ§āļēāļĄāļāļīāļāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđ āļāļāļāļāļēāļāļāđāļēāļāļēāļĒ.
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āļāļąāļāļĐāļ°:
Compliance, Risk Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Deploy Nextopia vision, mission, brand, and purpose into aligning and comprehensive ESG strategies and execution plans that are practical and tailored for lifestyle commercial space.
- Ensure that "the space walks the talk on sustainability" for example energy consumption, waste management, social engagement, and governance management as the showcase of the world of tomorrow sustainability.
- Lead the understanding of sustainability for internal staffs to ensure sustainabilit ...
- Integrate best practice sustainability criteria into the tenant selection process, operations manual, onboarding program, and performance review, including metrics on waste management, energy use, packaging, ethical sourcing, etc.
- Conduct formal onboarding for tenants, audit, and consult to ensure tenants comply and continuously improve their practices up to global standard to reinforce Nextopia as a sustainability growing platform for Thailand.
- Collect data and create ESG Impact Dashboard in Nextopia to track and report progress across environmental and social impact indicators.
- Lead the sustainability education for customers/visitors and stakeholders who participates in Nextopia.
- Align initiatives in Nextopia with global standards such as GRI, SDGs, TCFD, or other standards where appropriate and coordinate with external consultants, green tech partners, and ESG reporting advisors to strengthen implementation.
- Bachelor s or Master s degree in Sustainability, Environmental Management, Sustainable Business, or ESG-related fields.
- 7-10 years of experience in sustainability strategy or ESG program management.
- Demonstrated success in implementing measurable sustainability frameworks in commercial or public settings.
- Has experience in sustainability standard compliance audit.
- Familiarity with certification sustainability standards is a plus.
- Experience in Food and Beverage business would be a plus.
- Ability to transfer sustainability standards into comprehensive and practical business practices.
- ESG data management, analysis, and reporting.
- Compelling Storytelling, presentation, and effective communication.
- Cross-functional collaboration.
- Partnership and stakeholder management.
- Risk management, control, and process improvement.
- Consulting and advisory skill.
- Growth mindset, make the impossible possible.
- Resilience and embracing changes.
- Work-as-one collaboration and people-orientation.
- Data-orientation.
- Partnership and networking-orientation.
- Follow-through and Result-orientation.
- Compliance mindset and discipline.
- Sustainability mindset and commitment.
